All WorkClout Reviews

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User Profile

Henry

Verified reviewer

Packaging and Containers, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

WOW

38% increase in capacity 2 months after use. Solved the problem of communication and transversely improved our production efficiency as well.

PROS

All my plant managers and plant floor workers really picked this up quickly. When they say user friendly, they mean user friendly. We were doing around 80 job tickets per week, 1 month on WorkClout, I saw how much waste was reduced. We're now averaging 111 job ticket capacity after 2 months! Incredible product and team. The support they give is really unprecedented.

CONS

No cons so far. They're really receptive to feedback, so features we need are always getting pushed out.

Vendor Response

Thank you so much, Henry! You're truly an amazing customer and we're glad to be powering your factory! Feel free to reach out to us 24/7 if you ever need anything - we know you already know this ;) -Liz from WorkClout

Replied December 2018

zachary

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Workclout and the Made to Order Online Retailer is +++

Workclout and the [SENSITIVE CONTENT], have helped us numerous times work through logistics and really make sure that the experience they are creating is going in a positive direction. They have been great and they are passionate about making manufacturing and teams that build, or create, work together.

PROS

We have a very unique business where we have to both sell our product online, and then make the items to sell which are semi-customizable to the end user's specifications. This can be a tough thing to do when a lot of QC, and logistics are in play as we make custom headphones. Workclout brings all those elements together to help us do this without confusion. The way we are able to list our orders to specifications that we make, as well as set-up quality control features to make sure each builder goes through a number of checks, makes us have a linear process that we can't get elsewhere, and would be a bear to implement without their system.

CONS

I would love for the older version of Workclout and the newer version to be integrated as they are both wonderful!

Reason for choosing WorkClout

Workclout has more features related to QC and the ability for made to order products to customize how things are tracked.

Joseh

Consumer Electronics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

Universal Productivity Application

It has been a pleasant experience almost wholly due to the excellent customer service and one on one attention of the workclout team in addressing our needs and walking through the products functions

PROS

It allows for disparate communication across platform with no lag between team members. The initial vagueness of sections allows for application in many different fields.

CONS

Mobile version of the app has some limitations in comment and media uploads as well as pausing inspections while not navigated to the page. This makes tracking time use difficult. But it improves daily and I have no doubts will rise to meet our needs

Reason for choosing WorkClout

Focus on manufacturing productivity

Vendor Response

Thank you so much for the review, Joe! We enjoy working with you and are happy that you've enjoyed the system! we hope to get you to 5 stars with all the improvements that we're continually making!

Replied September 2020

Vern

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

improved and streamlined all SQDIP metrics

I can see all the continuous improvement initiatives my team and I are working on and see the overall impact of each individual task, project, and initiave on my OEE, Quality, and Safety KPIs. We did an ROI retrospective and we calculated that WorkClout has saved us $500,320 in cost avoidance in less than 6 months - the software paid for itself 1 month after implementation.

PROS

Helped digitized all my quality & safety inspections, created an escalation path for issues, provided customizable work instructions, and the best one is the consolidation of data. WorkClout helped me think of work in a more data-driven way - they take all my data from my Epicor system and replaced my EHS, CMMS, and QMS systems entirely - all my data is processed within workclout and they analyze trends in my operations.

CONS

I wish they had pre-built courses for work instructions, but I know they're working on partnerships to fulfill that need. They have been an amzing vendor overall!

Reason for choosing WorkClout

Parsable and Poka serve the basic needs, but WorkClout has built something very interesting with their data capabilites - far beyond those two vendors, WorkClout seems ahead of the curve.

Sohil

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Cost effective QMS system!!

PROS

Honestly love the form builder and it being so easy to use and simple. The ability to schedule tasks against the forms is HUGE plus that other software's don't have. The easy to use GUI interface and mobile apps are also really great. Overall just a great system to use.

CONS

Would be nice to have ability to upload a word/pdf to automatically create the form instead of building from scratch but they offer a work around they will create the form for you on first couple.

Reason for choosing WorkClout

Cost and customer service.

Reasons for switching to WorkClout

The cost was main driver. Workclout is substantially cheaper for equal/same feature set.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

most user friendly qms program my company has used before

I've recommended this software to 3 of my colleagues already and all of us have said they have never worked with a vendor as great as WorkClout, we are all evangelist and I'm glad we discovered them to help our quality processes. If you're looking to go paperless, WorkClout is the qms software of choice to help you do so.

