--- title: "mabl Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of mabl. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if mabl is a good fit for you!" source_url: "https://www.softwareadvice.com/load-testing/mabl-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Generative AI Software](https://www.softwareadvice.com/generative-ai/) / [mabl](https://www.softwareadvice.com/load-testing/mabl-profile/) / mabl Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/load-testing/mabl-profile/) Reviews [Alternatives](https://www.softwareadvice.com/load-testing/mabl-profile/alternatives/) # mabl User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 67 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.4/5 - Value for money: 4.0/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 24 reviews (36%) - 4 stars: 27 reviews (40%) - 3 stars: 12 reviews (18%) - 2 stars: 3 reviews (4%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I love the low code and ease of use when creating tests. - The support we have received from both the tech support and customer reps has been absolutely top-notch! - I like the broken link checker. ### Most mentioned cons - We faced troubles with flakey tests and implemented hard waits for the application to finish with queries to backend. ## mabl customer reviews Showing reviews 1-25 of 67 (page 1). ### The future of automated front end testing - Overall rating: 5/5 - Reviewer: Dono G. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely amazing tool and I personally believe it is the future of automated GUI testing. This tool will save software engineering teams many hours that has previously been spent on maintaining and debugging failing GUI tests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use. Simple record and playback Has the option to go into more advanced assertions Great cross browser support Extremely stable tests The AI approach to adaptive assertions on tests #### Cons Still quite new so some features are not there yet. Otherwise they are faultless for me --- ### Simple, yet powerful - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Previously, with our selenium-based framework tests would take too long to write and maintain, which made it impossible to develop new e2e tests within sprints for the new features we were developing. With Mabl, we can quickly write tests so that we have UI automation coverage within the same sprint for new features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Mabl has become the go-to for our e2e testing needs. Creation and maintenance of tests has become a breeze. Test failure investigation is quicker than before with detailed screenshots and HAR captures. #### Cons Mabl is not always able to handle tricker elements in our UI, which requires us to write custom JS steps or reach to to their support. Also, run-time of our tests is slower than our previous selenium-based tests. --- ### The product has more bugs than its worth, and it takes longer to perform its tests than one of my te - Overall rating: 2/5 - Reviewer: Matthew D. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I want to be clear, I think that this product is on the right track, and is going to be amazing. this tool will free up the testers from the less effective validation of the product by doing that kind of testing, thus freeing up the tester to actually test and see where things break. Ai is the automation direction that we need to go, and mabl will free up money and people to do the jobs that we are needed to do. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros It is easy to set up use, and get running. Apparently I have to be more wordy in this field, why I dont know. #### Cons The problem is that the tool will log its self out and then pass the remaining tests. The chrome pug-in requires a login but then forces the user to log in again to the website in the same browser, after clicking the button in the plug-in. creating tests that would manipulate the data seem easy, with applying some simple coding skills the user is able to create valuable tests. the problem is that mabl cant find the field, button, or part of the page that was selected in the test creation and simply stop running, no error, nothing. Dont get me wrong I think that this tool is going to be amazing, the problem is that it is simply not there yet. --- ### Useful test automation tool for monitoring website performance and checking broken links - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Learned about a new and easy to use web monitoring tool which provides easy access to UI tests with with little setup time, but provides long term reporting on issues with an app. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mabl provides a very straightforward user interface to set up an automated test which can perform smoke tests like checking all of the links on a page and report back all of the broken links. The learning curve is very small, so you can set up a new test in production in less than 10 minutes having never used the app before. It will send out a report by e-mail at your preferred interval with the test execution status, time, run time, pages checked, links checked and broken links. #### Cons It is quite bare bones as it is, if you already have complex API tests in Postman, Selenium IDE and Java/C# tests Jenkins, then Using Mabl in addition to these would really be nothing more than a novelty. Because your current unit tests and CI smoke tests probably provide ample code coverage. I would imagine the value from the mabl tests are aimed at a novice user with zero development background who needs basic website monitoring. Because you could probably get this data and more details on page exceptions from a tool like Datadog, Bugsnag or Kibana or Kubernetes. I would imagine that future iterations of the product will probably be more feature rich in these areas. --- ### Mabl is a very innovative idea and it makes testing not stink - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Personally, I hate writing test automation and this makes it way easier. Tests no longer become brittle over time and Mabl adapts to changing UIs. It's also super easy to implement into your CI/CD pipeline. #### Cons Initially I struggled with getting it to test web apps behind corporate firewalls but this was fixed when I could whitelist the Mabl IP addresses. The UI takes a bit of getting used to as well in terms of navigation. --- ### Set up E2E tests in no time - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Business user friendly interface and low barrier of entry. Easy integration into CI process. The monitoring capabilities are detailed and easy to understand. #### Cons I'd like to have more options on asserting conditions during a test. Other than that, I have have nothing much to complain. --- ### A powerful test tool that is continuing to improve and become increasingly more valuable - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like that a number of tests start running right away when you add a new app. I like the customer service, they are professional, friendly and helpful #### Cons It is time-consuming to set up the tests and often you must run the journeys over and over to see if they will work or not. --- ### Didn't work properly for our site, and couldn't figure out why - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If it works as promised in the demo, it can save loads of time for teams too lean for a dedicated QA test writer. Hopefully, the UI of the app is improved over time. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It was free to try and the demo of automated testing was very promising. It was also extremely easy to set up. #### Cons The promise of automated testing is very seductive, but unfortunately, it didn't work as intended. The user interface was also confusing to navigate. --- ### I was not able to make it runnning on our application - Overall rating: 2/5 - Reviewer: Jan N. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The idea using AI for testing is great. The GUI is rich and it is constantly envolving . The startup has funds to make product professional. #### Cons Probably does not support ono-english applications. I did not use support on purpose since I expect proactive review of the support and help with the setting. --- ### I tested Mabl for an hour and used it a few other times after. It has great potential. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Automated testing, daily emails reflecting status of tests, ease of use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The potential of the software is the most exciting part. You can see that the product will make things easier for customers. The look and feel of Mabl seemed pretty modern which is important because it makes it seem like it has great support. #### Cons There were a few bugs around the product, but I suspect those will be taken care of. Other than that, it was somewhat difficult to work my way around using the product for the first time. This was resolved as the process was explained to me, but it could be easier to understand. --- ### This is a groundbreaking tool with the potential to seriously reduce automation UI maintenance - Overall rating: 5/5 - Reviewer: david s. - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros potential to eliminate the need for selenium and other ancient test tools that require high amounts of maintenance #### Cons inability to compare prod vs. dev (or across versions of software) for differences - we desperately need this to complete implementation --- ### Very good application in fast changing world of testing. - Overall rating: 4/5 - Reviewer: Prashant Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience is good, it's the need of the current time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros No need to maintain ever changing locators, one of the best part of the machine learning based application. #### Cons Less exposure towards writing own code leading to less customisation. --- ### Helped me to create a valuable testing scenario in a hectic startup culture. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used monthly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have already mentioned it before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that it is easy to use but still very powerful. Since my main focus is the development of new features - this tool gave a real value when it comes to product quality and that is why I am eager to see how it will improve. #### Cons Some of the functionalities doesn't work and sometimes it breaks for no reason. I am not sure why - but it gets really confusing. The categorization of tests is not so clear at some point. --- ### Getting better all the time - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used monthly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Some solid time savers in here. There could definitely be some work done on the UI to distinction between all the other packagaged automation systems to improve usability and intuitiveness but overall a solid start. #### Cons It has the same or similar features as many of the other packages out there. Let's see some innovation. Let's see some of the stuff we all wish the other packages had. --- ### Still early days - Overall rating: 4/5 - Reviewer: Chris S. - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Pricing is on demand and is based on actual usage. This is good as we're a startup and we haven't starting building our product yet. #### Cons Too early today.We are still designing product and will have a better opinion once we start building --- ### good starting point for UI automation but record and playback does not work correctly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. AI automation is a thing now but its far from useful #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the naming convention of the journey etc. I like the actual step by step activities. the broken links are helpful. #### Cons for UI automation purposes it does not record correctly. Replay on first try does not work. Do not know how to fix the replay when it is broken, No easy way to fix the broken test. --- ### Mabl is pretty good tool for automation testers. Auto Heal is an awesome functionality. - Overall rating: 4/5 - Reviewer: Saranya S. - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for unspecified - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Auto Heal API Call to trigger execution Journey creation - simple and easy Test Execution triggers Broken link validation #### Cons Tool could have provisions to create user specific actions. There is no support to have the scripts pushed to version control System --- ### An innovative product with a the right direction - Overall rating: 4/5 - Reviewer: Matthew S. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's intutive, easy to implement and affordable. In comparison to competitors, I love the auto-healing feature that solves simple regression changes. #### Cons Occasionally, the UI for building a journey can be clunky which has resulted in having to recreate an entire journey - especially not being able to edit a journey from a certain point or step backwards. Implentation of 'flows' has eased this process. --- ### Great tool for developers! - Overall rating: 5/5 - Reviewer: Nemanja V. - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity and easy to work with. The UI for mable is just great. I had no problems to setup any of the journeys and testing works just perfect. This is a must-have tool for every developer. #### Cons So far so nothing. A interface could be something to be worked on, but that's not important at this stage --- ### Simple and easy to use - Overall rating: 5/5 - Reviewer: David L. - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The UI was straight forward and ready to understand. Overall the instructions provided great use cases and were easy to set up. #### Cons Limitations when it came to testing production and development environments. The emails became a bit spamming and weren't useful. --- ### Not immediately obvious. Didnt have the most immediate features I was looking for - Overall rating: 3/5 - Reviewer: Paul r. - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not a ton. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Concept was nice, using machine learning to transform most tedious part of my job. I appreciate the idea. #### Cons Not super easy to set up. Represented pretty big time investment. Couldnt test apis only html pages --- ### Hard to use, it wasn't very clear what the functions were just by reading the names of the sections. - Overall rating: 3/5 - Reviewer: Maria G. - Product usage: Used monthly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the "click on al pages" and "login and visit home page" features, and the fact that you can program the times mabl will run the jouneys (like once a day or every certain amount of hours) and that you can visualize the output #### Cons the labeling of the functions, how the results were presented, it was very hard to understand for someone that is starting a qa tester career --- ### A little pricey, but overall excellent UI testing platform - Overall rating: 5/5 - Reviewer: Monica G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, an excellent testing platform. Creating test plans are pretty easy. The logs are helpful. The "auto-healing" of tests plan for UI changes is helpful too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that the test plans can have tags. I use the tags for environments and application names. I like the network and console logs. This helps with troubleshooting. I like the broken link checker. The "auto-healing" is sleek. I like the mabl CLI CI/CD testing. #### Cons I wish the payments were a little more affordable, and the test counts were increased. Price is the only con for me. --- ### Use mabl! You won't regret it! - Overall rating: 5/5 - Reviewer: Shannon G. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered I could not possibly be happier with the company and software alike. The support we have received from both the tech support and customer reps has been absolutely top-notch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the low code and ease of use when creating tests. With the addition of Generative AI, the ease of use is now even easier. Non-technical QA Testers will find mabl to be so beneficial. And technical QA Testers will also find mabl to be fun and easy to use. #### Cons The mabl trainer can be very resource intensive. If the user's computer has low RAM, mabl may not run very well on their computer. --- ### Simplest and best automation tool using machine learning for testing - Overall rating: 5/5 - Reviewer: Siddhant W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is one of the simplest tools for software testing purpose. It helps to automate web browsers like Selenium IDE and Selenium WebDriver and other such automation tools. mabl is a really great platform as it is lightweight and a simple browser plugin that does the work. No heavy sized software download, even though a great tool. It is the only automation tool recently built that has an outstanding feature that I personally love the most and can benefit most organizations if used in the correct manner. The feature of auto-healing using machine learning concepts, as it helps the automation scripts to run even if there is a big UI change in the product code. This tool doesn't require any tester or developer to know to code and can write scriptless code by simply fetching data based on the user's actions performed. Once the journey and plans are ready, it is really simple to execute them and trigger them in a timely fashion. It provide great visuals and monitors anomalies too! It keeps a track of network spikes and tracks performance of the platform. It has the functionality to trigger mails to concerned people via Slack and mail integrations. Any bugs encountered can be easily handled and can be synced with tools like Bamboo, JIRA, Jenkins, etc. I would personally recommend people to use this as it is THE CUTTING EDGE TOOL for future generations. I signed up for the product and got an instant demo from Preston, a test automation specialist at mabl, who did a wonderful job! #### Cons No cons presently, just loving the tool. I would really prefer if the tool was free of cost (open source) like Selenium and other automation tools. Life would be in our pockets and we would be called the AUTOMATION BOSSES of mabl using Machine learning. ## More reviews [Next reviews](https://www.softwareadvice.com/load-testing/mabl-profile/reviews/?page=2) ---