LogDNA software

A great product with a great team

Pros

I like the fact that is super easy to use, easy to apply filters and configure. Better yet, I like the fact that the development team will listen to us customers in regards new features or specific troubles.

Cons

The box for entering the filter queries could be slightly bigger. Some of my filters are extremely big because I have a need to see specialized errors and throw alerts when they happen. Often I have to copy the filters to a text editor so I can paste them back.

Great, except for repeated issues with log ingestion (remote syslog)

Pros

User interface is top notch. So much better than most competitors I've evaluated (which is quite a few actually).

Saved views, quick searches and view context functions makes this a joy to use.

Cons

Two things are blocking our expanded usage of LogDNA for our much bigger product & team:

1. Reliability. The repeated issues with the remote syslog log ingestion is just not acceptable. I've contacted support about it before, but I won't bother again until it seriously improves. We have to restart at least one logspout container each 1-2 weeks. And there ARE NO ALERTS that things aren't ingesting properly.

Basically I don't trust that all log data is there anymore.

2. Pricing. The pricing is great for small log volumes and short durations (as for the product we've migrated to LogDNA). But for slightly larger volumes (say 50 GB) or longer storage (14-30 days), the pricing is too high compared to competitive offerings (from e.g. Logentries).

Fewer plans (3 + free) with clear separation by features would be clearer. Costs should increase linearly with storage volume AND retention length (multiplied). This would make pricing clear and logical, instead of using "minimum charges" which is just annoying and stops us from increasing our usage until we reach that threshold.

I completely understand the need to raise prices for more value delivered, but it should be structured so that customers clearly perceive the added value. For instance, you should probably add advanced alerts to an "Enterprise" plan, and possibly limit graph usage for "Starter" plans, etc.

Very easy to find what you need in the logs, but difficult to setup when you have multiple sources

I didn't have any searchable log solution before, so it was the main benefit it provided us. The nice ui is good too

Pros

Friendly UI and easiness of use.
It's pretty fast and easy to filter the log content that interests me.

Cons

The way to find log in context.
For example: I usually have a request id to search for in the logs, but when I find it I have to do multiple steps to find it in context (x lines before and x lines after)

Customer support was very fast and accurate for what was requested.

Detailed insight to specific log items.

Pros

I like that you can filter quickly and get to the specific pod, time, filter, app. I also like the statistics and is integrated well w/ python logger library w/ the filters. I like that I can access the logs from anywhere.

Cons

Limit of 30days history for our account. Timestamps need to be converted and not as user friendly. I would like to more visibility on all it's capabilities like ContextFilter was interesting and discovered recently.

We loved how easy it was to get started, but we hit some pain points as we used it more heavily.

We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP. Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

Pros

- The Kubernetes integration was fantastic, it was easy to get set up
- The pricing was very reasonable

Cons

- We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate.
- We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.

We found it critical to help us with debugging.

Debugging.

Pros

Filtering query logic is a lifesaver when parsing through massive amount of logs. Real time logs are also a must have feature.

Cons

Data retention costs are quite expensive. They could improve with better graphing abilities, currently difficult to set up.

Great software, helps to keep an eye on business, simple, beautiful interface, fits all needs

"One Ring to rule them all" - helps with monitoring cloud environment with many nodes - alerts helps fix a problems.

Pros

Simple interface, great user experience.
Feature-rich: it fits all my needs regarding log monitoring.
Multiple integrations support many OS, using dedicated agent makes integration easy.
Dynamic development brings new features.
Reasonable price.

Cons

Sometimes there are lags in log processing also I've spotted some missing logs (migrate from syslog to agent integration doesn't fix a problem).

Linux agent consume to much memory - it's an issue on cloud VMs with small amount of memory, where overhead on monitoring/logs should be as small as possible.

Graphs looks pretty - but should have more interaction with logs filter - eg. filter could map on graph - changing filter conditions change graph conditions as well.

We define our overal app overview as pre-LogDNA and post-LogDNA

Pros

It keeps me well informed of what is really happening in my software products. I can very easily search and get notified of any problems that are important to me. LogDNA is very simple to integrate and use with a great pricing options.

