I really love the interface, it's easy and powerful at the same time. You have everything you need.

The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.

During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.

It's very easy to configure metrics of monitoring. I also like the clarity of the generated graphics.

I love the depth in which you can see the speeds of your software. Some of the data is extremely helpful tracking down bugs or performance issues.

Don't hesitate to ask for assistance from them. They want to make sure you succeed and are always glad to help you realize more value from your investment.

We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay.

I love that it gives you a nice overall analysis of what's happening with your application.

The DB query addon is most helpful to improve the performance of the application.

The customer support is dreadful. We wait over 5 days for a response and then have to chase.

This tool has helped my company to save lots of money on AWS bills. A great analytic tool to get insights on the application data and make the business decisions.

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

I like that it gives you that data on a dashboard with some graphs so that you can see exactly where it's going up on down in performance, overall great product.

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts.

Our main version we run has a memory leak, the NewRelic support team was worthless in troubleshooting.

Overall, it is a good monitoring system to identify the  bottle necks on the systems effectively.

Insight is really good and easy to use. And it's really good that 7days retention is now part of normal tier.

Great dashboard with some nice insights from a birds eye view.

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.

Provides great real-time tracking. Lots of great integrations and alerting options make it easy to stay on top of your systems.

New Relic is a very good product if you have the budget for it.

Opposing the web component, the mobile apps one is very bad. The sdks are very bad and very intrusive, leading to instability of the apps itselfs.

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Ease of use and the analytics it provides has proven to be beneficial for our customer insights and web traffic.

Even worse, pricing varies on multiple factors so it's not straightforward to predict your costs.

Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

In addition, I have managed to optimize the use of resources and reduce costs thanks to the detailed information provided by the platform.

It's incredibly easy to configure New Relic integration within a lot of web frameworks, like Ruby on Rails for example, which gives the developer a great experience to use this tool.

The first impression with Papertrail is that it's pretty much completed and easy to use with simple steps for new users.

Free logging for our discord and other web scrapers. Use it to report any errors.

No built-in analysis feature, we have to export the log manually for analysis.

Quick and basic solution for centralized logging.

The ability to have multiple machines per host is really nice feature. Additionally, the ability to send errors by email, webhook or with any other integration is nice too.

Easy to integrate: It took only 30 minutes to integrate Papertrail with our application. There are step-by-step instructions to integrate Papertrail with your app in most web servers/frameworks.

We’re able to keep track of key transactions logging and debugging errors faster and more efficiently.

PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it. For basic log aggregation it works well and has a decent search mechanism.

Papertrail helps solve the issue by providing a pipeline to a clean UI and tools to make it easy to debug and keep visibility of key application transactions.

It saves and shows logs according to your need, so it helps user saving lots of time and effort. The software is very useful and stable, so I would recommend this to others.

Helps consolidate logging in today’s containerized world.

This complaint is more about my own knowledge base and less of an issue with the software.

Good price, overall good general functionality. Product performs well and was easy to setup.

It’s cost structure was confusing at first and we spent our quota too quickly.

US Dollar

New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. 


The solution enables engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. 


New Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.



LongDescription

Application Management

Performance Management

Real-Time Monitoring

Baseline Manager

Transaction Monitoring

Resource Management

Bandwidth Monitoring

Uptime Reporting

Full Transaction Diagnostics

Performance Metrics

Availability Testing

Diagnostic Tools

Performance Analysis

Dashboard

Root Cause Analysis

Audit Management

Credential Management

Monitoring

@mentions

Alerts/Notifications

Graphical User Interface

Integrated Development Environment

Data Visualization

Log Collection

Reporting/Analytics

Search/Filter

For Websites

Collaboration Tools

Continuous Deployment

Continuous Integration

Alerts/Escalation

Backlog Management

Performance Monitoring

Web App Development

Source Control

Access Controls/Permissions

Deployment Management

Debugging

Software Development

Audit Trail

Workflow Management

IT Incident Management

Activity Dashboard

Process/Workflow Automation

Predictive Analytics

Multi-Language

Third-Party Integrations

Internet Usage Monitoring

IP Address Monitoring

Network Analysis

Simple Network Management Protocol (SNMP)

Threshold Alerts

User Management

Event Logs

Compliance Management

Reporting & Statistics

Billing & Provisioning

Natural Language Processing

Machine Learning

<strong>New Relic for Web Apps</strong> all new accounts start out with a free 14 day trail of Pro. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Flexibly Pricing & Packages.

<strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

New Relic

In Person

Live Online

Webinars

Documentation

Videos

Papertrail is a cloud-based log management solution that helps businesses consolidate and monitor application logs, text log files and Syslogs. Supervisors can detect anomalies within system activity and application performance and receive real-time summaries with detailed timestamps, graphs and charts to initiate troubleshooting processes.

Papertrail’s built-in search functionality utilizes query syntax methodology to filter data across multiple sources, including applications and servers. Administrators can configure role-based permission levels and access rights, restricting specific users to view, edit or delete information. Additionally, users can configure automated backups and store data archives on a centralized platform.

Papertrail comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, such as Slack, PagerDuty, Librato and more. It is available on monthly subscriptions and support is extended via email.

Charting

Archiving & Retention

Server Logs

Network Monitoring

IP Filtering

Log Analysis

Activity Monitoring

Log Rotation

Anomaly Detection

Visual Analytics

Correlation Analysis

Compliance Tracking

Log Parsing

Remediation Management

Data Analysis Tools

Pattern Detection and Recognition

Web browser (OS agnostic)

$7
1 GB/month
1 week search
1 year archive

$18
2 GB/month
1 week search
1 year archive

$35
4 GB/month
2 weeks search
1 year archive

$75
8 GB/month
2 weeks search
1 year archive

$150
16 GB/month
2 weeks search
1 year archive

$230
25 GB/month
2 weeks search
1 year archive

New Relic vs Papertrail

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons