Prolo Store Locator

RATING:

4.4

(28)

About Prolo Store Locator

Prolo Store Locator is a cloud-based software that helps retailers add store location functionality to their websites. With Prolo Store Locator, adding a store locator to the website is as simple as embedding a single line of code. Users can completely customize their store locator with the App Studio, from choosing what type of markers will appear on the map and ensuring they update instantly when a customer visits, to setting hours and changing descriptions.

Prolo Store Locator Pricing

Pricing plans include: Small (500 locations) – $20 per month Medium (1000 locations) – $40 per month Large (5000 locations) – $80 per month All plans support unlimited locations and include a 15-day trial.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Looks great on all screens!
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Prolo Store Locator Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Prolo Store Locator

1 - 5 of 28 Reviews

User Profile

Michael

Verified reviewer

Food Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

The best store locator for the money

Nothing but good things

PROS

Extremely easy to setup, add data and use. By far the best value for the money. Basic service for smaller companies that cannot afford more advanced store locators. We have never had a problem and neither have our customers

CONS

No cons but one improvement, which i am not sure is possible, is if the software can recongize that if on an uploaded file (excel, cvs) that if there are only 4 digits for the zip code then it will automatically enter the 1st digit at 0 as sometimes spreadsheets will not have the zero by default

Vendor Response

Thank-you for your response and we value your feedback.

Replied December 2018

Tamir

Medical Devices, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

Easy to use and easy to manage

PROS

Easy to use and easy to manage and add dealers. show distance to target. working fast and without any bags.

CONS

Can not control the perimeter of the search. It set for 50 mile, I would like to be able to change it to 25, 100 or 200 miles.

Vendor Response

Thank-you for your response. With our newest update locations are no longer limited by radius. We have updated this functionality so that your customers will always be able to see locations even if they are far away.

Replied December 2018

Michael

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2019

Locations are way off

I've contacted customer support with screenshots of the Prolo map vs. Google map (Google is accurate) and I've had no response other than the canned "we'll get back to you shortly".

PROS

It was easy to set up. I use a drag n drop website builder (WebEasy) and while doing the review within the WebEasy, the Prolo result was, visually, all messed up but when I FTP uploaded the files to my host, it displayed fine within my browser. Uploading addresses into Prolo was easy, no problems there.

CONS

The locations are way off compared to where they physically are. I'm on Vancouver Island, BC and the customers I've checked locally, are no-where near where the Prolo map shows them. Maybe it's different in the US but I can't use this.

Reason for choosing Prolo Store Locator

Price. I'm using the trial version but I started with Prolo because of price.

Vendor Response

Hi, I believe you are mistaken. We don't support FTP so perhaps you have us confused with another application. I personally respond to every support request and I'm don't think you reached out. We have excellent support for Canadian addresses. I myself am Canadian and made sure of it. Regards, Kenton

Replied August 2020

User Profile

Melissa

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Prolo is awesome!

PROS

It's so easy to add locations and it's so easy for our consumers to search their location and find our product!

CONS

I see no cons about Prolo especially given the low cost.

Rex

Alternative Medicine, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Since new features added its easier to update. Support has been very supportive.

Easy implementation for our web page. Actually works with 10 digit zip codes and Canadian postal codes.

PROS

It was super easy for our web developer to add this store locater to out web page. Our customers and our customer service people like it. The recently added feature to remove the entire list and replace has mad it much easier to update.

CONS

At first it was amost impossible to replace the entire listing of stores. It is probably more of a factor for our product since it is in over two thousand stores.