Love everything about it Layout, ease, admin, checklists, ability to modify, reports and data entry is awesome.

I do like the chat because I almost alway get [SENSITIVE CONTENT HIDDEN] and he can answer just about anything with a great attitude.

And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.

Easy to read and change themes for visual, integrates with different programs currently and adding more for ease.

The technology and being able to use it from anywhere. EVEN MY CELL PHONE!!!! I can literally work from anywhere and not miss a beat.

The number one feature is the quick customer support. We are completely blown away by how quickly and expertly the support team handles all queries and difficulties.

The customer service has been phenomenal. They are quick to help and have answers to all almost all our questions.

I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.

Great experinece, not to many issues at all - if I have any at all the chat is very responsive.

Easy to use, great tools, great customer service.

I'm also receiving feedback on the application from my borrowers. They find the application a little confusing.

LendingPad gets the job done and the call reporting feature is amazing.

Service has been responsive and knowledgeable about the product.

Their customer support has been great and extremely helpful.

Viewing is all in one shot. Navigation is user friendly.

There is no way to fully customize or add any features to the system. Adding in contacts for lenders has to be done by the software company versus doing it yourself.

If your a new company that is just starting out and don't have to import files into their system. LOVE LOVE LOVE the program.

I love the fact that the system is web-based system. It is super easy to use and the support is awesome.

Customer service over the chat is pretty good.

Overall has been very good and anticipating a great working system for all aspects of the loan process. So far, love it and just anxious to finish learning and setting all up.

There are quite a few things that we love about LendingPad but I will list two outstanding things. Amazing customer support.

What did I ever do without the CHAT, this is amazing help if you are in a jam and need an answer quickly, someone is always ready to assist. Borrowers find the application process smooth and easy.

I am on this platform as a loan originator and a loan processor and love it.

I asked for directs how to cancel service because my renewal was coming.

I like the layout and the overral feel for LendingPad. The customer support is excellent and accessible.

Very easy to use and the customer support is fantastic.

I love the software it is easy to use once you get used to finding what you are looking for. There is room for improvements as with any other software.

I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.

Knowledge base very light and weak. Confusing and complex setup.

Staff seems not to know their own system and has bad attitude. I even had one staff member intentionally terminate my chat while trying to get a setup question answered.

It's ease of use and Support is always AWESOME.

The simplicity and user friendliness, the system has an easy to understand rhythm.

Having used several different loan origination systems, I was missing in software marketing and loan term comparison applications.

Love that Contacts are able to imported, DU/LP a since now, MCR reporting to be such a easy process now instead of creating spreadsheets, etc.

I had a terrible experience with LendingPad I was told that disclosures would be automated by the sales rep and when I signed up I saw that they were not.

I know that Lending Pad has been working on this for some time, but I'm not sure if it has been rolled out.

Easy to use, costs less than other options, and customer service is solid.

I enjoy the integration and the ability of the software to grow with my business.

Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.

The ease and simplicity make simple nexus functionality a breeze.

The Encompass integration is very tight, solid performance. Overall very happy with this platform.

The ability to work from anywhere I have internet connections. I receive high compliments on the built in scanner and the ability to add documents without printing and delivering these items to me.

Ease of use for my customers is a huge plus, the simplicity of the system makes it easy to use even for the less tech-savy users.

Can't edit the Loan Officer landing pages without special requests, and even then what can be changed is limited.

If I am refinancing a prior customer or user, the borrowers are confused about which application to review when they have an existing application.

Every process activity from start to end is quite smooth which helps in earliest closure of loan sanctioning process without any hassle. The platform is fast and does not exhibit any latency.

At times there are sync issues for coborrowers using the app. This can lead to confusion seeing loan details and uploading documentation.

The options for our clients to use their preference of smartphone or PC is great as some will only use one or another.

They also like the Point of Sale features, such as preapproval letters, credit, and pricing that they can use on the go.

My only complaint is that we are not quite where we need to be. I am specifically speaking about the e-signing piece.

We are thoroughly pleased with it's performance and the technical/customer service team behind it.

The support is incredible. Anytime I or my customers need help, the support staff is available and helpful.

The calcultator that can help a client find out their future mortgage payment with a few choices. I also loved the fact that it connected directly to my pricer and I was able to check rates, live.

I love the fact I can share my info and mortgage app with prospective buyers.

The difficult portion for me as a new builder lender, was the pre-approval letter. It was very hard to customize.

We brought the SimpleNexus app on board earlier in their exception have been nothing, but pleased with the app, support, and the great features they continue to improve.

The team at SimpleNexus are a joy to work with. They are flexible to our business model and offer a software that compliments our sales team quite well.

Easy to get a hold of success managers, easy platform to use, overall good experience.

I like having the ablity to go back and pull up loaded documents and review the application with the client when they need help.

It was a little bit of a pain to upload one or two documents at a time and have to submit it so you didn’t go over the size cap.

I use the share feature of the app more than my business card. It is a great tool to get prospective clients applications started right away.

Very secure, easy to use, simplistic approach for clients, easy to import client application to LOS.

Reporting capabilities need to be more flexible. A bit sluggish when it comes to doing custom integrations.

SimpleNexus is very easy to use and intuitive. The interface is clean and simple.

Integration with our LOS. Makes getting applications easy.

I have been a bit disappointed with the support process when our admin has questions. The response time has been tested at times.

Ease of use - especially from my mobile devices. Being able to text to share is excellent.

I am often out of the office and having an efficient tool that I can quickly text to prospects and to referral partners is invaluable. Technology that frees me from sitting at my desk is great.

US Dollar

LendingPad is a cloud-based mortgage loan origination system (LOS) that helps businesses streamline and manage loan origination processes and improve customer experience. With specific editions for brokers, lenders, banks, credit unions, and institutions, it aims to improve real-time collaboration on tasks reducing the total cost of operations.


Features of LendingPad include inbuilt customer relationship management (CRM) tool, compliance check, document archiving, real-time updates, custom workflows, loan tracking, lead and campaign management and service level agreements. It allows brokers to initiate loan processes from anywhere and add unlimited numbers of users and branches to facilitate the flow and management of leads. Additionally, it lets bankers manage warehousing activities, track loan inventory, perform post-closing audits and handle secondary tasks with investors. The centralized portal provides institutions with a dashboard to monitor omnichannel pipelines and multi-user application processing. 


LendingPad integrates with several third-party applications enabling businesses to facilitate loan processes. Pricing is available via monthly subscription.



LongDescription

HUD Settlement Statements

Document Storage

Automated Decisioning/Underwriting

Financial Analysis

Electronic Signature

Client Database

Third Party Loan Origination

Loan Portfolio Management

Pipeline Management

Flyer Printing

Closing Documents

Lender Search

Loan Processing

Contact Management

Audit Trail

Loan Origination

Lead Management

Email Marketing

Compliance Management

Electronic Applications

Amortization Schedule

Loan Management

Residential Mortgages

Multi-Company

Marketing Automation

Pricing Management

Online Applications

Outsource Processing

Workflow Management

Visual Analytics

Refinance Management

Government Loans

Integrated Vendor Services

Customer Management

Real Time Reporting

For Borrowers

Pre-Qualification

Credit Reporting

Payment Tracking

Multi-Branch

Promissory Notes

Third-Party Integrations

Visual Presentation

Document Management

Search/Filter

Brokers: starting at $50/user/month
Lenders/banks/credit unions: billed per closed loan
Institutions: contact LendingPad for more information on custom pricing plans

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

LendingPad

In Person

Live Online

Webinars

Documentation

Videos

Unlock new levels of efficiency and profitability with nCino’s Mortgage Suite (formerly: SimpleNexus). The cloud-based solution automates application, origination, and closing, delivers modern customer convenience, surfaces data insights, and simplifies incentive compensation management.

Our Mortgage Suite includes:

Mortgage (formerly: SimpleNexus platform): Allows you to capture more leads, simplify the customer journey, enhance stakeholder collaboration, and execute origination and closing processes with improved efficiency.

Incentive Compensation (formerly: CompenSafe): Enhances mortgage compensation workflows, eliminating reliance on chaotic email chains or manual payroll spreadsheets in favor of automated accuracy, transparency, flexibility, and efficiency.

Mortgage Analytics (formerly: Nexus Vision): With intuitive dashboards, instant pipeline and performance data views, loan-level drill-downs, scorecards, and more, this product helps financial institutions deploy a unified data strategy to increase productivity and efficiency.

LendingPad vs nCino’s Mortgage Suite

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