The Loan Office vs The Mortgage Office

The Loan Office has 41 reviews and a rating of 4.8 / 5 vs The Mortgage Office which has 218 reviews and a rating of 4.82 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (41)

4.82 / 5 (218)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 10, 2020

October 7, 2021

Pros/Cons

  • Pros

  • The software is very easy and simple to use. It doesn't matter if you are a new user or a long time user the training to use the program is very minimal. The reports are easy to find and prepare.

  • Learning curve was reasonable and it supports what I need done.

  • Cons

  • There is not really anything I don't like. It serves our needs.

  • The help sections could be a bit more specific (for us newbies)

  • Pros

  • It's a powerful product that I love using every day. Very, very happy.

  • The learning curve was easy and its very user friendly

  • Cons

  • Tech support is wonderful but trying to find solutions to your questions on your own can be very difficult. The help functions are not thorough

  • It's expensive, initial costs and monthly fees but it does so much of what we need. The only feature I have trouble with is the customized reports.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos