Construction Loan Manager

RATING:

4.8

(29)

About Construction Loan Manager

Construction Loan Management is a cloud-based loan servicing solution for construction and renovation companies of all sizes. Primary features include pipeline-style loan management, order management, budget tracking, document tracking, accounting management, reporting and interest billing statements. It allows organizations to manage the construction-lending process and view and control the loan pipeline. Other features include project tracking, risk monitoring, change-order management, compliance management, loan-notes log, alerts and user based controls. Construction Loan Management enables users to administer the pre-closing and post-closing services and loans. Other features include builder acceptance review, construction underwriting, appraisal managemen...
Custom reports

Construction Loan Manager Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Construction Loan Manager

1 - 5 of 29 Reviews

User Profile

Jennifer

Verified reviewer

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Comprehensive Draw Management Platform

Without this system, we would not be able to effectively manage draw administration for renovation loans. I have worked for shops in past that relied on Excel spreadsheets to manage renovation projects. This system is so far advanced from an Excel spreadsheet, it would be like comparing the Flintstones to the Jetsons. (I realize I'm dating myself with the reference. ;)) One small feature I particularly appreciate is the system's ability to accurately track interest earned on the renovation escrow accounts. That is a feature our corporate accounting system cannot duplicate.

PROS

The Land Gorilla staff is incredibly helpful and friendly. Their training during onboarding is thorough and they are eager to provide ongoing support. The platform itself is one of the most comprehensive I've seen for draw management. Using it greatly reduces if not eliminates user error and serves a vital function in making sure projects progress. It also empowers fewer draw administrators to manage a higher capacity of renovation projects.

CONS

While I appreciate the messaging component within the system, external parties are less eager to adopt it. I prefer it as a single point of reference for all tasks, milestones, communication, etc. Since other parties prefer using regular email to communicate, I do appreciate the system's ability to pull those messages into and document them within the loan file. However, the external parties must include the appropriate LG email address, so there are times when communication outside of LG is not captured. Also, 203(k) Consultants have been reluctant to use LG"s software, citing a duplication of efforts. My observation is that LG's system is more accurate and reliable than a Consultant's personal records. I would like to see the Consultant community embrace this system vs. complaining about it.

Reason for choosing Construction Loan Manager

I had previously used CLM at another company and would not consider an alternative. The service and the product are just that good!

Vendor Response

We appreciate your review of Land Gorilla. Your feedback is incredibly valuable to us. It is customers like you who contribute to the success of our partnership, and we are excited to continue providing you with the finest products and support in the future.

Replied December 2023

Lindsey

Banking, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

One of my favorite vendors

PROS

We have been working with Land Gorilla for a couple years now and have nothing but positive things to say. They have a very robust system, incredibly responsive support, and competitive pricing. Really can't recommend them enough.

CONS

I really don't have any cons. I haven't had a single complaint about their system.

Reason for choosing Construction Loan Manager

Price and Demo quality made them very competitive.

Vendor Response

Thank you so much for your positive review and for recommending Land Gorilla! We strive to provide the best service and solutions to our clients, and it's wonderful to hear that we have been able to meet your needs over the years. Thank you once again for your support; it means the world to us. We look forward to continuing our work with you in the future!

Replied November 2023

AnnMarie

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2017

LG Satisfaction

I have been using Land Gorilla's platform for approx. 2 1/2 years now, during which time I have seen a lot of progression with systems enhancements. While it provides for most basic day to day business functionality, it still lacks as a true loan servicing/accounting system. It's the greatest strength is the inspection services function. The ease of ordering, the expediency in the turn times, and the efficiency and accuracy of the inspection reports. All aspects of Customer Service in general and response times are excellent! They are very accommodating for the occasional rush requests. It is extremely rare that the inspectors make any errors, and on those occasions, both LG and the inspectors are very prompt in responding and making corrections if/when necessary.

Danaka

Commercial Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

LG Review

PROS

The capability for reporting and the ease in portfolio management.

CONS

The time to receive new reports. Originally missing some functionality that we were used to form other systems but they were quick to make adjustments for us.

Reasons for switching to Construction Loan Manager

Mostly for reporting purposes, web based program, as well as some other customer support reasons.

Vendor Response

Danaka, we greatly appreciate you taking the time to provide us with your valuable feedback. Your insights are essential in helping us improve our platform and enhance the experiences of our clients. We value our partnership with you and encourage you to share any additional suggestions you may have.

Replied December 2023

Dana

Banking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Makes construction seamless

PROS

Land Gorilla does an amazing job at managing the daily ins and outs of construction lending. Making my job as a construction lender flow smoothly.

CONS

Nothing- all needs have been met sufficiently.

Reason for choosing Construction Loan Manager

Land Gorilla more closely aligned with how we saw construction and renovation lending fitting into our company.

Vendor Response

Thank you, Dana, for taking the time to share your review and we truly appreciate hearing your feedback. We are grateful for your continued support and look forward to our ongoing partnership

Replied December 2023