LOANLEDGER software


7 reviews(4.0/5)
7 reviews(4.0/5)

LOANLEDGER is a cloud-based loan servicing solution for enterprises of all sizes. It’s suitable for mortgage firms, financial firms, automobile lending banks, private lenders, governmental agencies, municipalities, venture capitalists, construction agencies and credit unions. Primary features include debt collection, accounting management, construction loan servicing, automatic fund distribution and reporting.

LOANLEDGER allows organizations to manage the loan servicing process from application to payoff. It also manages mortgages and rates, simple interest, commercial and construction loans and credit cards. Other features include audit trails, logs, detailed life-of-loan histories, multiple interest-calculation options, payoff scheduling and automatic tax return submission.

It offers integration with Calyx Software, eDominate, ScanOnce and more. Subscription pricing and perpetual licenses are available. Support is offered via phone, email, live chat and dedicated customer-support advisors.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

7 Reviews of LOANLEDGER

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  • Chris from Dynamic Properties, Ltd.

    December 2017

    Loan Ledger is a great program. Customer Support is outstanding !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and collect data. Saves a lot of time instead of doing a lot of this manually. easy to get annual interest on everyone

    Cons

    I dislike having to re-do everything each year. i have a hard time getting this done. i usually have to have customer support walk me through t each year.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • robinson from Real Estate

    November 2017

    program is fine, but the annual renewals are way too high.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    simple program, accurate reporting,

    Cons

    no escrow reconciliation, confusing steps to correct input mistakes and way too expensive renewals costs

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • sandra from City of San Mateo

    Number of employees: 201-500 employees

    November 2017

    LOANLEDGER review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cost efficient.
    Since I have been using it for 9 years, it is easy for me to navigate.
    Prints satisfactory reports.

    Cons

    customer support

    the fact that it is NOT cloud based and I have to do the annual uploads.

    We recently tried to move it off one server and on to another and we were left with NO customer support to do so. I was not able to access my database for over one week. It is scary,,,,,

    we are actively looking for another company to service our needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from City of Aurora

    July 2017

    Product is just OK. Very good customer service when I call with questions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is not difficult to learn how to use. sssssssssssssssssssssssssssssssssssssssssssssssssss

    Cons

    Payoff statements cannot be customized (to my knowledge). Program sometimes freezes after 1-2 hours of inactivity - have to shut down and log back in. Have never been able to get loans to automatically apply principal and interest payments correctly.

    Review Source: Capterra
  • sandra from City of San Mateo

    Number of employees: 201-500 employees

    July 2017

    easy to use and great customer support from Martie Mullen,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use on a daily basis

    Pros

    simplicity, easy-on-the-eye graphics
    help is just an email away,,,,,
    loan accounting features are intuitive

    Cons

    reports can be a bit clumsy
    error messages are hard to decipher
    no warnings when you get an error, you are just booted off

    Review Source: Capterra
  • Kristi from Furniture Mart USA

    July 2017

    I have had not issues with the software and find it very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and somewhat user friendly. The software is easy to follow and has just the right features I need.

    Cons

    I wish I was able to print more than report at a time to my screen. If I forget to close out of one report and try to print another report I get an error message and get kicked out of the software.

    Review Source: Capterra
  • Chuck from Berins Mortgage Company

    Number of employees: 11-50 employees

    July 2017

    Easy to upload and support staff is fantastic! Conversions and data entry has been very smooth!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Low cost with big results. This program does everything we need to service multiple loan portfolios including a wide range of reports. This keeps our investors up to date each day. There are several "modules" available that can be integrated into the base program that would give even more flexibility however they are functions we don't need. It's great to know however, that if we need them in an expanded capacity we have access to them.

    Pros

    This is the second company I have run and purchased this program for. My reasoning is simple, it is designed for the small to mid size servicer and not a tremendous amount of training required. If you can read you can use this system. Also, it has given us the opportunity to handle several companies at once without a huge cash outlay. My staff have been very successful using virtually all of the functions enveloped within this program!

    Cons

    The system is virtually identical to what I purchased 25 years ago and could use some updating in its' appearance. That said, it functions just fine!

    Review Source: Capterra
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