PROS

My company uses WorkClout for these features: Doc Control Internal and Supplier corrective actions Internal Audits Training Complaint Management Defect / Non Conformance System Risk Assessment Calibration and Preventative Maintenance tracking - it has been amazing to work with overall and covers all our needs. Implementation was fast and staff are positive and supportive. Easy to use for all people.

CONS

my team has less work to do since everything became more streamlined ;P

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

great investment for manufacturers

Reduced our nonconformance and quality defects by 40%. I could not have asked for anything better. Price was right within our budget. My job is a lot easier now.

PROS

For quality control managers that need to go digital, reduce mistakes, and go to market faster. Using Workclout has reduced the number of nonconformances during our production by over 40%. My team is actually spending more time improving process and conducting quality checks now that we have Workclout. We're also using this for our ISO certifications.

CONS

No cons I can think of. Minimal learning curve was needed when training my team. Workclout was there 100% of the way and even went a step further to provide 1-on-1 training if needed. Make sure to read their help documents and use the intercom widget!

Sydney

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

my production is now 2 weeks ahead

New software made by veterans in the space. They're just getting started but they put their customers first. A+++ customer service.

PROS

This has got to be the FIRST MRP I've used that can literally be applied to any industry and doesn't feel like a clunky mess. This is coming from an operations manager that has worked across various manufacturing industries for over 20 years. Highly recommend!

CONS

These are new players, they're still working on some of the more nuanced features, like multi-tiered hierarchical visualizations of finite capacity. But they have been aggressive in providing us with every feature we needed upfront. Onboarding was fast!

User Profile

Vishal

Verified reviewer

Automotive, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Makes my job easy

User friendly system, no mistakes

PROS

No more mistakes are happening during production - very user friendly - doesn't add more work.

CONS

Nothing that I can think of right now, customer support as been great.

User Profile

Sk Tamanna

Verified reviewer

Pharmaceuticals, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy to work for my work .

Great easy to use system .

PROS

Easy to manage my tasks for quality , maintenance ,and escalating to my manager .

CONS

Nothing in my line of work .its very easy to operate .

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Perfect for incident management and quality & safety audits

workclout is great for any company that is looking to get away from their outdated process and to digitze their documents, audits and reporting. They market themselves as quality and safety 4.0, which is a promising sign that they are focusing on the right things for what we need.

PROS

when there are incidents that occur on-site and in the field, our workers can use workclout to immediately capture it digitally on their phones. One of our requirements was to have real-time alerts to incidents and we were able to achieve this by using their workflow triggers. This has helped increase response times by a lot.

CONS

Lining the implementation time with current projects took some time. New and better features are constantly being released, but their customer success team has been on top of communication

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Good for anyone that needs improved quality processes. They are great with customer service and resp

They were a great choice for what we needed. They work closely with myself and our supervisor, check-in often with updates, and are always showing us different ways we can optimize our quality process further.

PROS

Pros: easy to build forms that my team can use to capture quality specifications and details during production runs. The configuration has gotten better and become much more user-friendly over time. I like that you are able to maintain a revision history and changes are automatically applied to future quality checks.

CONS

Cons: The digital forms are much different than our older excel files. Our workers needed to be trained on the new layout. The use of two columns has helped us match the forms as much as possible

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Quality and safety gains realized.

A must have for all energy companies that are looking to get into industry 4.0 - we have made the right choice.

PROS

Part of my job is to make sure my employees are safe while doing quality work. WorkClout was our swiss army knife in capturing all our use cases and their customer support is better than any vendor we've worked within the past. Capturing information was also another thing our team was struggling with, WorkClout mobile app allowed our technicians to go and report issues and assign corrective actions that enabled escalation to be resolved quicker.

CONS

I can't think of anything, they have been great overall.

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Our FMEA compliance streamlined

Our team was attempting to get our stuff of excel because it became unmanageable, WorkClout helped us get going quickly, which allowed for a more efficient FMEA process in automotive.

PROS

This program made it simple for my team to make our FMEA process more efficient, our quality levels increased a month after use because of the efficiency gains. Our TRIR also went down 80%. Great user-friendly system.

CONS

Change management is a process but WorkClout made it easy and helped us a lot

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

One Place For My Data

If you have a lot of software, this is your connector and homebase of your ops.

PROS

Easily consolidated my data in one single place - we use an ERP, CRM, Inventory Mgmt, Accounting, etc - I wanted to run reports on all this data, but they;re all in different silos so it was difficult. WC allowed me to report on all this data in one place and I knew what work orders were associated to each data point.

CONS

If my data is all in one place can't complain about anything else

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Workclout review

A worthwhile software for any operation that cares about capacity planning and scheduling.

