--- title: "Mezmo Software Reviews, Demo & Pricing - 2026" description: "Review of Mezmo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/log-management/logdna-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / Mezmo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/log-management/logdna-profile/reviews/)[Alternatives](https://www.softwareadvice.com/log-management/logdna-profile/alternatives/) # Mezmo Review From $10/month Free version Free trial 1 plan Wondering if Mezmo is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Mezmo 4.7 [(42)](https://www.softwareadvice.com/log-management/logdna-profile/reviews/) Pricing Starting at $10.00 usage based per month ### About Mezmo LogDNA is a cloud-based log management solution that enables DevOps and engineering teams to aggregate multiple system and application logs into a centralized platform. It provides various features including filters, search, timeframe search, views, alerts and graphs. With the search functionality of LogDNA, users can search using standard terms, excludes and chained ANDs and ORs. Users can even search for specific fields and values from log lines and directly jump to specific time points through timeline search. It also lets users create alerts for specific events. LogDNA offers HIPAA compliance, which ensures a minimum of six years retention of audit log data. It provides integration with various applications such as Amazon EC2, GitHub, CircleCI, Slack, HipChat, PagerDuty and Zapier. LogDNA provides services on a monthly subscription basis with the pay-per-GB pricing model. Do you work for Mezmo? [Manage this product listing](https://www.g2.com/products/mezmo/claim_requests/new?auto=true) Wondering if Mezmo is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## Mezmo User Interface ## Popular Mezmo Alternatives Main Product Mezmo 4.7 [(42)](https://www.softwareadvice.com/log-management/logdna-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.74Value for money - 4.80Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(382)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [ManageEngine Firewall Analyzer](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/) 4.5 [(247)](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.60Value for money - 4.65Customer support - 4.59Functionality Pricing Starting at $395.00 one time Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(369)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.12Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ManageEngine EventLog Analyzer](https://www.softwareadvice.com/log-management/manageengine-eventlog-analyzer-profile/) 4.8 [(6)](https://www.softwareadvice.com/log-management/manageengine-eventlog-analyzer-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 4.50Value for money - 4.80Customer support - 4.83Functionality Pricing Starting at $595.00 per year Get Price Alternative Product [Logmanager](https://www.softwareadvice.com/product/521028-Logmanager/) 5.0 [(16)](https://www.softwareadvice.com/product/521028-Logmanager/#reviews) Ratings Breakdown - 4.94Ease of use - 4.87Value for money - 4.93Customer support - 4.75Functionality Pricing Starting at $0.09 per month Get Price ## Mezmo Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Basic $10.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mezmo Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of Mezmo Activity Dashboard Alerts/Escalation API Archiving & Retention Charting Compliance Tracking Dashboard Dashboard Creation Data Analysis Tools Data Visualization Event Logs HIPAA Compliant Log Collection Real-Time Notifications Remediation Management Reporting/Analytics Search/Filter Server Logs Server Monitoring Single Sign On Threshold Alerts Visual Analytics ## Mezmo Integrations PagerDuty Integration rated undefined from -1 review Chef Enterprise Automation Stack Integration rated undefined from -1 review Docker Integration rated undefined from -1 review CircleCI Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review OpsGenie Integration rated undefined from -1 review See all 10 integrations ## Mezmo User Reviews ## Mezmo customer ratings - Overall rating: 4.7/5 - Total reviews: 42 ### Rating distribution - 5 stars: 32 reviews (76%) - 4 stars: 9 reviews (21%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### LogDNA is a grat simple product - Overall rating: 5/5 - Reviewer: Adrian M. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered We're trying to ensure that we can watch logs across multiple clusters and multiple machines. This allows any of our developers to watch for errors from a single interface, rather than having so SSH into each machine. We're also not at the scale to run a system like this ourselves, so it's easier to use an existing product, like LogDNA. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the simplicity of LogDNA. It works well for our small environment and seems to have the ability to scale up. The pricing structure makes sense and suits our needs. It's also super easy to install and set up on our servers. I've managed to add it to the provisioning system that we use. #### Cons Nothing, at the moment it suits our needs perfectly. --- ### LogDNA makes logging fun and easy! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold. #### Cons For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast. --- ### Title for my review? Huh? - Overall rating: 4/5 - Reviewer: Mauricio G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We make software robots/chatbots. We don't store conversation transcripts inside of our primary database because we don't want to store those transcripts forever nor add the load to our primary database and app. So we use LogDNA to store all of those transcripts and when errors occur we can pull them up via LogDNA and debug what happened. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is quite nice. It is also priced well for high volume. Lastly, it integrates well with other platforms, in particular the Heroku setup is really nice. #### Cons * The indexing lag lately has been a bit high. Sometimes we get alerted to errors in Slack from our apps and it takes a few minutes before we can read the logs to see what happened. * The search is a little finicky. It'd be great if we could toggle between full text searching and searching using special characters so we didn't have to escape special characters all the time. * It's awesome that LogDNA serves as a single store for all app logs. However the UI for selecting which apps to display and switching between them feels clunky. #### Reasons for choosing Mezmo Pricing and ease of use. #### Reasons for switching to Mezmo The pricing is better for LogDNA. --- ### Best tool I've ever used for logging. It just makes sense! - Overall rating: 5/5 - Reviewer: Allan S. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends. I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack. #### Cons You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it. --- ### DNA of your product! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. json log ingestion. We were logging our application logs in json formats and when we were looking for the application it fit into it. 2. S3 back up. Sometime we need to search for the older logs and it helps to get it from there. 3. Search. The advanced search really help us to get what we exactly want it. And we go the context quickly(using switch to context) and it really a cool and handy feature to use. 4. Dashboard. Some time out applications misbehaves and flood the logs. It is super easy to find the service using the dashboard by seeing the log ingestion rate. And we use 50s of services. #### Cons In the recent release, there is some problem with the search it seems. Getting irrelevant logs --- ### Great, except for repeated issues with log ingestion (remote syslog) - Overall rating: 4/5 - Reviewer: Per C. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User interface is top notch. So much better than most competitors I've evaluated (which is quite a few actually). Saved views, quick searches and view context functions makes this a joy to use. #### Cons Two things are blocking our expanded usage of LogDNA for our much bigger product & team: 1. Reliability. The repeated issues with the remote syslog log ingestion is just not acceptable. I've contacted support about it before, but I won't bother again until it seriously improves. We have to restart at least one logspout container each 1-2 weeks. And there ARE NO ALERTS that things aren't ingesting properly. Basically I don't trust that all log data is there anymore. 2. Pricing. The pricing is great for small log volumes and short durations (as for the product we've migrated to LogDNA). But for slightly larger volumes (say 50 GB) or longer storage (14-30 days), the pricing is too high compared to competitive offerings (from e.g. Logentries). Fewer plans (3 + free) with clear separation by features would be clearer. Costs should increase linearly with storage volume AND retention length (multiplied). This would make pricing clear and logical, instead of using "minimum charges" which is just annoying and stops us from increasing our usage until we reach that threshold. I completely understand the need to raise prices for more value delivered, but it should be structured so that customers clearly perceive the added value. For instance, you should probably add advanced alerts to an "Enterprise" plan, and possibly limit graph usage for "Starter" plans, etc. --- ### LogDNA is a must have for any tech company - Overall rating: 5/5 - Reviewer: Alexander L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered LogDNA has been helping us managing logs since early days (when our company was just 5 people). It helps us pro-actively identify bugs/crashes before our customers even had a chance to log support ticket. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - LogDNA is very easy to integrate - takes 5min to setup - LogDNA saves disk space - you dont need to store logs in your server anymore - LogDNA views makes it easy to organize logs based on environment, service, filter, etc - LogDNA alerts enable us to pro-actively identify bugs/crashes before our customers even had a chance to log support ticket - LogDNA makes it easier to expose logs to everyone in the team without having to give them access to the production servers #### Cons There is nothing i like least about this product. Maybe the fact that it gets more expensive as your system and users grows, but thats fair and expected --- ### Easy log management for Kubernetes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Very fast search over terabytes of data - Easy to integrate with Slack and other tools - Easy to get up and running overall, especially on Kubernetes. Only two lines of code to implement and start seeing it on the LogDNA dashboard - Lets you control what is being stored, and filtering on ingest means you don’t get charged for filtered data, even if you’re still sending it in for tailing. Pretty fair way of doing pricing. - The overall developer experience is good, and quite intuitive to build graphs and dashboards. #### Cons - Takes a while to dig in and figure out all of the features - Alerting is nice, but could use more customization --- ### Great logging - Overall rating: 4/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Really easy to send logs from our servers to LogDNA. We run our workloads on AWS and use the CloudWatch to LogDNA lambda to ship logs to LogDNA... Works like a charm. Love that I can aggregate all my logs from multiple AWS services (a large fleet of EC2 instances and thousands of Lambdas) in to a single log stream. Also really love how I can set alarms for specific strings in the Logs... I get notifications when certain strings appear in the logs which allows me to react to specific events much faster than normal. #### Cons Searching logs can be cumbersome. It's not simple booleans, which can make things a bit challenging with complex queries. #### Reasons for switching to Mezmo Aggregation. --- ### good product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered very good. already moved lots of our product to LogDNA #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - i like the S3 archiving - the search is fast #### Cons - sometimes, the search part is not powerful enough. - it will be great if can have a local parser for reading archived data.\ --- Showing 1 - 10 of 42 Reviews [See All Reviews](https://www.softwareadvice.com/log-management/logdna-profile/reviews/) ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.5** (166) Recently recommended **9** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **5** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (80) Recently recommended **4** times [HSI](https://www.softwareadvice.com/manufacturing/hsi-profile/) **4.5** (80) Recently recommended **4** times Stuck Between Options? Our experts can help you compare Mezmo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice