--- title: "Centrex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Centrex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Centrex is a good fit for you!" source_url: "https://www.softwareadvice.com/loan-origination/centrex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Financial CRM Software](https://www.softwareadvice.com/crm/financial-comparison/) / [Centrex](https://www.softwareadvice.com/loan-origination/centrex-profile/) / Centrex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/loan-origination/centrex-profile/) Reviews # Centrex User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 8 ### Secondary ratings - Ease of use: 5/5 - Customer support: 4.5/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 7 reviews (88%) - 4 stars: 1 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Centrex customer reviews Showing reviews 1-8 of 8 (page 1). ### Best in the business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really great CRM. Came from a heavy salesforce background and Centrex goes head to head in almost every area for a fraction of the cost to implement. Comes out the box ready for any company within the financial sector to use. Made my sales teams life 10 times easier #### Cons The built in document signing software it comes with isn't as good as docusign and they don't integrate with docusign. That said, they are apparently working on improving it early 2022 and you can always continue to use docusign on the side if you prefer #### Vendor response This client is an awesome forward thinking customer. They purchased one of our consulting packages and starting using the platform to run their business right away. They were respectful and really took our advice to help make their business more efficient. Replied October 2021 --- ### TAKING CRM TO THE NEXT LEVEL - Overall rating: 5/5 - Reviewer: Zorik L. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I would recommend Centrex to any Lender or Broker in the MCA Space who is looking for a CRM that gets the job done when it comes to data management, deal flow, and at the same time getting their sales teams more efficient andprductive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best Features include Drip Campaigns, List Building, Data Management, and Data Flow Process #### Cons The only improvement I would reccomend is the SMS marketing needs work on the template building #### Reasons for choosing Centrex Support Team is always available, always there to assist, and are effective and thorough #### Reasons for switching to Centrex Because when you drive a lamborghini, you dont want to go back to a dodge neon #### Vendor response Zorik and his team at FundTru are one of those very awesome clients that really dives into all aspects of the software. They push all the buttons to maximize their investment. Absolute pleasure working with this group. Replied May 2021 --- ### Good for a start up - Overall rating: 4/5 - Reviewer: Jessica P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I like the most about this software is the ease of use- it was very quick to learn. #### Cons What I like the least about this software is there is no ability to forecast and track important tasks. --- ### Great CRM with a Focus on the Financing Industry - Overall rating: 5/5 - Reviewer: Colin G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a high-end media production agency focusing on the production of commercial content for corporate entities. As many of our productions / packages can get into the five and six figures, we offer a financing option to our clients. Centrex has been invaluable in helping us not only throughout the sales cycle when nurturing leads but also in tracking these financing options that we offer to our clients. We used to use Salesforce but needed to find a solution that was more tailored to servicing these financing options without needing to deeply customize the platform. Centrex was not only easy to set up, but the support that we received from their team was fantastic. #### Cons We currently have to use other apps to track the status of our productions (pre-production, scripting, on-set production, post production, client review, etc) so it would be nice to have a way to integrate these within Centrex, although that is not what a CRM would primarily be used for. #### Reasons for switching to Centrex We switched from Salesforce to Centrex because we needed a solution that was more focused on servicing the financing options that we offer to our clients without having to deeply customize the platform. #### Vendor response Chromatic Digital Cinema is awesome because they work on very very large budget media projects and they offer a pay as you go program for their clients. They were able to use the Centrex platform to service that program. Awesome Centrex customer with a unique finance product need. Replied May 2021 --- ### Centrex is awesome - Overall rating: 5/5 - Reviewer: Rob B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We love the tech all the way around. From email marketing and dialer integration and opportunity management, it offers all that we need to run our finance business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how they bring all sorts of different tech all under one roof so I don't have to string it all together myself. #### Cons They forced us to use their integrated vendors but it worked out in the long run. #### Reasons for choosing Centrex Because it was dedicated to our sector and had all the tech we needed in one place. Business owners that have never used tech don't understand what it takes to string together all that is needed to run a finance business. Centrex made it easy. #### Reasons for switching to Centrex Because Centrex had more under one roof for a better price dedicated to our sector. Finance #### Vendor response FundMerica is probably one of the best Centrex Software clients to work with. Their team, their work ethic and their willingness to evolve with the platform has been monumental to their success. You guys rock. Replied March 2021 --- ### Excellent company - Overall rating: 5/5 - Reviewer: Brandon G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I have been working with [SENSITIVE CONTENT] & his team for a long time now, they have been a huge help to our daily process. Anytime I need something, they help immediately to make sure our operation is running as smooth as possible. I recommend [SENSITIVE CONTENT] & his team to any sales organization looking to upgrade their production and lead management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Integration, Lead, Generation, Triggers, Lead Status Building #### Cons There are no negatives in this software . #### Vendor response Brandon with Critical Financing has been a long time customer of Centrex and is one of the most forward thinking clients we have. He is always pushing us to think outside the box when it comes to creating new technology. His passion and excitement for our product has always been motivating for our team. Absolute pleasure to work with. Thank you Brandon. Replied September 2021 --- ### Great CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and Customization and [SESITIVE CONTENT] He's great! #### Cons System updates have been causing slowdowns recently but they are working on it #### Vendor response This client has been with Centrex for many years and has been monumental in some of the updates we have made as a software company over the years. Replied October 2021 --- ### ACLB 2021 - Overall rating: 5/5 - Reviewer: Brad K. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Very responsive to my inquiries on how to make something do what I needed it to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was structured so it fit my company and what we needed it to do as a CRM system. #### Cons Have not found any at this time. Easy to use #### Vendor response Brad at Alaska Commercial Loan Brokers is a smaller shop that really loves the automation built into the CRM. They don't have all the resources in the world but with Centrex they feel like they can accomplish far more. Pleasure having Brad and Alaska on board. Replied May 2021 --- Centrex Reviews, Pros and Cons - 2026 Software Advice