# 7shifts Software Reviews, Demo & Pricing - 2026

> Review of 7shifts Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/logbook/7shifts-profile

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7shifts

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Overview

[Reviews](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/7shifts-profile/alternatives/)

# 7shifts 2026: Benefits, Features & Pricing

Wondering if 7shifts is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

7shifts

4.7

[(1212)](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)

Pricing

Starting at $39.99 per month

### About 7shifts

7shifts is a comprehensive employee scheduling tool designed specifically for the restaurant industry. It aims to streamline workforce management by providing tools for scheduling, time tracking, tip management, payroll, and team communication. The platform integrates various functionalities into a single platform, helping restaurant managers optimize their operations and improve staff productivity.

One of the key features of 7shifts is its intuitive scheduling interface. This feature allows managers to create, modify and publish schedules with ease. The mobile app allows employees to swap shifts, request time off, and view schedules.

Another significant feature is the time tracking module. The time tracking system automatically logs clock-ins and clock-outs, reducing the risk of manual errors and time theft. Additionally, it integrates with payroll systems to streamline the payroll process and ensure accurate wage calculations. The system automates tip calculations and payouts to save manager’s time. It provides real-time labor tracking and reporting to help control costs.

The employee engagement features of 7shifts contribute to a positive work environment. The software inclu...

des a shift feedback tool that allows employees to rate shifts and provide feedback. This feature helps managers identify and address any issues that may affect staff morale and performance. Additionally, the tool supports employee recognition programs, encouraging staff to perform at their best. In terms of technical specifications, 7shifts is a cloud-based solution that can be accessed from any device with an internet connection. It offers mobile apps for both iOS and Android devices, ensuring that managers and staff can manage schedules and communicate on the go. The solution integrates with various point-of-sale (POS) systems and payroll providers, enhancing its functionality and ease of use. Additional capabilities include task management, centralized team communication, a manager logbook, document storage, and labor compliance monitoring. 7shifts integrates with leading POS and payroll providers, ensuring accurate data across timesheets, tips, sales, and labor.

Wondering if 7shifts is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

## 7shifts User Interface

## Popular 7shifts Alternatives

Main Product

7shifts

4.7

[(1212)](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.62Value for money
-   4.68Customer support
-   4.54Functionality

Pricing

Starting at $39.99 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5269)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

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4.5

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Ratings Breakdown

-   4.36Ease of use
-   4.40Value for money
-   4.75Customer support
-   4.29Functionality

Pricing

Starting at A$112.00 per month

Get Price

Alternative Product

[Findmyshift](https://www.softwareadvice.com/hr/findmyshift-profile/)

4.6

[(1193)](https://www.softwareadvice.com/hr/findmyshift-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.43Value for money
-   4.45Customer support
-   4.40Functionality

Pricing

Starting at $25.00 per month

Get Price

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4.5

[(1292)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.40Value for money
-   4.43Customer support
-   4.34Functionality

Pricing

Starting at $2.50 per month

Get Price

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4.7

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Ratings Breakdown

-   4.59Ease of use
-   4.58Value for money
-   4.75Customer support
-   4.54Functionality

Pricing

Starting at $20.00 per month

Get Price

## 7shifts Pros and Cons

We analyzed 1,212 verified reviews for 7shifts to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Design

The platform is praised for its simple, clean interface that makes it easy for users of all skill levels to navigate. Tasks like booking time off, tracking work times, and customizing schedules are straightforward. Users find it quick to learn, efficient for daily use, and adaptable to different business needs.

Robust Scheduling And Payroll Tools

7shifts streamlines scheduling and payroll management with features like shift notifications, time tracking, and easy schedule publishing. Employees can submit availability, request time off, and swap shifts independently. Managers benefit from real-time collaboration, labor cost tracking, and integration with POS systems for productivity insights.

Efficient Shift Swapping And Coverage

7shifts makes managing shifts flexible and organized. Staff can easily swap, pick up, or post shifts for coverage, while managers oversee approvals and updates in real time. Features like open shift pools, time-off requests, and instant notifications help teams stay coordinated and reduce scheduling conflicts.

Inconsistent And Excessive Notifications

Notifications can be unreliable, with users missing alerts for shift changes, time-off requests, or announcements. Some experience notification overload, while others report buggy or delayed alerts across devices. Customization options are limited, and announcement features sometimes result in redundant messages.

Cost Concerns And Add-On Fees

Many users find 7shifts expensive, especially for small businesses. Essential features often require costly upgrades, and add-ons increase the overall price. Some report issues with billing transparency, cancellation policies, and unexpected charges, making affordability a frequent concern.

Integration Reliability And Limitations

Users report frequent issues with third-party integrations, especially with POS and payroll systems. Problems include failed connections, delayed syncing, and limited compatibility with certain platforms. Some integrations lack full functionality, making it harder to connect 7shifts with other business tools.

## 7shifts Pricing and Plans

Starting price: $39.99 per month

Free Trial

Free Version

Comp

Pricing available upon request

Plan includes:

-   Schedule templates
-   PTO, break, and overtime tracking

Essentials

$39.99

per month

Plan includes:

-   Schedule templates
-   Unlimited scheduling
-   Labor budgeting and sales forecasting
-   PTO, break, and overtime tracking
-   Sales and labor reporting
-   Read receipts

Pro

$69.99

per month

Plan includes:

-   Read receipts
-   Schedule with weather, stations, and advanced budgeting
-   Labor alerts (OT, break, and clock-in)
-   Manager log book
-   Payroll integration
-   State-based compliance tools
-   Advanced reporting

Premium

$149.99

usage based, per month

Plan includes:

-   Unlimited scheduling
-   Payroll integration
-   Labor budgeting and sales forecasting
-   PTO, break, and overtime tracking
-   Sales and labor reporting
-   Task Management
-   Manager log book

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## 7shifts Features

-   Popular features found in Employee Scheduling
    
    Alerts/Notifications
    
    Attendance Management
    
    Calendar Management
    
    Employee Management
    
    Messaging
    
    Mobile Access
    
    Payroll Management
    
    Reporting/Analytics
    
    Schedule Distribution
    
    Self Service Portal
    
    Shift Swapping
    
    Timesheet Management
    
-   More features of 7shifts
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Assignment Management
    
    Attendance Tracking
    
    Audit Trail
    
    Automated Scheduling
    
    Availability Management
    
    Benchmarking
    
    Billable & Non-Billable Hours
    
    Budgeting/Forecasting
    
    Calendar Sync
    
    Chat/Messaging
    
    Clock In/Out
    
    Collaboration Tools
    
    Communication Management
    
    Compliance Management
    
    Cost Management
    
    Cost Tracking
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Document Storage
    
    Drag & Drop
    
    Electronic Forms
    
    Email Management
    
    Employee Database
    
    Employee Engagement
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Recognition
    
    Employee Scheduling
    
    Employee Time Tracking
    
    Event Calendar
    
    Event Management
    
    Feedback Management
    
    Forecasting
    
    For Small Businesses
    
    GPS
    
    Group Scheduling
    
    Labor Cost Reporting
    
    Labor Forecasting
    
    Leave Tracking
    
    Mobile Alerts
    
    Mobile App
    
    Monitoring
    
    Multi-Location
    
    Negative Feedback Management
    
    Offboarding
    
    Onboarding
    
    Online Booking
    
    Online Time Clock
    
    Online Time Tracking
    
    Orientation Workflow Management
    
    Overtime Calculation
    
    Payroll Integration
    
    Payroll Reporting
    
    Performance Management
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Projections
    
    Punch card
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Resource Allocation
    
    Resource Scheduling
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Shift Management
    
    Shift Scheduling
    
    Sick Leave Tracking
    
    SMS Messaging
    
    Task Editing
    
    Task Management
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Tax Compliance
    
    Third-Party Integrations
    
    Time & Attendance
    
    Time Clock
    
    Time Off Requests
    
    Time Tracking
    
    Vacation/Leave Tracking
    
    Variable Workforce
    

## 7shifts Integrations

Toast POS

Integration rated 4.6 from 72 reviews

Harbortouch POS

Integration rated undefined from -1 review

Heartland Payments+

Integration rated undefined from -1 review

Paycom

Integration rated undefined from -1 review

Paycor

Integration rated undefined from -1 review

Paylocity

Integration rated undefined from -1 review

See all 57 integrations

## 7shifts User Reviews

Overall Rating

4.7

Ratings Breakdown

5

73%

4

24%

3

2%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

RM

Rachael M.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

A simple interface and reliable time management option to support teams and scheduling

5

Works as effectively as it did before with a cleaner interface and additional features to help ensure more accountability and consistency on employee and management end in regards to shifts/schedules/times.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

7shifts still remains a really simple and easy tool to manage schedules, clock ins/outs, and overall tool for tracking employees and for employees tracking schedules. I really like the new improvements with the scheduled were it is clearly text/colours to see who is working when. The change where you can also see you scheduled and upcoming shifts while clocking in is also a bonus feature. There seem to have been improvements with glitches too, where there is less freezing or errors occurring compared to before.

Cons:

No dislikes noted over the 2025 year as upgrades have improved tech issues and errors, and have improved overall efficiency and functionality.

Vendor Response

Hi Rachael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that 7shifts continues to make scheduling and time tracking simple for your team. It's especially rewarding to know that our recent improvements, like the enhanced schedule visibility with clearer text and colours, and the ability to view shifts while clocking in, are making a real difference in your daily operations. Your note about improved stability and fewer technical issues is exactly what we've been working toward, so it's wonderful to hear this confirmed. We appreciate you being a long-time user and noticing how the platform has evolved. Feedback like yours, highlighting both the consistency of what works and the value of our new features, helps us stay focused on building tools that truly support restaurants and their teams. Thank you for the 5-star review and for being part of the 7shifts community! Sincerely, The 7shifts Team

Replied January 2026

Read More

RT

Rachel T.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Easy to use!

5

Staff appreciated the convenience and simplicity of the app. The different price points was also helpful to the owners.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How user friendly it is! Staff can quickly log in and access their schedule, request time off and blocked off dates.

Cons:

I really didn't have any cons about using 7Shifts. My restaurant used it mostly for scheduling only.

Reasons for choosing 7shifts

We should 7Shifts for ease of use and the price point.

Reasons for switching to 7shifts

I didn't like what they had to offer. 7Shifts was more compatible.

Vendor Response

Thank you for the positive review! It’s wonderful to hear that you are enjoying 7shifts.

Replied October 2025

Read More

SP

Sherri P.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Operations Coordinator

5

I really appreciate the way this software works. I like that other managers can look at shifts before they are published, and we can work together. My team is in constant communication using the app and I am able to assist whit what they need.

Ratings Breakdown

5

Ease of use

Previously 4

5

Value for money

5

Customer support

5

Functionality

Previously 4

Pros:

7Shifts makes it easy to schedule my team and communicate with them. The app helps make sure they are plugged in and know their schedule. They are able to let me know their needs. The app is great for the team to stay in touch.

Cons:

I don't like that I cannot set the shift times and have them stay the same. 7Shifts can have lags that are inconvenient, but it does come through.

Read More

MH

Matthew H.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Steer clear

1

We signed up for 7shifts to manage hospitality rosters but stopped using it months ago. When our old manager left, the subscription kept running unnoticed — and despite not using the product at all, they refused to refund nearly $500 that was auto-charged. Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate. There’s no transparency, no empathy, and no practical way to get billing issues resolved. To make matters worse, the platform keeps stored credit card details on file even after cancellation unless you explicitly demand they be deleted. For anyone considering this software: be very careful. The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers. Save yourself the time and frustration — there are far better, more ethical scheduling tools out there.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

We found the app to be difficult to use and so stopped using after 1 year. They kept billing us even after we cancelled.

Cons:

The customer support is appalling. We tried again this year to cancel but they quoted their customer agreement and refused to discuss. It’s all AI robots.

Vendor Response

Hi Matthew, We sincerely apologize for the frustration and difficulties you experienced with the auto-renewal charge that continued unnoticed after your previous manager left. We regret that our support response lacked the empathy and attention you deserved. We understand how critical it is to have billing issues resolved fairly. We want to assure you that your feedback is being used to review and improve our billing transparency and cancellation processes, with the goal of preventing future customers from facing this kind of stress. Sincerely, The 7shifts Team

Replied November 2025

Read More

VR

Verified

Reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

7Shifts is great!

5

Definitely recommend this software for those in the hospitality industry. Great customer support as well.

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

This is great scheduling software for someone who works in the hospitality industry. Great for communication and payroll.

Cons:

Took a bit of time to get used to the drag and drop options, but once that was figured out it was very easy to curate a schedule.

Vendor Response

Thank you so much for the recommendation! We’re happy to hear that 7shifts is helping you manage your scheduling, communication, and payroll more effectively. We truly appreciate your kind words about our support team and for being part of the 7shifts community!

Replied March 2026

Read More

CS

Curtis S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

A No-Fuss Workplace App For All

4

Overall 7Shifts is accurate, easy to use, and has an appealing interface. It has minor hiccups, but were easy to overcome.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

A straight forward, and no-fuss workplace app. Let me schedule my staff and set specific notes for special days.

Cons:

The app has a habit of logging everyone out, or the servers crashing in general. It would make it difficult or impossible to clock in sometimes.

Reasons for switching to 7shifts

Better pricing, better features, and more accurate time clocks.

Read More

JH

Joanna H.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

LOVE 7shifts!

5

I ask & they fix or add it. This company is ahead of the game! They crush!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Streamlined, easy to use & goes above & beyond, great for coffee shops, restaurants. They have thought of everything!

Cons:

Nothing it a great platform where I can do everything I need in one place

Reasons for choosing 7shifts

UX/UI is great. flow feels right & use to learn...

Reasons for switching to 7shifts

Homebase is not great just very basic, UX/UI feels crap

Read More

FB

Faris B.

Verified reviewer

Restaurants

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Great software for multi-unit restaurant operation

5

Overall, I am happy with 7Shifts. Integrated with our pos and all of our employees are happy with it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Simplicity of use, and many features for communication across multiplications.

Cons:

I wish 7Shifts had an internal translated where groups can easily communicate back and forth between English and Spanish without having to copy paste to an external translator. Simply, a ‘see translation’ button would be amazing as many restaurants have language barrier holding back employees from understanding announcements and SoP’s.

Reasons for choosing 7shifts

Price difference also 7Shifts had been around longer than Sling and integrated with our POS.

Read More

Mai M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Communicate with Ease!

5

Overall, the experience has been incredibly positive! All my FOH staff uses it and enjoys it because it is so user friendly and allows them to communicate with me and fellow colleagues with incredible ease!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I find it to be the most user friendly way to communicate with a variety of employees and make updates in real time. It is effortless and employees are immediately responsive and have implemented using this platform with ease. I am so delighted at how well it has been integrated to our entire organization!

Cons:

I genuinely can't think of a single aspect that I don't like or appreciate about the platform. I was worried about everyone implementing it but every employee did so with incredible ease!

Vendor Response

Dear Mai, Thank you for the fantastic review! We are so delighted to hear that 7shifts has been integrated across your entire organization with such ease. It is wonderful to know that your FOH staff is finding the platform user-friendly and that it has made real-time communication effortless for everyone. Hearing that your initial worries about implementation were replaced by such a positive experience is the best feedback we could receive! Thank you for being part of the 7shifts community! Sincerely, The 7shifts Team

Replied January 2026

Read More

Matt S.

Verified reviewer

Entertainment

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed February 2026

Great Scheduling Platform

5

Love it. I can easily distribute and receive my schedule through the platform and it makes it very easy to communicate with the team!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Love how easy it is to schedule folks and make adjustments on the fly. Also love how you can communicate with the entire team through it! Its like a group chat meets hr software.

Cons:

Feels very basic. It does everything you would want for this to do but nothing more nothing less. Its great for part time work or internships!

Vendor Response

Thank you for sharing your experience with us! We are so glad to hear that the scheduling and team communication tools have made it easier for you to manage things 'on the fly.' We appreciate your feedback regarding the simplicity of the platform as well, we aim to make 7shifts powerful yet easy to navigate for teams of all sizes. Thank you for being a part of the 7shifts community!

Replied March 2026

Read More

Showing 1 - 10 of 1212 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)

## 7shifts Popular Comparisons

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