All Qualia Reviews
1-25 of 185 Reviews
Sort by
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Amazing
It makes it so easy to process and close a file. everything can be done and saved online. you can see all of your activity, and assign tasks and other things to different people. You can always make changes and adjust things.
PROSQualia is the best. it is so intuitive and user-friendly. The customer service/support is awesome. It makes my job of processing and closing files SO MUCH EASIER. There are always updates going on to make it better
CONSnothing! I love this software. This is the best software for title that I have ever used. I am recommending it to everyone
Patsy
Law Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great product!
Exceptional
PROSVery user friendly and much easier to navigate through the information. I love the on-line real time so that as soon as you enter data it is there and populates where it should. Lots of features that can be incorporated and merges in
CONSWell, I'm trying to think of something??? Honestly I can't think of anything... Sure when you first start you have to learn all the ins and outs, but the training videos are great and very accessible at any time that fits your schedule.
Reasons for switching to Qualia
Our old system was getting very time consuming with updates, creating documents. It didn't have the flow that Qualia has to navigate the file. We definitely save time using Qualia
Brett
Legal Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Worst Experience in my 21 year career in Real Estate. NIGHTMARE!
It was a DISASTER from the get go. The onboarding they require focuses more on trying to sell you additional services that Qualia offers for even more money instead of training. My staff is very software friendly and we used this daily for over 6 months only to be told that our numerous concerns were based on our inexperience and inability to learn a new software.
PROSNOTHING! The software is not user friendly and customer service is horrible!
CONSWe were promised before I switched legal software that they ALWAYS have the most recent title forms on Qualia. This was an OUTRIGHT LIE, and after using for more than 6 months they still do not have the updated forms. We were told that merging documents would be "easy" and "fast" and it absolutely was not. Accounting in the system is terrible, as you cannot overwrite checks and deposits in Qualia if something changes at the table.
Reason for choosing Qualia
Based on the lies and misrepresentations of the sales team.
Reasons for switching to Qualia
Based on the lies and misrepresentations of the sales team for Qualia that they always had the most updated title forms and that the software was user friendly and would make our jobs more efficient and easier.
BRANDI
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Processor review
good. it has been the only closing software I've used, but according to coworkers its great
PROSthe ease and organization of the software,
CONSthere are glitches a lot, sometimes parties see extra names,
Diane
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Hands down the most user friendly title/escrow software I've used in 24 years!
Very easy to customize everything to your company's needs. Customer service is readily available and responsive .
CONSI would like it if it was easier to mark up the documents within the document viewer and would love to have the ability to make notes directly on the documents rather than using a text box to view the note, that only pops up when hovering over it.
Reasons for switching to Qualia
Much more customizable, user friendly. The reports are extremely helpful in tracking business and client trends, etc.
Brian
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Full Endorsement of Qualia
In a day and age where getting exceptional service is rare, Qualia stands at the top.
PROSQualia is simply the best title and settlement software on the market. My firm has used it for several years, and I cannot imagine practicing without it. It is incredibly intuitive and easy to navigate. Qualia has set the standard in settlement software.
CONSI cannot think of anything that I do not like. Any small issues or "bugs" are quickly fixed by Qualia.
Reasons for switching to Qualia
Softpro is behind the times, and using Qualia is like driving a Tesla.
Daniel
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Good option for the evolving title industry
The most attractive part about Qualia is that it's web-based and accessible anywhere the Internet lives. Secondly, the ability to integrate (most) underwriters and other vendors into one platform basically sells it.
CONSBecause Qualia tries to "play with everyone" it presents the problem of you fix one feature for a particular agent or location, but it then creates an issue for another. Also, real estate and title is so different from one end of the country to the other, it's difficult to cater to everyone when it comes to specific features and options.
Reasons for switching to Qualia
Old technology - and local server based. Not enough integration. Inefficient for our growing office .
David
Investment Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Head and Shoulders Over Others
The transition form our old software to Qualia was virtually seamless. Qualia support was extremely helpful with the transition and implementation. Our users are now pros on the system and there was a simple learning curve as the software is extremely intuitive.
PROSI like the accounting features most about the software. Particularly the ability to easily conduct a daily reconciliation and the Positive Pay function.
CONSWhat I like least is the cost of Qualia Connect.
Reason for choosing Qualia
The escrow accounting features in Qualia are superior to others that we used and reviewed.
Reasons for switching to Qualia
Ramquest did not offer a practical and effective cloud solution.
Kyle
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Qualia: A Work Changing Software
I like it a lot. I was nervous at first but the learning curve was much smaller than other systems I have worked on. Even with only working on it about 9 months I have really like and learned a lot.
PROSIt is hard to choose just one thing but I would say that how it is organized. Each of the tabs work very well together in a way that flows from one to the other and back.
CONSIt is somewhat rigid where the system does not let the user have as much control whereas on another system I worked on before I was able to override and change things which would make my job easier.
Reasons for switching to Qualia
Our corporate office ultimately decided to switch but it was only a matter of time. It was really hard to work with especially if you aren’t god with computers.
Peter
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Very glad we switched
We are extremely happy with Qualia overall. the fact that it interfaces easily with Word is one of the biggest benefits we see. As a law firm, we often tweak standard documents to meet the needs of our clients, and it is as simple as possible using Qualia. We also like the fact that they listen to us and try to integrate ideas that we have into the program.
PROSWe immediately saved at least 20 minutes per file in opening files. Getting around the various parts of the program is simple. Our office is substantially more productive since we started using Qualia.
CONSMy only real gripe is that because it is cloud based, they are constantly updating it. However, sometimes, an update to one part affects another part in unanticipated ways.
Reasons for switching to Qualia
We were very unhappy with our old program - like many title closing solutions, it was still grounded in the 80's, while trying to look like it was a modern program. It was clunky and we had to come up with more than a few work-arounds to get it to work properly. We went from what was essentially a DOS based program, parading as a Windows program to a modern platform.
Lena
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Easy to navigate
I've had an overall good experience with Qualia
PROSThis product is user friendly and I like the documents feature better than our last software.
CONSI had very little training on the Admin and Reconciliation side.
Reasons for switching to Qualia
Better product
Melinda
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
great
great
PROSonline, able to print checks from anywhere, notes,
CONSreviews do not get pushed to google cost for connect 4% discount on property tax prorations missing, need to do it manually
Reasons for switching to Qualia
easy to use remotely, musch smarter software
Matthew
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2020
Light years beyond Title Express
Very happy with Qualia, wouldn’t have been able to keep up with our workload using Title Express, huge time saver.
PROSQualia is extremely user friendly, we really enjoy the note section, and the QR code is a wonderful time saver and prevents potential errors in saving a document accidentally to the incorrect file.
CONSNo major issues or dislikes at this time.
Reasons for switching to Qualia
Quicker and more user friendly.
Donna
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Qualia review
Daily and weekly reports that are set up automatically. Compared to our previous software, i would call this the cadillac of title software.
PROSThe features seem easy to use and follow. We have not been on the software long but it seems to be exactly what we were looking for when we checked out the demo. This helped solve our title insurance splits. We like that clients can log on to the portal and view the title tracker. You can move to each section with ease. Also the integration with our underwriters is amazing. it is a one stop shop without have to leave and go to a different website to obtain info to input. the Support time and training have been amazing and very helpful.
CONSIt is time consuming to get our specific docs loaded and smart tagged.
Reasons for switching to Qualia
We wanted to be top in our field.
Blake
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Switch to Qualia now and thank me later
Incredible. Qualia's interface intuitiveness make the transition from another software to Qualia seamless. The onboarding program is extremely helpful and there are numerous articles and how-to videos available within the software for seemingly every function available through Qualia. Perhaps the greatest attribute of Qualia is the support team. I have never waited longer than two or three rings for a Qualia support agent to answer my call. They have all been a pleasure to work with and very knowledgable.
PROSThe intuitiveness and streamlined user interface.
CONSI do not like that some of the features that are available through Qualia, mainly the access portal for real-estate agents and clients, are only available through Qualia Connect at an additional price.
Reasons for switching to Qualia
Ease of use and streamlined interface.
Kathie
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Qualia Review
It has been a very enjoyable experience working with the Qualia people and learning more about the system.
