Encompass vs The Loan Office

Encompass has 33 reviews and a rating of 3.85 / 5 vs The Loan Office which has 0 reviews and a rating of / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.85 / 5 (33)

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Ease-of-Use

3.5 / 5

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Value for Money

3.5 / 5

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Customer Support

3.5 / 5

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Functionality

4.0 / 5

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Last Review Written

April 19, 2021

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Pros/Cons

  • Pros

  • very flexible and customer service is very good. They are very attentive to requests and are able to timely rectify problems with viable solutions

  • ellie mae has fantastic support for any questions or troubleshooting

  • Cons

  • I do like using a CRM often. It is great for keeping track, but you cant make any custom fields or access notes/convo log quickly.

  • Not enough conferences to attend. The conferences are a wealth of information and would like to see them more often

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Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos