All inGain SaaS Loan Management System Reviews

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Enzo

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Simple & Efficient

Due to the efficency of the FIS Loan Management System we could cut down our OPEX. The migration process was very easy and fast. Minor customization was needed.

PROS

It's meeting all the requirements to manage private loans with all needed funcionalities. It's simple & efficient and it covers all legal and compliance mandated request from the Swiss Authorities.

CONS

There's nothing really to mention here in terms of functionalities. The only thing missing is the archive documents and digital archive for customer file.

Reason for choosing inGain SaaS Loan Management System

Best offer, quick implementation Timeline and professional Team

Reasons for switching to inGain SaaS Loan Management System

System was not really meeting our expectations in terms of functionallity and it was not use-friendly.

Rodica

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Friendly software

We are using it to record, control and manage loans issued by our company. All our staff has access to it and is using on daily basis.

PROS

The most I liked about this software that is very easy to use. We didn't face any difficulties to train employees to use it. The interface is quite friendly and self explanatory. You have all information you need in order to control, follow up and overview all activity.

CONS

I think the reporting system could be improved. Although there are reports and you can require other tailor made reports for the operation it looks that there are some limitations in building them.

Reason for choosing inGain SaaS Loan Management System

We were recommended by a company from the same field in another country. Recommendation was very good, we were shown how to use and for us was enough to make the choice.

Arvis

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed October 2022

Configuration options

PROS

The settings, which daily user can configure, is easy to do and offers quite enough options.

CONS

Nēeded settings, which daily user cant change, takes a lot of time to get implemented.

Khalid

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great custom features

We're so happy with the contract flexibility.

PROS

The solution already has a very broad product catalogue, but FIS.solutions is always available to create any custom features if we feel any usability is lacking. The out of the box customisation is great and was able to fulfil both our physical and digital business needs.

CONS

The solution could be cheaper, although we couldn't find a cheaper option that included all the features we needed.

ayman

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Smooth onboarding process

System enables us to scale and grow the business.

PROS

The product selection, customisation and employee onboarding went as smoothly as we've ever experienced. The company's team was super helpful and quickly resolved any issues.

CONS

Not all customisation was possible without the help of the company, but we got all of our custom features in the end.

qais

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Good value for money

Custom development hours make the tech fit our needs.

PROS

While the price might seem high at first, when we actually looked at all of the modules and the features they include, we realised that the system is actually at a great price for the value it offers.

CONS

The launch time could have been slightly quicker with faster onboarding.

Rami

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Connects with all APIs

Custom features for the whole consumer lending process.

PROS

It was super easy to connect the system with all of the APIs necessary for our daily operations. This helps us automate several processes, such as loan payment and repayment.

CONS

Some of the features we needed weren't automatically included in the off the shelf solution.

Natalie

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Good development package

The level of automation has helped grow and scale our business.

PROS

Out of the box customization features are great, but we also love the option to use custom development hours. This helps the system adapt to our ever-growing and changing business needs.

CONS

The system didn't have all of the out-of-the-box features we needed.

Abdullah

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Physical and digital business

The system provides complete end-to-end automation.

PROS

The system is very flexible and can adapt to our growing business needs. We began as a storefront business, and now also use the solution for our whitelabel website and mobile application.

CONS

As a new company, we would always be happy with a lower price point.

Mohammed

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Flexible contract

The white label website works great for our business.

PROS

We were using the solution to launch a new product, so it was great to have flexibility and options when it came to the contract. No vendor lock-in was a great selling point.

CONS

It would be great if there were some introductory pricing options.

Dominyka

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Total communications package

Works great with all APIs.

PROS

The customisable communications templates have been great for maintaining smooth communication with customers. The module also enables us to run various campaigns.

Bashar

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Fast setup

The price point works for our business.

PROS

The whole onboarding process was very fast, we were able to get the system up and running within a few months. We started out with a physical storefront business and eventually implemented a digital version.

CONS

The system didn't come with all of the features we needed out of the box, but the custom development hours solved this issue.

Marija

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Estimation

PROS

Ease of use and the ability to use the system remotely using a mobile phone. Great functionality use when filling in information and easy correction to change information after a certain action has been performed

CONS

system malfunctions, after performing a certain action, the system freezes and it is not possible to perform the action further. According to our work specification, the system lacks a number of changes and new functions.

Rasa

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Easy to use

FIS Loan Management System helps us with Customer service, very good and user friendly database.

PROS

The no-code system makes it easy to make changes to the solution without the need for coding or outside assistance

CONS

We are still working on system improvement, so I can't mention that something I don't like.

Reason for choosing inGain SaaS Loan Management System

I didn't choose it by myself, so I cannot answer it correctly.

Indrė

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Don't know how to title

Everything is pretty clear where to find what. Easy navigation and great classification.

PROS

Easy to manage clients and their information.

CONS

There are some features missing, but it's already in the development.

Vera

Financial Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Easy to use and easy to find information

I like everything, especially that it is easier to work with new processes.

PROS

Easily find any information you need in everyday life. The system automatically counts the numbers and you don't need to perform manual operations and the customer doesn't wait a long time for your decision.

CONS

There have been situations when we couldn't enter information about the car and the partner should have waited for the IT specialist to resolve this problem.

Arina

Consumer Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Good customer service

Customer service

PROS

I like that the system works, quickly, the data is available, there is no need to update.

CONS

Don't like that some data cannot be selected.

Elizabet

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Rewiew

PROS

Easy to use, easy to find all information.

CONS

Does not save documents, comments are not saved.

Showing 1 - 18 of 18 Reviews