PROSI can not name one area of Qualia that I like better than the other. It is amazing piece of software for our industry. I started in this business before we used computers so I have depended on others to teach me the software. This SYSTEM is so easy to use that you do not need to stress over accomplishing the tasks for any file that you are working on. You can switch easily from 1 file to another without losing any information. The Company that I work for , DV Abstract, has been using this system for about 5 months now and we are constantly learning additional ways that this system . Your work is never lost. I have a daughter that works for a title company in Orlando that I am trying to get them to look at Qualia. They deal with a lot of New Construction and this system would be amazing for them. IN FACT , I will be in Florida the end of December into 1/2019 and I hoping that maybe I can get a chance to show them this system.
CONSThe only thing that I wish that I could do is drop and drag in my drop box folders from Qualia. I can drop and drag into Qualia but not the other way around.
Jennie
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
User friendly!
My overall experience is a 9.
PROSWhat I like most about this program is that it is user-friendly. I am very tech-savvy so working with programs like this one makes my life so much easier and makes my work more enjoyable.
CONSWhat I don't like most about this program is I wish it was more user-friendly for our clients that are not tech-savvy. Also, for our regular clients, it would be nice if they didn't have to have to repeat the same tasks on every order we open for them. If they can have their own portfolio to see what active orders they have and have their own portfolio with a list of their pipeline would make it a seamless flow I think.
Rose
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
Two Step Factor Authentication Huge Inconvenience
The customer service has always been outstanding. I am very happy about the overall turnaround time in resolving issues. The reps are always very pleasant.
PROSIt's integration with other closing software. We have not come across any discrepancies with rate calculations or endorsements.
CONSThere is no way to customize the software to your specific needs. For example, I handle title policies only so I would like the Policy Info & Rates page to be my default page when pulling up a file. There also needs to be a note section added to the existing Activity portion for the user to add specific notes & updates to the file. That way, I (and others) can see exactly where I left off on the file and refer back to the last note (Example: Spoke to the lender on 12/23. They need to update title commitment by 12/28. Emailed Jane for the commitment).
JESSICA
Legal Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Qualia is the Best!
My favorite part of Qualia is the ease of use. When I started with our company they had been using it for a little under a year so it was still newer to them. It's a very easy program to navigate - everything is laid out nicely and once given basic instructions it's not hard to be able to dive in for yourself and mess with it and easily figure out where everything is.
CONSThe things that could probably stand to be improved are lag time. You will enter an address in the address field and select one that auto populates but it cuts out half of the address. Very minute details.
Andrea
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Love it!!!
Love it over every other software I've used in my career, and i wouldn't look back !
PROSI love that the property address populates by itself, including the county, so simple yet so effective!
CONSIt lags sometimes after modifying a document in Word
Cheryl
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great Real Estate Software
Ease and Efficiency from not only the Title Production but also Escrow and Accounting. Daily Reconciliation is a breeze. Making the decision to use this software for our Real Estate business was the best decision I made.
CONSI do not have hardly any Cons for the software.
Reasons for switching to Qualia
Costs of the Software; Ease and Efficiency for my Production and Escrow Team.
Althea
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Great system; easy to use once you learn it.
Workflow and document management. User friendliness.
CONSVarious things but they are all mostly minor in nature
Melissa
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Excellent Product
This program is easy to use and offers a variety of options with regards to customizing templates/emails/documents. Allowing multiple users to access one file is amazing and allows for efficiency throughout our office. Thank you ,Qualia!
CONSThere are no “cons” for me. If I have any questions, the Qualia staff can be reached very easily!
Robbie
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Experience with Qualia
Overall its been a great working relationship. My only complaint would be the slowness in getting some corrections done.
PROSI had been using a previous software for several years. Knew it very well. After a few days of familiarizing myself with Qualia it was very easy to jump in and get started.
CONSThere's still some corrections that need to be made to owner and lender policies
Laura
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Made our lives easier
I love the ease of using this program. My favorite is being able to print out envelopes & labels all from the same site, as well as being able to email people within the file. It's organized and easy to use.
CONSThe set up of documents was a little time consuming, however, once I figured out how to do it, it wasn't too bad.
Reasons for switching to Qualia
We were just getting bogged down with Titlesoft. It was slow and so out of date. We needed something faster for each person in our office. It's nice that all users can essentially be in the same file at the same time in Qualia. It's very user friendly.