All LOCALBOSS Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Antonio

Verified reviewer

Internet, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Very good tool

PROS

Easy to use and very good results. Very easy to improve your score

CONS

Nothing I found it very easy to use and get very good inputs

Vendor Response

Thank you Antonio!

Replied April 2023

Oluwatobiloba

Financial Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

LOCALBOSS: The best analytics tool

A lot of problems have been solved with LOCALBOSS when it comes to review management and analytics. It made it so easy and convenient.

PROS

LOCALBOSS has really helped me in effectively managing my reviews and business website analytics. I love the fact that myself and my team is making effort that my business gain more ground and LOCALBOSS is 100% doing it's good job by improving my business review and managing analytics. It's very affordable, infact it has free trial for 30 days. It's the best tool for review and analytics.

CONS

LOCALBOSS needs more publicity, it needs to reach wider audience. I do not have any problem using the software.

Vendor Response

Dear Oluwatobiloba, thank you so much for your kind review! We agree that we need to reach more people. Cheers

Replied April 2023

bonnie

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2023

great software, excellent features

reccomend there company, support was attentive

PROS

they did an excellent job with there security and features that they offer, i was impressed but havent had the time to explore everything they have to offer

CONS

i think there setup was a little plain visually but the software itself lacked a variety of integrating platforms but apart from that it was fine.

Vendor Response

Thank you for your feed back Bonnie, we just launched the new version v3, with many improvements. I hope that you updated it and keep growing your Google star ratings with localboss!

Replied February 2023

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great application to track my reviews

PROS

I think it's a fantastic way to check the reviews I have and also to answer them, there are a lot of helpers like templates or AI helper in answers so now answering reviews is easy and fast! And we are growing the rating. Also, it's so cool to know my real rate to have more context.

CONS

I really like everything, and maybe what they need to change is some graphics because they are difficult to read, but the functionalities are all really cool.

Armand

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Better reviews, more customers

Great experience. I use it for several locations and check daily to manage my reviews.

PROS

It's really easy. Much easier than logging into Google and trying to figure out what's going on. Also instant replies and social network posting. We run adventure parks and good, detailed reviews are essential. Take a look at our Google ratings, Jungle-Trek in Tarragona, Spain, and you'll see what I mean.

CONS

Details. Like if you go up from 4.6 to 4.7 and you're at risk of going down again, it keeps reminding you of that risk even though you just got up there.

Vendor Response

Thank you for your review and feedback Armand. We'll be launching the new version soon that will fix some of the issues mentioned. Stay tuned!

Replied February 2023

Oluwatobiloba

Business Supplies and Equipment, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Analytics is made easy with LOCALBOSS

So far, i have enjoyed my experience using LOCALBOSS software. It really helpful.

PROS

LOCALBOSS helps to manage my business reviews,analytics and in managing my business in terms of stepping up my business game in my location. I check day in day out and LOCALBOSS has been up to the task. It's a very affordable software and it is easy to use.

CONS

I have not encounter any problem using LOCALBOSS software

Vendor Response

Thank you!

Replied June 2023

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

My Google Business Companion

It's been great so far. The app has a lot of potential and I'm looking forward to seeing how this helps me with my business.

PROS

Clear features to help us see at a glance how we're doing and how are reviews are trending over time.

CONS

It would be cool to see a map of our restaurant, and a competitor analysis within 1km around us to see who we're up against and how are the others trending against us.

Vendor Response

Thank you!

Replied April 2023

Alex

Automotive, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Localboss has transformed our offline presence

PROS

One can rapidly see the positive impact

CONS

Everything is working well so far and are seeing updates with more and more features

Vendor Response

Thank you Alex. We hope that you keep improving your Google Review Ratings with LOCALBOSS for a long time

Replied January 2023

Jana

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

The best app for growing Google Maps presence and business discoverability

PROS

I have been using LOCALBOSS for a while and I have been very happy with easy to use interface and analytics features that help me understand how my business is tracking. Thanks to LOCALBOSS I have improved my Google Maps rating, and I can easily manage any new reviews which saves me a lot of time.

CONS

Nothing comes to mind, I like all features

Vendor Response

Thank you Jana!

Replied April 2023

Dámaso

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Essential app to improve your reviews and track your competitors

PROS

an easy to use app, with a very clean and simple interface, and that encourages you to improve your reviews on google my business and keep an eye on your competitors

CONS

maybe integration with other apps or softwares

Vendor Response

Thank you Dámaso!

Replied April 2023

Jesus

Insurance, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

It's a must for your local business

It's easy, quick and safe. So I'm happy to have found this app. It's one of my TOP5 apps.

PROS

Helps you manage your reviews and improves your business rating on Google Business

CONS

No cons at the moment. Even the price is right.

Vendor Response

Thank you Jesus!