PROS

This is a versatile software but you may not notice it in the beginning. At first glance it comes off simple and easy on the eyes. But that's the beauty of this software. The complexity is hidden from you until you need it. We are able to manage all of our sales orders, jobs, finished goods, and raw materials here, in addition to the dynamic scheduling. I love this software, it's made my job jokingly easy.

CONS

It would be nice to have human resources and accounting capabilities. We are able to integrate with Sage and they say they support Quickbooks and Zero integrations too. Maybe one day we can replace Sage completely and just use Workclout.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

The best Manufacturing program I’ve used

Even though i has to reach out, the customer service is remarkable and the system is very easy to pick up and start using right away!

PROS

This program really lit a fire under our butts to get things going, it helped our technical and non-technical guys make decisions faster and with more ease.

CONS

Some customizations requires us to reach out to the work clout team

Stacy

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Makes a difference

PROS

I have saved so much time by using Workclout — not only have I noticed my workers being able to get much more done in a day, but also I feel like our team dynamic and culture building has strengthened by far. The product eliminates collaboration and communication deficiencies. Scheduling, planning, time management, predicting patterns, tracking info, and keeping record of logistical information is now so easy.

CONS

So far haven't run into any major bumps — they are a new product so I am expecting more features and add-ons in upcoming months. They are very receptive to customer feedback and their support team is the kind that makes me stay loyal to a company/product.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

WorkClout review

If you need to standardize and systemize your processes, procedures, training and individual employee performance, then Workclout is your answer.

PROS

Standardization has been a need for us, we had everything on excel & google drive. What I like about WorkClout Performance Support module has been the ability to tie performance metrics to worker training in an elegant way. With documents it's difficult to parse through information, so having the ability to essentially add TL;DR functionality to documents for workers to read while conducting their tasks has been tremendously valuable to our team.

CONS

I wish we can have more inventory integrations.

Aimee

Packaging and Containers, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Speedy Implementation and Reliable

Efficiency on the plant floor has so far been great. A lot of time saved on handoff!

PROS

These guys were really easy to work with and helped answer any and all questions with ease throughout the implementation process. They were able to upload all of my current jobs and orders within the weeks time and also provide hands on training with everyone in each department. What really impressed us most was how easy the software was for my team to understand.

CONS

Even though they are new, this company is a venture backed startup with a team that has a lot of in-depth knowledge about the space.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

A tool that helped me really see what was going on.

If you need to implement something quick and have your operators love you for doing it, go with WorkClout. They have a few different features that I haven't seen in other systems, but I think that's what makes WorkClout unique in a way. Overall - this is the best option I've used in my career.

PROS

The ease of use is very apparent and I can attest to how many of my operators said it made their work simpler. The scheduling and session replay apps are invaluable to us now.

CONS

I would say inventory is very basic, but i can't complain because it does help me calculate my BOM and keeps a ledger, but I can see they're making massive improvements.

Ryan

Transportation/Trucking/Railroad, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Basic Training Platform Tool

It is good for basic skills training for businesses at an affordable price.

PROS

It is learning platform that is aesthetically pleasing and has the features displayed in easy to use formats.

CONS

It is not able to carry out some of the more advanced features that other Learning Management Systems offer.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

So simple to use

PROS

Before using this our company was scheduling jobs using an excel sheet. Now with this tablet we’re able to easily get all the information we need from a tablet posted near our machine. This is great because the changes are seen instantly and we’re able to accurately track the times it takes to complete the work.

CONS

Some of the terminology used in for job details were different for our company, but adjustments were made within the day to match better to what we were used too. Other than that setup and training has been really smooth.

Jorge

Packaging and Containers, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great for tracking jobs and statuses

PROS

I've been able to easily pull up orders and jobs and get a general idea of when they will be complete. They're mobile friendly too so I'm able to provide updates using my phone as well. Also, they provide a number of integrations. The Quickbooks integration has been really great for us when processing orders.

CONS

More variation in filters would help a lot. This is a small thing that'll really make it easier for me to find what I need. Saved filters feature is a really great one that I've been using a lot though!

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Better efficiency and less recalls

If you can empower your employees to control cost of quality, Workclout is the perfect tool to facilitate that.

PROS

Reduces the compounding cost of quality in our automotive manufacturing facility. We are able to catch mistakes before they happen, which reduces the amount of rework we have to do. From an ROI standpoint, Workclout has paid for itself multiple times over.

CONS

used it for the past 6 months, will update review if I see cons after using it a year.

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