--- title: "Alert Logic MDR Software Reviews, Demo & Pricing - 2026" description: "Review of Alert Logic MDR Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/log-management/alert-logic-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cybersecurity Software](https://www.softwareadvice.com/cybersecurity/) / Alert Logic MDR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/log-management/alert-logic-profile/reviews/)[Alternatives](https://www.softwareadvice.com/log-management/alert-logic-profile/alternatives/) # Alert Logic MDR Review From $550/month 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Alert Logic MDR 4.5 [(14)](https://www.softwareadvice.com/log-management/alert-logic-profile/reviews/) Pricing Starting at $550.00 per feature per month Top Alternatives ### About Alert Logic MDR Alert Logic Log Manager is a cloud-based log management solution. The solution provides security as a service for various environments including Amazon Web Services, Microsoft Azure, Google Cloud Platform and hybrid environment. Alert Logic Log Manager is an automated solution that collects, aggregates and searches log data from web applications, servers and network assets. Key features include threat detection, forensics data management, compliance management, log monitoring, log analysis, log reports, log reviews and security alerts. Alert Logic Log Manager automatically deploys collectors in the cloud and hybrid infrastructure. Along with it, the solution integrates log data from various sources such as applications, workloads and network assets. It tracks user activities and suspicious behaviors across all the environments. In case of any threats, system analysts analyze the threats and alert users with the help of daily and monthly reports. Alert Logic provides its services on a monthly subscription basis and provides support via phone, email, knowledge base, training and community forums. ## Alert Logic MDR User Interface ## Popular Alert Logic MDR Alternatives Main Product Alert Logic MDR 4.5 [(14)](https://www.softwareadvice.com/log-management/alert-logic-profile/reviews/) Ratings Breakdown - 3.64Ease of use - 4.17Value for money - 4.08Customer support - 4.21Functionality Pricing Starting at $550.00 per month Alternative Product [ManageEngine Firewall Analyzer](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/) 4.5 [(246)](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.60Value for money - 4.65Customer support - 4.59Functionality Pricing Starting at $395.00 one time Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(381)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [ManageEngine Log360](https://www.softwareadvice.com/compliance/manageengine-log360-profile/) 4.7 [(26)](https://www.softwareadvice.com/compliance/manageengine-log360-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.92Value for money - 4.69Customer support - 4.73Functionality Pricing Available upon request Alternative Product [vRx](https://www.softwareadvice.com/product/185131-vRx/) 4.9 [(22)](https://www.softwareadvice.com/product/185131-vRx/reviews/) Ratings Breakdown - 4.82Ease of use - 4.95Value for money - 4.91Customer support - 4.77Functionality Pricing Starting at $499.00 per month Alternative Product [Invicti](https://www.softwareadvice.com/network-security/invicti-profile/) 4.7 [(26)](https://www.softwareadvice.com/network-security/invicti-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.16Value for money - 4.54Customer support - 4.38Functionality Pricing Available upon request ## Alert Logic MDR Pricing and Plans Starting price: $550.00 per month Free Trial Free Version Basic $550.00 per feature, per month No plan information available ## Alert Logic MDR Features - Popular features found in Cybersecurity Activity Dashboard Alerts/Notifications Anti Virus Data Security Endpoint Management Firewalls Real-Time Monitoring Risk Analysis Vulnerability Scanning Whitelisting/Blacklisting - More features of Alert Logic MDR Activity Monitoring Activity Tracking AI/Machine Learning Analytics Anomaly Detection API Archiving & Retention Asset Discovery Behavioral Analytics Behavior Tracking Compliance Management Compliance Tracking Dashboard Data Visualization Endpoint Protection Event Logs File Integrity Monitoring HIPAA Compliant Incident Management Intrusion Detection System IOC Verification Issue Tracking Log Analysis Log Collection Log Management Monitoring Pattern Detection and Recognition PCI Compliance Prioritization Real-Time Data Real-Time Reporting Remediation Management Reporting/Analytics Reporting & Statistics Risk Assessment Risk Management Server Logs Status Tracking Third-Party Integrations Threat Intelligence Threat Response Threshold Alerts Visual Analytics Vulnerability Assessment Vulnerability Management Vulnerability Protection ## Alert Logic MDR Integrations Microsoft 365 Integration rated undefined from -1 review MySQL Integration rated undefined from -1 review Google Cloud Integration rated undefined from -1 review Docker Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Idira Privileged Access Management Integration rated undefined from -1 review See all 50 integrations ## Alert Logic MDR User Reviews ## Alert Logic MDR customer ratings - Overall rating: 4.5/5 - Total reviews: 14 ### Rating distribution - 5 stars: 7 reviews (50%) - 4 stars: 7 reviews (50%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 4.2/5 - Customer support: 4.1/5 - Functionality: 4.2/5 --- ### AlertLogic is one of the best cloud security solution in the market - Overall rating: 4/5 - Reviewer: Jamal E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The good thing in the software is it gives the full cloud security protection you need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The good thing in AlertLogic is it gives you a simple interface and easy to use with very good features such as : Vulnerability scanning, ASV Scans, Log Management, and Threat Management where you can see the the threats that your organization faces as well as review your systems logs of your environment, AlertLogic acts as well as and IDS/IPS for your web servers that faces the public and prevents you from the attacks. #### Cons 1- The Log management is little bit slow when it comes to review the logs,. 