The Nortridge Loan System vs The Mortgage Office

RATING:

4.26

(80)

The Nortridge Loan System has 80 reviews and a rating of 4.26 / 5 stars vs The Mortgage Office which has 244 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.26 / 5 (80)
4.84 / 5 (244)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
November 4, 2022
January 11, 2023
Pros/Cons
  • Pros

  • It does the core functions flawlessly. We still are waiting for better API integrations but they have come a long way.
  • It is very customizable and you can pretty much do anything you need to do. Some more complicated than others depending on the requirements on your business.
  • Cons

  • Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.
  • It needs to be more GUI driven. I guess maybe because we have not used it a lot, we are still learning but it seems hard to know where everything is without learning it first.
  • Pros

  • I have been using this software for 10+ years and I love it. This software makes servicing easy.
  • We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
  • Cons

  • For odd loans/transactions it may be customized but the cost can be high.
  • Lack of convenience of compiling loan documents to be emailed directly to notaries.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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