About Built

Built powers smarter construction finance. Software that mitigates risk, maximizes productivity and increases revenue, Built simplifies money management for lenders and contractors alike. Our core Construction platform, The Built Financial Toolkit streamlines billing and payments, alleviating the stresses of construction money management. Purpose-built for the industry, it augments popular industry software to work better for construction-specific needs.


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Supported Operating System(s):

19 Reviews of Built

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

August 2021

Kelsey from Schneider Building Company

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Highly recommend - Huge Time-Saver!

Onboarding was a bit shakey, but once we fully understand how the system worked, and worked out a few kinks in the first month, the time-saving element of utilizing this program has been through the roof. What was once a huge manual lift is now automated in numerous ways. My assistant and I are able to manage this aspect of our work remotely in a seamless way.

Pros

The key features are relevant and meet every use case our company experience. whether we want to pull information form ProCore, Quickbooks, or customize a lien waiver for a one-off scenario, Built can do it all. This has been a HUGE time-saver for our lean team.

Cons

Would be great to have a insurance certification tracker feature - which I hear is on the way.

Reasons for Choosing Built

LevelSet never got back to us, and still hasn't to this day. Built made it easy to get in contact with their team and made it happen, so we went with them.

April 2021

Rachel from Peoples Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Built Review

Overall my experience with Built has been a positive one. The support team is fantastic and always responds quickly. That's really key in our success.

Pros

I like Built for many reasons but really the bottom line is that the way it works frees up a lot of manual time that we used to spend calculating and communicating back and forth with builders and borrowers on each draw. I like that it's transparent and all parties are hands on and involved in the process. It gives builders and borrowers the feeling of having more control and visibility on all aspects of the inspection and draw process. Another really key part I like about Built is their support team. They make it so easy and they respond almost immediately every time we need assistance or have questions.

Cons

I'd like to see the comments section updated so that when I look at a previous message that was sent out, I'd like to see who that message was sent to. For example; Did the message go out to both borrower and builder or just the borrower? I'd also like to see how many times notifications were sent out for draw approval. When we're waiting for an approval, I can only see when the last one was sent out. However, I normally only like to send out a maximum of three notifications and then if I still get no response, I reach out by a phone call to find out if something is wrong or what the reason is the draw is not getting approved. We don't wan to just keep sending notifications. So if Built could show all the times notifications have been sent out it would help a lot.

November 2021

Laurel from Delta Construction & Electric Co Inc

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2021

A great idea with some room for improvement

We haven't used it as much as we thought we would because most of our vendors have not filled out necessary documents to allow for ACH payments. If we could get more of our vendors to sign up to allow ACH payments I think we would have a lot more use for the software, which may just be something that comes with time. I do have to say though that customer support has been great anytime I have had a question and every person I have spoken to from the company have been friendly, professional and knowledgable about the software.

Pros

Built makes it easy to send lien release documents to our vendors for signing and saves them to the invoices which makes it easier to keep track of who has and has not signed release waivers. The ability to send lien releases directly from Procore has also made things a lot more streamlined.

Cons

Many of our vendors have not filled out the necessary documents to make ACH payments possible, so it would be nice if there was a way to time the sending of lien release documents with other methods of payment as well. A lot of the benefit of the software is that it is supposed to take a step out of the process by automatically sending the lien release with payment, but unless the payment is through ACH it still has to be manually completed, kind of defeating the appeal of the software.

November 2021

Paul from Eichler Construction Group

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2021

Not our solution

We're canceling payments, but keeping the bridge and keeping waivers. The waivers tool is very helpful.

Pros

the waivers system is good and is easy to use.

Cons

money got lost. still hasn't been tracked down. once a payment is authorized, takes 5 days for money to land in payee's account, built did the technical setup of our account incorrectly.

March 2021

Diana from HiLine Homes

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2021

Built is extremely useful for General Contractors

Communication is the single most important factor--as soon as one person posts a comment, uploads a document, requests a draw or an inspection, everyone is informed.

Pros

The best part of using Built is the ability to have the homeowner, builder, and lender be on the "same page". All parties can see the current status of the loan, any open draws, all paid draws, and many other helpful items on a specific project. Communication is seen by all, documents uploaded are seen by all. When inspections occur, the photos are shared with all parties helping keep things very transparent. Transparency is huge in the building world!

Cons

I am not sure why I still see some jobs in my portfolio that were closed out a while back. I am not sure when they are supposed to drop off. It would be helpful if there were reminders to the Homeowner when they have not approved a draw after a certain amount of time.