Calyx Point

RATING:

3.5

(51)

About Calyx Point

Calyx Software is a cloud-based loan servicing platform that helps users with loan and marketing processes. Calyx Software comes with a variety of tools such as Point,Portfolio Producer, Calyx Network, INK-it, WebCaster tools and many more. Features of Point include monthly SaaS pricing, template creation, prospect database and pipeline management,sales and loan checklists. The platform’s WebCaster tool allows users to integrate with Point and PointCentral tracking Google analytics. INK is an electronic signature tool that allows users to prepare borrower forms in Point and PointCentral. Calyx is used by industry leaders in finance due to the various features the site has to offer. The platform comes with product documentation, loan marketing, origination, and...

Calyx Point Pricing

Contact Calyx Software for pricing details.

Free trial: 

Not Available

Free version: 

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Creating loan application
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Calyx Point Reviews

Overall Rating

3.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3

Value for money

3

Functionality

3.5

Most Helpful Reviews for Calyx Point

1 - 5 of 51 Reviews

Lauran

Financial Services, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

Reviewed May 2024

Calyx Point Review: Affordable and comfortable for small groups

User Profile

R. Curtis

Verified reviewer

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Mortgage Loan Management Made Easy

I am a user and administrator. I have integrated stand alone and hosted systems on many occasions. I love the completeness of this application. I have not seen any other that has so much in one place. As a team manager Calyx Point makes my job easier.

PROS

Calyx Point has every single aspect of the mortgage loan process integrated into one application. I have used others in the past but none compare. They offer stand alone and hosted applications. This software can support a 2 person organization to 100s of loan processors with ease. Single point management makes managing the application seamless.

CONS

This is a large application and you have a lot of users you will need in house IT to support all of the integration. Although Calyx has great support you need someone to be there for day to day computing issues.

User Profile

Gregory

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

I shopped for better value (price and feature) systems, and didn't find any.

PROS

Point has been a mainstay of Loan Origination Systems for years. I've used several of the biggest name products (Encompass, Genesis, LendingQB) and Point offers some of the best feature/price balance available. It does NOT try to be all things - it's an LOS. Other sytems attempt to include CRM, and advanced marketing, and rules and engines, but for a small mortgage brokerage, there are better 3rd party tools to do all of that, and Point does a good job at playing well with others. Combined with a hosted server, it's very secure, easy to navigate, and integrates with all the major players in the space. It does have all of the necessary loan origination tools, it updated regularly to keep pace with changes in the industry, and it FEELS like you're entering data directly onto a paper loan application, so there is very little learning curve.

CONS

The interface hasn't been updated since 2004 - maybe longer, so it looks like software from the Windows XP era. It also doesn't know how to handle custom forms other than Word, or custom views or custom much of anything else. It's an installed application, with a lot of function, but if you're looking for something cloud-based, or infinitely flexible, this isn't it.

Lauran

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2024

Moving Away From Calyx Point Was One of Our Best Decisions

We only regret that we didn't leave sooner. We are sooooooo incredibly thrilled with LendingPad and would recommend it to any and every mortgage broker, lender, and anyone in the industry. We put off the move for a long time since it's such a big undertaking - especially with a small team. It was easy, quick, and painless to make the move to LendingPad and we are ridiculously glad we did. We were so ready to be done with Calyx Point after how they handled the new URLA rollout. We were dead in the water, unable to run AUS, unable to preapprove clients, unable to PRINT an application!! They had MONTHS to prepare for the changes and it was a complete disaster. We tried to hold on for awhile and finally decided that it was beyond time for us to make a move to a faster and more adaptable web-based platform. LendingPad is agile, user friendly, simple, quick to deploy, and their customer service is spectacular!

PROS

For most of our team, we'd worked in the software before and it was familiar. It was easier to customize and personalize than Encompass (our prior software), because Encompass was more built for giant lenders. Calyx was more adaptable (and affordable!) for us as a small broker. I really appreciated being able to create custom rules and be able to create a very personalized experience for our team. We had pretty good experiences with the Zip online application process - clients seemed to have a positive experience.

CONS

They handled the new URLA rollout so poorly, it was unbelievable. They weren't prepared, the software changes weren't ready, and it was a disaster. Our company was dead in the water and we couldn't function for far too long. It was a technical nightmare and we lost faith in and respect for Calyx really quickly. It's a bit of a dinosaur of a software and isn't at all easy to update, adapt, or keep up with industry changes. There's some work-arounds, but that isn't always efficient. It's often band-aids on top of band-aids because the software is too clunky for them to actually fix and improve. We were really disappointed in customer service. I honestly still have technical support tickets I opened 7 years ago that I never got a response on. There were a lot of ongoing issues and we decided we weren't willing to stay any longer.

Reason for choosing Calyx Point

We chose Calyx Point because it was much more affordable for the size of our company than Encompass. It was more customizable and you didn't need a dedicated IT person to run it. The other main reason that we selected it was because it was familiar - most of our employees had used it before at prior companies. The devil we know.

Reasons for switching to Calyx Point

Encompass was too big for our organization, too complicated, and not easily customizable without a dedicated and trained person who was a full-time Encompass manager. Getting customer service was next to impossible.

Jason

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed March 2024

Don’t love Point

PROS

Easy system to navigate even if it’s an old look

CONS

Having to install on each computer is horrible. Makes zero sense