Best tool I've ever used for logging. It just makes sense!

Pros

We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends. I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack.

Cons

You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

Title for my review? Huh?

We make software robots/chatbots. We don't store conversation transcripts inside of our primary database because we don't want to store those transcripts forever nor add the load to our primary database and app. So we use LogDNA to store all of those transcripts and when errors occur we can pull them up via LogDNA and debug what happened.

Pros

The interface is quite nice. It is also priced well for high volume. Lastly, it integrates well with other platforms, in particular the Heroku setup is really nice.

Cons

* The indexing lag lately has been a bit high. Sometimes we get alerted to errors in Slack from our apps and it takes a few minutes before we can read the logs to see what happened. * The search is a little finicky. It'd be great if we could toggle between full text searching and searching using special characters so we didn't have to escape special characters all the time. * It's awesome that LogDNA serves as a single store for all app logs. However the UI for selecting which apps to display and switching between them feels clunky.

We loved how easy it was to get started, but we hit some pain points as we used it more heavily.

We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP. Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

Pros

- The Kubernetes integration was fantastic, it was easy to get set up - The pricing was very reasonable

Cons

- We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate. - We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.

Best product for logging in market

I would recommend logdna to everyone. It's pricing, feature parity and support are best.

Pros

We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging. It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging. The support channel is very active. I have got the solution to all my problems quickly. The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.

Cons

We can't set per service based logging limit. There are not many colour options for different logs.

LogDNA is a must have for any tech company

LogDNA has been helping us managing logs since early days (when our company was just 5 people). It helps us pro-actively identify bugs/crashes before our customers even had a chance to log support ticket.

Pros

- LogDNA is very easy to integrate - takes 5min to setup - LogDNA saves disk space - you dont need to store logs in your server anymore - LogDNA views makes it easy to organize logs based on environment, service, filter, etc - LogDNA alerts enable us to pro-actively identify bugs/crashes before our customers even had a chance to log support ticket - LogDNA makes it easier to expose logs to everyone in the team without having to give them access to the production servers

Cons

There is nothing i like least about this product. Maybe the fact that it gets more expensive as your system and users grows, but thats fair and expected