# Netsurion Software Reviews, Demo & Pricing - 2026 > Review of Netsurion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/log-management/eventtracker-profile --- [Home](https://www.softwareadvice.com/) / [Cybersecurity Software](https://www.softwareadvice.com/cybersecurity/) / Netsurion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Netsurion 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Netsurion 3.6 [(23)](https://www.softwareadvice.com/log-management/eventtracker-profile/#reviews) Pricing Starting at $30,000.00 per year Top Alternatives ### About Netsurion Netsurion Managed Threat Protection provides the necessary synergy between people, process, and technology to truly deliver world-class cybersecurity today. What does this mean to you and your business? To be covered today, you have to prevent, detect, and respond to active threats and even predict future attacks before they happen. Yet even more than ever, your business relies on digital and remote capabilities. You need to run fast and lean but cannot afford to risk gaps in cybersecurity. ## Netsurion User Interface ## Popular Netsurion Alternatives Main Product Netsurion 3.6 [(23)](https://www.softwareadvice.com/log-management/eventtracker-profile/#reviews) Ratings Breakdown - 3.09Ease of use - 3.68Value for money - 3.95Customer support - 3.83Functionality Pricing Starting at $30000.00 per year Alternative Product [JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) 4.6 [(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.45Value for money - 4.46Customer support - 4.42Functionality Pricing Starting at $3.00 per month Alternative Product [ManageEngine Firewall Analyzer](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/) 4.5 [(243)](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.60Value for money - 4.66Customer support - 4.59Functionality Pricing Starting at $395.00 one time Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(262)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.26Value for money - 4.25Customer support - 4.52Functionality Pricing Available upon request Alternative Product [ConnectWise SIEM](https://www.softwareadvice.com/encryption/perch-security-profile/) 4.5 [(53)](https://www.softwareadvice.com/encryption/perch-security-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.42Value for money - 4.71Customer support - 4.42Functionality Pricing Available upon request Alternative Product [Cynet 360](https://www.softwareadvice.com/security/cynet-360-profile/) 4.8 [(5)](https://www.softwareadvice.com/security/cynet-360-profile/#reviews) Ratings Breakdown - 4.80Ease of use - 4.40Value for money - 4.60Customer support - 5.0Functionality Pricing Available upon request ## Netsurion Pricing and Plans Starting price: $30,000.00 per year Free Trial Free Version Basic $30,000.00 per year No plan information available ## Netsurion Features - Popular features found in Cybersecurity Activity Dashboard Alerts/Notifications Anti Virus Data Security Endpoint Management Firewalls Real-Time Monitoring Risk Analysis Vulnerability Scanning Whitelisting/Blacklisting - More features of Netsurion Access Controls/Permissions Activity Monitoring Activity Tracking Alerts/Escalation Anomaly/Malware Detection Application Security Audit Trail Behavioral Analytics Compliance Management Compliance Tracking Continuous Monitoring Customizable Reports Data Visualization Device Management Email Alerts Encryption Endpoint Protection Event Analysis Event Logs File Integrity Monitoring HIPAA Compliant Incident Management Intrusion Detection System Log Management Monitoring Network Monitoring Patch Management PCI Compliance Policy Management Prioritization Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Remediation Management Reporting/Analytics Reporting & Statistics Risk Alerts Root Cause Analysis Search/Filter Secure Data Storage Security Auditing Server Monitoring Threat Intelligence Threat Response Two-Factor Authentication Visual Analytics VPN Vulnerability Management Web Threat Management Workflow Management ## Netsurion User Reviews Overall Rating 3.6 Ratings Breakdown 5 30% 4 35% 3 13% 2 9% 1 13% Secondary Ratings Ease of Use 3.1 Value for money 3.7 Customer support 4.0 Functionality 3.8 Have you used Netsurion and would like to share your experience with others? Fred B. Verified reviewer 51-200 employees Used weekly for less than 12 months Review source Reviewed March 2018 The best managed SEIM out there 5 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: We use the managed version of Event Tracker for several clients. A central portal has all of the info we need for compliance and security of our client's business. Cons: Setup can be a bit of a challenge as an agent has to be deployed at every endpoint. Syslogs also need to setup to be collected which needs to be done on each device. Vendor Response Hi Fred, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and kind words. Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel if you like. Thanks for being part of the EventTracker family. Replied March 2018 Read More SM Scott M. Verified reviewer Insurance 51-200 employees Used daily for more than 2 years Review source Reviewed September 2018 EventTracker is a great asset in our security toolbox... 5 Endpoint security and an awareness what is going on with users' machine is key. -We can see what new Windows processes are running (good or unwanted), connections to risky IP addresses. -Preventative alerts for low disk space on servers has prevented unwanted down-time. -DHCP alerts when new machines attempt to plug into our network -File Integrity Monitoring for PCI compliance -Audit support during PCI on-site assessments -Insightful dashboards for NOC TV/monitoring Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integrations from 3rd party systems helps show us the full picture of our security footprint, on-prem to Office 365. Support is very responsive to developing new integrations, if necessary. Cons: None come to mind. Most anything we've had an issue with has been corrected in a timely manner. Vendor Response Hi Scott, Thank you for taking the time to review EventTracker SIEM. Your feedback is very important to us. We look forward to continuing delivering security and compliance value to NCMIC Group. Replied October 2018 Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed January 2021 Left a lot to be desired 1 Terrible - would not use them again. They have their own security vulnerabilities we discovered in our own research (such as not encrypting users passwords in Eventtracker database, fixed in newer versions after our recommendation) Ratings Breakdown 1 Ease of use 3 Value for money 1 Customer support 1 Functionality Pros: The ease of set up and the ability to pick and chose what devices you could monitor vs all in was a highlight Cons: I did not like the tacked on SOC, it left a lot to be desired and when searching for other products comparable, Netsurion definitely was left in the rear view Vendor Response Thank you for taking the time to write a review, as we take reviews very seriously. The vulnerability referenced occurred back in 2018, was immediately remediated and there has never been a recurrence. While the vulnerability referenced was clearly an issue for you in 2018, your organization has remained a customer for the past several years without incident, so you have been comfortable with our remedy. We understand that your MSP platform organization has chosen to invest in a competing solution and become a competitor, which may explain this review two years after the fact. In relation to the "con" you listed as our SOC, your service was for our EventTracker Essentials solution through your partnership with an MSP platform organization, which also provided your SOC services. You did not interact with or use our EventTracker SOC. This understanding is apparent because you properly noted that you did not use our SOC in another review posted on this site the same day. Replied February 2021 Read More JB John B. Higher Education 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2017 We have had a great experience with EventTracker. We could not manage our Risks without them. 5 Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish. Cons: Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours. Vendor Response John, Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM. Replied December 2017 Read More MP Mike P. Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Review source Reviewed July 2017 Good product but difficult to set up 4 Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices. Cons: It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning. Vendor Response Mike, Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/ We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM. Replied December 2017 Read More RP Rob P. Verified reviewer Computer Networking 51-200 employees Used daily for less than 12 months Review source Reviewed March 2021 EventTracker good for small MSPs with 2-5 employees 3 It's hard to get a SOC engineer who knows security. They are more of a support. you can't reach SOC directly and get assistance. It might be that they are overseas. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 2 Functionality Pros: It adds more resources to the CPU. The agents failing to send an alert to our support . Cons: It's not a true multi-tenant and can't be white-labeled. The price is attractive at first but then it adds up. We failed compliance and audit because their log storage can't retrieve log files. Reasons for choosing Netsurion EventTracker had a very good sales team to sell the product but the service delivery and support was very inadequate. Reasons for switching to Netsurion Stratozen is basically a fortisiem product by Fortinet. Not of a lot of value in their service offering. Arcticwolf sells to our customers directly and we are not happy with blackstratus. Vendor Response Thanks for your review, Rob. Netsurion takes feedback seriously and is always seeking ways to improve our managed security solutions. We will certainly make sure these issues have been addressed. Our Managed Threat Protection solution has two versions, one is tailored to fit most MSPs' and SMBs' needs and budget, while the other is an enterprise-level co-managed solution that delivers more robust features and flexible services that may directly address any shortcomings you experienced. Granted, some security practitioners prefer a software-only solution for which we may not be the ideal fit. If it's not too late to earn your trust back, please reach out to our team via our contact form on Netsurion.com, so we can better understand your experience and see if we can be of service. Replied July 2021 Read More DL David L. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed January 2021 Product designed to run internally, badly adapted for the cloud 1 We had not a very good experience at all and are in process of moving our last customers and servers off it to different products. Support was not very great when we engaged them and when we discovered some serious security flaws (like being able to see other customers data and usernames/passwords) promises were made about fixes and responsible disclosures that were not kept. Ratings Breakdown 1 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: It does the job of logging events from your windows servers and syslog decently Cons: It is difficult to search and generate reports. Adding extra alerts is difficult or not possible. The cloud version of the software has lots of security holes as it is just the local software that was quickly adapted for multi-tenancy Vendor Response Feedback from our customers and partners has been central to the continual evolution of our platform and service. We take every review very seriously. To be fair, there are a couple critical issues to address in your review. First, the security vulnerability mentioned was certainly of utmost importance. It occurred in 2018 and was fixed immediately and has never recurred, and has been third-party tested at least yearly. Second, you must be transparent that you were working with a very limited, white-labeled version of our solution configured for and delivered by your MSP platform provider. The SOC experience mentioned was not our SOC. Third, let's note that your MSP platform provider has recently invested in a competing solution that you are moving to. We have hundreds of MSPs working directly, and successfully, with us to receive our full capabilities of end-to-end threat prediction, prevention, detection, and response. We wish you the best in the future. Replied February 2021 Read More SV Shan V. Used daily for more than 2 years Review source Reviewed January 2018 CTO 5 reporting, alerts, log archiving Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Real time alerts for network activity such as failed logons, Administrator changes, software install/uninstalls, etc.. Reporting that satisfies regulator requirements (FFIEC and GLBA) plus comprehensive log search. Cons: The user dashboard for v8 is a bit clunky and search can be difficult to use and slow. However I have seen the new v9 interface and the redesign seems to have addressed these issues and the search speed. Vendor Response Hi Shan, Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. We're so glad you have been able to see v9 in action and are pleased with it! Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family. Replied February 2018 Read More PS Paul S. Used daily for more than 2 years Review source Reviewed July 2017 Simple Easy to use and deploy 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The ability to gather all the logs from windows computers in real time. Ability to filter events at the sending server side so extra events are not using network bandwidth Very easy to see and use GUI. Ability to alert on events and recieve notifications Very robust and stable platform. Cons: Upgrading agents can be a little troublesome but that is because we don't use a decent software distribution platform. Vendor Response Paul, Thank you for taking the time to review our platform! As always, please contact us for any assistance or questions about what's next in the solutions roadmap. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM. Replied December 2017 Read More TT Tim T. Insurance 51-200 employees Used other for more than 2 years Review source Reviewed October 2017 We like their managed event analysis and reporting, which helps with PCI requirements 4 We need it to meet business requirements. Consequently it is important to us that it does what it is supposed to do. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Support people are easy to work with and have been good at customizing to our needs. We rely on them to create reports and alerts for us. We have monthly reviews to go over what has been happening in the past month. These are good, to follow up on questions and make changes. Balaji and company are great to work with and responsive to our needs. Cons: I don't use the software much my self but do use the generated reports. With most support being based in India, it can sometimes takes almost a full day to get questions answered if we ask them in the afternoon, our time (CST). That said, their support people are good and easy to work with. Our weekly vulnerability scan reports are not really configured in a way to make them very useful. They show vulnerabilities, but it is hard to get information on the machines affected. Vendor Response Thanks Tim for your feedback. I will have our Product and Support teams reach out to see if your reports can be better customized for your business needs. Replied October 2017 Read More Showing 1 - 10 of 23 Reviews Load More Reviews ## See what companies are saying about Software Advice