Cons

Sometimes, it is hard to navigate with lots of defined views without the option to group them if I don't remember their titles.

LogDNA is the perfect tool for someone who just needs to aggregate all of their logs into one place

Pros

Not only is LogDNA incredibly simple to setup and use, but it doesn't overwhelm you with features. It does one thing really well: logging. Also, LogDNA is very affordable compared to the alternatives (most of which have lots of features I don't want). LogDNA is a simple product, but it fills a niche that no one else does as simply or elegantly.

Cons

Nothing! LogDNA is exactly what I want it to be. The only thing that's slightly annoying is that their search doesn't do partial string matching very well, but it's really not that hard to type out the whole search string :)

LogDNA made life much easier for us!

Pros

We use LogDNA almost like a remote terminal. When we deploy to our development servers, we run QA tests and check LogDNA to see if the tests worked or not.

Cons

It was a little difficult for us to set it up on elasticbeanstalk initially. We've also had instances where LogDNA didn't update, but that was resolved by support.

Best tool I've ever used for logging. It just makes sense!

Pros

We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends.

I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack.

Cons

You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

LogDNA Isa vital part of our tech stack

Pros

LogDNA makes searching for context when hunting down a bug trivially easy. The way we select which log files to comb through is very intuitive, and the speed that it returns out search results is very fast.

This is really a fantastic service.

We use LogDNA to send meaningful logs from our many microservices. It gave us the ability to look through historical error events and check the status of the workers. For critical services, we are able to receive notifications when errors occur. It's really superb.

Pros

It's very fast, always working and the feature-set makes it so great to find bugs and see status. The meta search and time filters are superb.

Cons

We have many microservices and it's hard to manage more than a few saved views. The ability to organise and create collections of saved views would really be the final polish for our use-case.

LogDNA has been by far the best logging and log-shipping tool I've used.

Pros

Ease of use, many features, excellent and fast searching functionality, beautiful and easy-to-read UI.

Cons

The new charting and graphing tool is great, but it doesn't do quite as much as I would like. Additionally, I wish I could search really old logs.

Hands down the best logging tool I've used.

Pros

Love the "view in context" feature, incredibly helpful for our team to quickly diagnose issues and troubleshoot.

Cons

Lacks alerts for the time-being. Some of the user interface components need a bit of tweaking, but everything is being improved rapidly.

A level above the rest

Solves all of our system logging issues.

Pros

Simpler and more powerful than any of the competition. LogDNA is by far the best product on the market for simple logging.

Amazingly simple tool to help quickly diagnose issues across many docker containers

Quick diagnosis of issues across multiple services in a docker/kubernetes infrastructure. Copying query to other team members to help diagnosis issues.

Pros

Simple setup, works in bare metal and docker environment. Simple but powerful query interface allowing pinpointing issues and tracing backwards a breeze across our multiple services.

It's incredibly easy to setup and start querying logs almost immediately.

Ability to easily access logs for every server in one place.

Pros

Ease of deployment - great instructions on how to get setup on almost every environment
Easy to setup alerts / views to track different environments and create alerts.

Cons

Would love more separation and granularity in permissions. Permissionable views would make this work much better.

Finally found the solution for tracking our logs!

Pros

LogDNA has been a pleasure to use and provides almost everything we need. It was easy to deploy the agent using our existing Ansible scripts and their searching and filtering is very intuitive. Our engineering team makes regular use to find and fix bugs and to understand usage.

Cons

Would be great to have a feature that shows a list of log entries by frequency and start / end date - hopefully the team will provide in a future release!

Easy installation. Great Support. Infinite Usefulness.

Pros

The ease of getting started with LogDNA is fantastic. In Kubernetes, just run a single command and LogDNA will install as a daemonset and send your logs in. Giving my developers easy access to real-time logs was game changing.

Cons

Looking to do more with summarizing and analyzing data, and they've been adding these features at a rapid pace.