nCino Cloud Banking Platform

RATING:

3.8

(5)
Overview

About nCino Cloud Banking Platform

nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. Through its single software-as-a-service (SaaS) Cloud Banking Platform, nCino helps financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,850 financial services providers globally. Pricing information is provided by nCino. Support is available via phone, email, and other online resources.
Cloud Banking Platform Overview

nCino Cloud Banking Platform Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for nCino Cloud Banking Platform

5 Reviews

Kyle

Verified reviewer

Banking, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Intuitive, Great Training Support

nCino has been very hands-on and supportive with our training on the product, conducting live sessions and testing us with homework assignments. A++ training.

PROS

It makes it easy to build attractive and informative tables and graphs, and also provides the tools to bring the data to life with drill downs, data validation and completeness tools, etc.

CONS

When working on a big dashboard with a bunch of components, it would be nice to be able to iterate on a particular element quickly instead of having to reload the entire dashboard every time I make a change.

Douglas

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Endless Possibilities and Continuing to Make Improvements

I loved nCino. I was the Admin and daily user and I always looked at new ways to use nCino to improve some of our processes.

PROS

nCino is a very powerful tool to use. There are endless ways to use the program and can always find a way to create new and seamless processes.

CONS

At the begining stages when items had to be custom built they eventually needed to be removed and install their newest version in order to continue to get updates.

Reasons for switching to nCino Cloud Banking Platform

We switched when we started using Salesforce becasue we new this would be a great match.

Clark

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed October 2023

nCino SUCKS

I have used nCino for 4 years now. We have gone from implementation where nothing worked to 4 years of tweaks and a full time staff that try to make it work but it does not. The person who creates a software that actually works for commercial lending is going to be a billionaire....but it is NOT NCINO. Don't buy it. It is a piece of crap

PROS

Nothing. It is a piece of crap software that does not make your job easier.

CONS

It doesn't work properly. It constantly has issues that will not let you create a loan, etc. It is the EDSEL of Software.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Its a CRM that all banks can benefit from. It is a very robust tool, that can be intimidating .

The ability to track loans from beginning to end is extremely helpful. The spreading tool could be more user friendly.

PROS

The ability to capture the entire loan process, from origination through closing. The customer support is very helpful as well.

CONS

It is a very robust CRM, that takes a lot of training and practice to become efficient at. The old interface was frustrating; however the new interface is more user friendly. nCino needs to move all of their products to the new interface.

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

Ncino provided our new Underwriting platform

Overall Ncino is improving our underwriting capabilities.

PROS

Ncino has helped to integrate all of our systems into one in which all systems feed into this new underwriting platform. It took some training, but it is much more integrated and helps reduce the number of programs we have to have open at once.

CONS

There is some training involved and there are only so many features that can be built in, but overall minimal complaints.

5 Reviews