Ratings & Reviews

Overall Rating

4.49 / 5 (135)

4.70 / 5 (118)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 22, 2020

April 12, 2020

Pros/Cons

  • Pros

  • The product has always worked for us and is extremely easy to manage. The cost was definitely right for the product.

  • I like how easy it is to deploy and upgrade. The new 9.0 interface is a great improvement over the previous version.

  • Cons

  • Setup can be complicated. It would be great it could report on device and Linux access as well. As is it works best with Microsoft AD.

  • Like any software, how it is licensed. Licensed by how many active AD objects you have, well we have some active objects that do not get logged into or touched but they count against us.

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots