We have had issues in the past of some documents not uploading correctly (being corrupted), and it was a pain the track these documents down.

Has the ability for performance management (have not yet implemented). Quick and easy upgrades to software.

The slowness of the system is very problematic and causes my work to run inefficiently.

The app is obsolete and needs to be completely replaced.

My company uses encompass 360 on a daily basis. It's easy to learn and navigate through.

It's clearly shown what is what. I loved using this software while in my internship, I really learned a great deal.

Locks you into their vendors or you get charged excessively. In addition, it takes hiring one to two certified programmers to keep the programming running while paying excessively.

Encompass's ability to integrate with other programs and software is a huge benefit. To be able to access external sites and partners within this system is such a time saver.

Saddening to think we can so so many things in Home Loan Origination that make it easy on the consumer yet lack so severely in the development of a user-friendly LOS system.

There is a slight delay when saving information.

Very flexible and customer service is very good. They are very attentive to requests and are able to timely rectify problems with viable solutions.

I'm an IT professional who hates this antiquated software with a passion. The performance is horrible and has customer support to match.

Check out ALL your other options before buying it and consider what it will do to you LO's origination turn times and lost revenue.

Steer clear of Ellie Mae and Encompass at all costs. Save a friend heartache and tell them too.

Ellie mae has fantastic support for any questions or troubleshooting.

When searching for a new LOS system I used Encompass as my bass comparison and no one could match all the needs and wants that Encompass could.

Easy to evaluate all jobs/positions provide correct competencies for each job. Job descriptions/interview guides are also ready to print once you have completed the evaluation.

The features that are most impactful is the ability for all levels of the loan process to be able to work on a file without security issues.

Its been somewhat fun and entertaining trying to work around the countless inefficiencies of the product.

It's aged well, and we're currently going through an upgrade, so hopefully the functionality continues to improve. Decent value for the price, and volume that our bank pushes through it.

Overall, I feel the experience with Encompass is great. If they work on improving the slight bugs in their document uploading/storage, I think it would be an even better solution.

Very Slow - the system lags to load and login, it lags to get inside a new file and is slow overall.

I am not sure I have something I dont like. Maybe that in admin reports you have to keep building reports vs being able to use one report that just refreshes with data.

This is the best software for mortgages easy to use and user friendly.

I was very impressed with how easily this software handled the entire process of my mortgage application.

Overall, this is the tried and true platform that overall has a set of features that puts it ahead of the competition.

I've used several different LOS products and Encompass is by far the best and most versatile program out there.

Encompass is an easy to use software. I mostly use it to pull saved documents during HDMA reviews, but I am definitely a fan at how easy it makes the process.

It is complex and niche driven. It is very expensive so there isn't universal acceptance in the industry due to the barrier to entry for smaller shops.

It's pretty much the industry standard. Easy to use, easy to train on, decent online application process.

Ve used several different LOS products and Encompass is by far the best and most versatile program out there.

Some forms could not be edited while certain windows were opened, which was inconvenient.

Transitioning to Encompass is a total pain in the butt so add an additional 3-6 months to your integration window to get it set up.

Underwriting is much more streamlined and integrates nicely into Portofolio Management when a deal funds.

There has been nothing to dislike about the software. I have no negative comments/experience thus far.

Also, like the ability to customize certain features for our use.

The Automator team has been amazing in providing Graysbrook Capital with custom solutions that has increased our business efficiency substantially.

MA provided us with the majority of the features that we needed to run a successful business at a fraction of the cost of the competitors.

Using Mortgage Automator as the end to end platform for my hard money lending business.

The software is super easy to learn and use and has a wide range of integrations and capabilities.

The only part I dislike about this software is that I didn't get it earlier.

On top of that, the support team is outstanding and has very fast turnaround times. Highly recommend this product.

User friendly , top grade reporting and highly effective support systems.

Lots of features to make our documents are own. Customer Service is friendly, responsive and very helpful.

I really love the fact that this software is so customizable to suit our company needs in the best way possible.

Staff and developers are great and reliable. They take pride in their product and are constantly looking to improve the growth of their system in the servicing industry.

Very quick to respond and resolve any questions.

The dislikes are almost non existent. There are a few little tricks to learn, but once you do learn them any little dislikes are quickly solved.

Extremely user friendly and highly customizable. Customer service and technical support are top notch, they are always there for you if you encounter any problems.

Overall, the experience has been great. We have been able to streamline our business and make our processes simpler, faster, and easier, saving us time and money.

There are so many features that are great, but the ability to produce so many of our custom documents so quickly has made us super efficient and lifted our game considerably.

Another fabulous feature is the tracking. At a glance, we can track pretty much anything.

The software is VERY user friendly and the ability to customize to our needs is seemless.

When we've had questions, the support desk was amazingly fast at responding. I also appreciate the 'suggestion box' and that the company listens to user input to make the product even better.

Best software for anyone managing Mortgage Capital.

Their staff is always ready to help and I am very happy with Mortgage Automator all in all. And just the amount of time the program saves us is worth every penny in itself.

A lot of customizations allowed which is great for our unique business.

This product is very easy to use, we like the clean reports and the ease of using this system to support our mortgages.

Too many new features introduced during implementation process made it difficult for training purposes.

The software is easy to use and integrates well with our current practices. Regular updates to the software increases functionality.

Mortgage Automator is very user friendly, intuitive and robust.

The best part of this software is the amazing team behind it.

We have all levels of staff using it from data entry to document creation all the way up to ownership and revenue tracking.

The system has great tools to show reports for our investors.

Overall, Mortgage Automator continues to provide excellent customer service and continues to save us time and effort as the software can be adjusted to fit our needs.

If you make an error on a construction advance you have to unfund the loan completely and re enter all the advances in all over again.

I can't say there is anything I dislike about Automator.

I don't think there is not a whole lot to dislike.

What we like most about Mortgage Automator is the ease of use along with the very responsive and helpful customer service shown at all levels of the organization.

The customer service is top notch, any issue has been resolved in a timely matter. Mortgage Automator has saved our company countless hours of administrative work with this product.

I have used this software for a little more than a year now and I can easily say its the best software out there.

I love love LOVE this program. It has made my tracking headache free and comes with every option I need.

Lots of features to unpack and implement. Customer Service and Support is responsive and helpful.

Overall, we are very happy. The user interface is awesome and the overall experience is the best we've seen.

We found that we saved time and provided better accuracy on items like discharge statements and instructions to solicitor. Implementation was quick and easy.

At the present time, there has not been any features that are a problem.

It is fast, easy to use, and reliable. A short list of the things we love.

As a team we are thrilled by the amount of new features and progress that the software has provided us.

US Dollar

Encompass, the industry’s most recognized loan origination system, gives lenders of every size access to everything they need to originate and close more loans, in less time, from any location. Be more responsive and deliver a better borrower experience with AI-driven, intelligent automation embedded throughout the system. And, with built-in compliance paperless document management, and next-generation data security, Encompass ensures that lenders and borrowers alike are prepared and protected.

Encompass allows any loan officer and underwriter to track loan applications throughout the whole origination process, arrange loan files systematically and utilize process automate to complete loan underwriting tasks in a matter of seconds. The solution lets users archive any loan file and keep track of closed loans. Additionally, firms can send automated emails to stakeholders, audit existing loans and use the compliance management system to ensure compliance with laws. Other features offered by the solution include document management, risk management, refinancing, loan appraisal, an integrated pricing engine and third-party documentation.

Encompass' Developer Connect provides access to open application programming interface (API), which helps lenders with application customization and integration. It is available on a monthly subscription basis and support is available via an online help desk and over the phone.


LongDescription

HUD Settlement Statements

Automated Decisioning/Underwriting

Electronic Signature

Client Database

Third Party Loan Origination

Loan Portfolio Management

Pipeline Management

Closing Documents

Lender Search

Loan Processing

Contact Management

Audit Trail

Loan Origination

Lead Management

Email Marketing

Compliance Management

Electronic Applications

Amortization Schedule

Loan Management

Residential Mortgages

Multi-Company

Marketing Automation

Pricing Management

Online Applications

Refinance Management

Customer Statements

Government Loans

Integrated Vendor Services

Customer Management

Direct Mail Management

For Borrowers

Pre-Qualification

Credit Reporting

Multi-Branch

Promissory Notes

Visual Presentation

Document Management

Web browser (OS agnostic)

Contact ICE Mortgage Technology for pricing details.

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Streamline your lending operations and drive growth with Mortgage Automator - a powerful loan origination and servicing software. Designed specifically for North American private and hard money lending businesses, the platform enables lenders to automate critical processes, increase efficiency, and focus on what matters - growing their business.

With Mortgage Automator's comprehensive loan origination suite, lenders can receive leads and loan requests, build a robust sales pipeline, easily manage tasks and communications, and streamline their lending operations. Our intuitive Upload Portal allows borrowers to securely upload important files, images, and videos, making it easy for lenders to review and manage loan applications.

Automator's loan servicing features allow lenders to eliminate manual errors and save valuable time with powerful automation capabilities. From payment processing and alerts to automating collection processes, tax payments, and reserve tracking, Mortgage Automator streamlines your loan servicing processes and provides a complete overview of your business.

Enhance the credibility of your lending operations and give investors peace of mind with our comprehensive fund structure solution. Automate distribution and reinvestment calculations, manage your investors easily, and provide clear, comprehensive investor statements to give them a complete understanding of their portfolio.

With Mortgage Automator, you can simplify your lending operations and focus on driving growth.


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