Replied April 2023

Pedro

Food & Beverages, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Extreme useful tool

Before finding this app, I spent hours trying to build an Excel spreadsheet that would show me how far I was from my goal (a task I failed). For that price, the delivery of this app to give this app is ABSURD. It costs every penny (which isn't a lot, just a few CENTS a month at the time of this review). Imagine how many customers will choose your business because of that small difference of 0.1 compared to others. Knowing the exact amount of reviews missing for the next level is extremely rewarding and motivating.

PROS

It's cheap and straight to the point. The integration with the Google My Business works very well.

CONS

Actually I didn't see any cons from this app, exept for a minor bug in rounding the review score, but it's probaly fixed.

Vendor Response

❤️ Pedro we can't be happier after reading your review, and we can't wait until you see the new version, you are going to love it :) Muito obrigado!

Replied February 2023

Arun

Pharmaceuticals, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2023

LocalBoss

It’s a great application to track your completion and your progress.

PROS

Clean ui easy to use and has left a very positive impact on our organisation.

CONS

It can improve their customer support a little bit.

Vendor Response

Thanks Arun!

Replied April 2023

Eduard

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best local seo app

The app and the information avialable around it are very useful.

PROS

Makes local seo tracking very easy, as it provides all the info you need in order to improve your rankings

CONS

It serves its purpose, so I´m happy and not missing anything by now.

Vendor Response

Thank you Eduard!

Replied February 2023

User Profile

Rodrigo

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Incredible reports and funny gamification

Smooth experience and usability

PROS

I can show my customers how many reviews they need to increase the public rating.

CONS

I really like the app. I still haven’t found any failure.

User Profile

Marc

Verified reviewer

Media Production, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

If you're in Google maps, you need this tool

PROS

it's very easy to use and gives you a ton of metrics that I have never ever understood before.

CONS

I feel that the software is quite right, overall.

Vendor Response

Thank you Marc!

Replied February 2023

Jorge

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

If you work Local SEO it is necessary

Very good experience. It is a good tool that will surely evolve over time.

PROS

Very easy to use to control and manage reviews and, above all, to provide data to increase metrics.

CONS

Perhaps improve some aspects related to automation

Reason for choosing LOCALBOSS

usability and price

Vendor Response

Thank you for recommending us Jorge!

Replied April 2023

Davide

Banking, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Easiest Review Manager in the Market

100% recommended.

PROS

It allows you to understand the work done and how many additional reviews I need to move to the next level.

CONS

I would like to categorize and order my reviews by rating.

Vendor Response

Thank you Davide! We'll try to implement your suggestions soon

Replied April 2023

Isabel

Internet, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Must have app to track and improve your Reviews

PROS

Really easy to use. I have seen great improvements so far in my Google Maps ratings and have found easy to track and manage my reviews.

CONS

I haven't found issues with it so far that I can mention. They have great features.

Vendor Response

Gracias Isabel!

Replied April 2023

Carlos

Leisure, Travel & Tourism, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

My favorite tool to manage GMB

I have been using LocalBoss for a few months already and I don't think there is an easier way to keep track and manage your reviews.

PROS

The most convenient way to keep track of our reviews and to monitor our satisfaction levels.

CONS

I would like an option to export the dashboards.

Vendor Response

Thank you Carlos, we are delighted that LOCALBOSS is helping your business to improve its google star ratings

Replied January 2023

César

Real Estate, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Good App. Good for monitoring and develop your business

My overall opinion is positive

PROS

Easy and fast, thats what i want at the first point.

CONS

Is a bit rudimentary but is easy to use. I think it can improve a bit.

Vendor Response

Hi Cesar, thanks for recommending us. And you are totally right, it can improve and really soon we'll be launching our newest update that includes a lot of new features. Thanks for using LOCALBOSS!

Replied January 2023

Ainhoa

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Útil para recoger reseñas de mis pacientes

PROS

Mejora el proceso de recolección de reviews de mis pacientes.

CONS

Nada a destacar, todo me parece correcto

Vendor Response

Thank you so much Ainhoa!

Replied April 2023

Hugo

Management Consulting, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Excellent tool, with amazing functionalities

Increase the results of our local customers by 400% improvement every month

PROS

Easy to use, simple, and focus on results!!

CONS

We would like to integrate with other tools, I hope will be soon.

Vendor Response

Thank you Hugo, specially for sharing some specific results

Replied January 2023

Anonymous

201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great app to monitor Google Business Reviews

PROS

Easy to see if you are in a good or bad trend of reviews

CONS

Would like to have tips to improve ratings

Vendor Response

Thank you very much for your honest feedback and know that we'll be including tips to improve ratings very soon!

Replied February 2023

User Profile

Jaume

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Easy way to increase and manage my business' reviews

PROS

Easy to set-up, very clear to see your evolution, and easy to respond to reviews.

CONS

I hope in the future they will add other review sites.

Vendor Response

Thank you Jaume!

Replied January 2023

Showing 1 - 25 of 27 Reviews