WorkRamp Software

WorkRamp Software

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FrontRunners 2017

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About WorkRamp

WorkRamp is the All-in-One LMS that your employees, customers, and partners will love. Recently awarded #1 Top Rated LMS by The Motley Fool, WorkRamp allows enterprises to build robust training programs to deliver internal, cross-departmental, and extended learning opportunities. Trusted by Zoom, Paypal, Box, and Reddit, WorkRamp delivers incredible learning experiences for customers, partners, and employees--and impactful training that drives business outcomes. ...
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WorkRamp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 37 reviews

User Profile

Jonathan

Verified reviewer

Company size: 11-50 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

The perfect solution for us

Everyone at the company has been a pleasure to work with and their product offering is pretty darn robust based on the market and we see them only getting better as time goes on!

Pros

We needed something that was quick to turn up and implement quickly but at the same time scalable in price and in the product offering. We love the team at Workramp and can't wait for the product to get better and better as time goes on!

Cons

Not a complete product just yet for external portal users. We hope to see this more and more feature rich as time goes on and they release a tool that looks just like their internal training

Reasons for choosing WorkRamp

Price was much much better on Workramp along with the overall design and feature set.

Reasons for switching to WorkRamp

We needed a better solution to scale our LMS training

Katie

Verified reviewer

Company size: 51-200 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Highly recommend for anyone who puts the learner experience first

We are growing exponentially - WorkRamp has been essential in onboarding. We've offloaded HOURS of live facilitation so both facilitators and learners have more time. Training sessions within WorkRamp have made our trainings concise and clear! WorkRamp has streamlined our GTM communication immensely - giving us a platform to communicate important monthly updates that everyone looks forward to.

Pros

WorkRamp is SO simple to use. So intuitive for content creators AND learners. I love that I can build content quickly utilizing all of the built in tools that create an interactive and memorable learning experience. On top of the product being fantastic, WorkRamp prioritizes customer relationship. It has been a blast getting to know their team members - I love the time we spend putting our heads together to solve problems, enhance learning experiences and use data to reflect on what is going well and what can be improved. WorkRamp is always asking for customer feedback and is so involved in the entire process - you never feel alone. More than that, I don't feel like a customer, I feel like a teammate and that is priceless. WorkRamp has taken our onboarding and continuous enablement program from nothing to something to recon with! Can't praise them enough.

Cons

I am still working to figure out the connection between WorkRamp and Salesforce. This was a selling point for me to be able to pull data from WorkRamp. I know if I asked WorkRamp they would hop on a call in an instant to help me - this is one area that has not been super intuitive. I have faith we'll get there!

Reasons for choosing WorkRamp

WorkRamp had it all - many of the others we evaluated were missing an authoring tool, which prohibits you from putting your learner first. Beyond that, our experience in the Sales process was far better than most of the others. Personable and invested it is clear WorkRamp puts their customers first.

John

Company size: 5,001-10,000 employees

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
1

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2022

WorkRamp- Easy to use but dashboard not the best

No major issues. Rate it a 5/5 overall

Pros

The convince of accessing it from my iPhone and it saving automatically from where I left off

Cons

I liked the dashboard the least. It becomes confusing whether your assignment is mandatory or or

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Good platform even better teams supporting it!

Pros

WorkRamp constantly seeks to improve their platform and listens deeply to their customers. We have been wildly successful in our own deployment of WorkRamp thanks to their customer outcomes and support teams. WorkRamp as a platform allows us to develop, manage, and report on engaging learning for our Go-To-Market teams.

Cons

WorkRamp is early on in their life. They have created a wonderful foundation. And you can see that they'll go on to create many great features.

Mitchell

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Intuitive and Easy

The customer service has been outstanding from the beginning from our AE all the way through. I could not be happier with the choice to go with WorkRamp for our LMS.

Pros

The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.

Cons

So far the only thing that WorkRamp has not been able to fully do for us is a stand-alone document storage library. The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.

Reasons for choosing WorkRamp

Ultimately, it came down to capability of the document storage option- WR had the capability, Lessonly did not.

Reasons for switching to WorkRamp

We needed more robust reporting capabilities as well as a platform that was easier to create, evaluate, and edit lessons in.

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