2- In Threat management when you review the threat you can't export the details instead you can only export the headlines of threats. --- ### A Deep, Capable Log/Threat Tool That is Bogged Down by a Clunky Interface and Complicated Config. - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It definitely does what is supposed to do - capture and provide traffic and threats/intrusions as they occur. Any risk that I've had to deal with in the past couple of years has been caught by Alert Logic, not the other secondary tools I have in place as an additional means of security. The agent that we have to deploy in our AWS environment to capture all of our traffic on our AWS instances is small and unobtrusive. The reporting functionality is great - there is the automated report capability, and we can fine-tune the reports to have only certain information go to certain people - much better than having our security team dig through countless pages of data that certain people don't care about. #### Cons The UI is generally a mess. It is difficult to find what you need at times, and after 2+ years of using the tool, I still find myself lost very frequently. There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool. Instead, passwords expire very very quickly, so I feel like I'm changing my password more often for Alert Logic than any other tool that I use. It has crossed the line of secure, and become a pain. The instances that I've had to deal with support have not been all that great - some engineers are way more skilled and experienced than others, as I've wasted hours with some engineers to solve an issue that another engineer was able to solve in minutes. The documentation that I've seen is often outdated - I'd like to see that frequently updated, especially with such a clunky UI. --- ### Alert Logic MDR Review - Overall rating: 4/5 - Reviewer: Clay K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been just okay. The product itself is good, but I think there are better programs available for the price we pay. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Once Alert Logic is set up and in production, there is a nice sense of security. It has caught many threats and we are very pleased with the product. #### Cons Dealing with the technical support team has been challenging at times. On several occasions, we had an open ticket and couldn't get an update for days. I understand an issue that takes days to fix, but when we ask for an update we expect a prompt response at the very least. --- ### Hacking BLOCKED! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds. #### Cons At this point I do not have any cons that I can speak of. --- ### Overall a good product, but still lacking in some areas - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The reason we chose Alert Logic over other vendors was for the managed services offering. This has been good for us most of the time, but with some challenges. The UI was well explained upon installation and was laid out in a logical fashion. #### Cons The UI has changed since we deployed this solution, and with no warning. It lacks the intuitive function that you would expect in a product at an enterprise level. This has been the biggest hurdle for us. --- ### Alert Logic ahead of the curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience is good. We set it up fairly easily, and it works. It's also cost effective for what it delivers on a daily basis. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We like that there is multiple levels of support built into Alert Logic. Not only do we get threat monitoring, but we also get an analysis including threat risk index, remediation, and email and phone support. #### Cons The UI is not very well made and at times makes things very difficult to use and assess potential issues. --- ### Great for our needs - Overall rating: 4/5 - Reviewer: Brian W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really gives us peace of mind knowing that we have another layer of security. Helped us meet our audit requirement for log correlation and SIEM. Since this is a hosted solution we were able to free up our internal resources. We are contacted very quickly with any issues and the customization that can be done is also great. Support is knowledgeable and vast. #### Cons Log review is hard to understand unless you know much about the software or have a lot of time to dedicate to it. Normally I just open a ticket to have support do the legwork for me as I am not versed / do not have the time do work on it. I do wish that assistance with customization was something that was done during implementation / random reachouts from support or little how-to's once a month for custom reports or alerts that would be beneficial or help increase security posture would be great. --- ### Alertlogic in AWS - Overall rating: 4/5 - Reviewer: Stuart K. - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used Alertlogic, especially the threat manager for a good few years now and have confidence that the service is providing us with a high level of security and protection. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The personal in depth investigations performed by real people on all incidents. The alerts received give all the information required up front leading to quick decisions on any impact. #### Cons Feel the dashboard is a little hard to get around sometimes to find what you are looking for. It has improved with recent updates but still could do with being more intuitive. --- ### A great tool for security professionals - Overall rating: 5/5 - Reviewer: Joshua F. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a small shop with only six team members, and we need to support a rapidly growing environment of over 250 VMs in Azure. ALertLogic has enabled us to meet PCI requirements for auditing and log review without dedicating multiple staff members to doing nothing but log review and other security related tasks. It's a godsend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of onboarding, customer service, and the ability to leverage their resources for reviewing a large amount of data and logs. #### Cons The UI, especially the search function, is rather clunky. --- ### Alert Logic has been great for monitoring vulnerabilities within our network. - Overall rating: 5/5 - Reviewer: Kalee B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Alert Logic has made it easier to view and manage new vulnerabilities as they arise. #### Cons I do wish the layout of the website was more user friendly but it is manageable. --- Showing 1 - 10 of 14 Reviews [See All Reviews](https://www.softwareadvice.com/log-management/alert-logic-profile/reviews/) ## See what companies are saying about Software Advice