AL Advantage

RATING:

4.3

(77)

About AL Advantage

AL ADVANTAGE is a cloud-based senior living software, designed and supported by senior living health care experts. Senior caregivers record resident care activities for specific state compliance and optimum clinical outcomes. The software provides HIPAA-compliant, password-protected data security for both on-premises and off-site authorized software users. "Type-once" data entry minimizes waste of valuable staff hours by eliminating unnecessary duplications and errors. Real-time data entries flow seamlessly into key modules, functions, forms, and reports within the platform. Automated, state-compliant resident: assessments, service plans, incident reports and face sheets are created and easily updated. Simplified care data retrieval, processing, and organization signif...

AL Advantage Pricing

Monthly AL ADVANTAGE pricing plans start at 23¢ per resident/ per day! NO Setup $Fees and NO Training $Fees. Our licensing agreement has a 30 day exit with NO agreement termination $ penalties. Our (7) Day software trials are FREE. Contact AL Advantage Sales @ (877) 630-6709 or email mark@aladvantage.com for all pricing and terms.

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Available

Resident care reports

AL Advantage Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for AL Advantage

1 - 5 of 77 Reviews

Kimberley

Hospital & Health Care, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

AL Advantage Surpasses Expectations

As an experienced nurse consultant in the assisted living industry, I have had exposure to multiple electronic documentation programs and I am always delighted and relieved when I have the opportunity to support companies and communities that utilize AL Advantage! The owners of AL Advantage, support personnel, and the actual program all live up to their claims: it is extremely easy to use, it transfers information to various documents thus reducing wasted time individually creating related documents, creates intelligible reports, the program can easily support state specific idiosyncrasies related to documentation requirements. Unlike many other programs, AL Advantage does not require extensive time to create specific drop-down boxes. A variety of options are already assembled in the drop-down boxes, yet the user also has the option of entering free-text entries as well. And if there is ever a question or a need? One simple call or email is usually all it takes to achieve near immediate resolution from well-qualified and professional support personnel! Thank you, AL Advantage, for making my job so much easier and more enjoyable with your program!

PROS

Like most? That's a tough question! Maybe that I can quickly and easily assemble an assessment with the LOC and service plan information being transferred within the program when I have a last minute admission, but that I can also re-enter and "beef up" the entries at a later date because of the free-text option. Being able to toggle to various sections of the program within a resident without having to reselect the resident for each section. And how the information transfers from one section to another and populates lists without having to re-enter the information multiple times. Shall I keep going?

CONS

Nothing. Especially because the very few things I have found that I didn't care for had to do with me as the user, not the program!

May

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

ALadvantage and Customer Service

When system is slow, i would reach out to rep and he's always always ready to help me, remotely guide me with the concerns. Rep is very attentive and follows through! He would let me know if it's a system update that is causing the hour glass to keep going; or if it's my wrong doing :-) He would make suggestions on what i should do when i am logged in to aladvantage so that i can work efficiently.

PROS

ALadvantage has easy navigation from one tab to another. I would say that it should be stressed to customers TO ALWAYS SAVED CURRENT ASSESSMENT TO HISTORY otherwise you will lose and it will look like you didn't do it :-(

CONS

There are times when system is slow but that's mainly because ALadvantage are running software updates however i would suggest to send notification to customers :-)

Vendor Response

Hello May, Thank you so much for the thoughtful review and the kind words for our Customer Support rep. It's great to know that his hard work is recognized. Please know that we make every effort to provide the highest quality performance and are working on eliminating any software slowdowns. We also look forward to announcing new features in the near future that will continue to make your job easier. Thank you for taking the time to provide your input. Sincerely, The AL Advantage Team

Replied January 2019

Joel

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed June 2019

Ok

PROS

The software is functional. However, many of the features are difficult to access and the overall UI is not user-friendly.

CONS

The intuitiveness of the navigation and the fact that it does not interface directly with other software that we use causes challenges.

Vendor Response

Joel, We are sorry you are not getting the best experience out of AL Advantage. Our support team is always ready to assist with these issues of UI/UX and features. We are fully able to integrate with other software. We simply need to speak with your other software companies so that we can discuss the integration. Our support team is always ready to make life easier and respond to these needs. Please always reach out if we can help or you have suggestions. Thank you.

Replied June 2019

Pawi

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

AL Advanatge at Assisted Living

It helps with communication among all staff in the Assisted Living department. However, we experience that's it's also down for maintenance during business hours and for this reason we are not always able to save our charting after typing it in. It would be helpful to have prior communication about this, as we can avoid charting during those times.

PROS

-User friendly. -Easy to use -Great customer support -Great online tutorial

CONS

-Not enough areas for additional note taking on assessment tool

Vendor Response

Thank you for your honest review, Pawi. We appreciate you taking the time to provide your insights. We know your time is valuable. We've made note of your comments and will consider them for future enhancements. While we make every effort to notify all of our users when maintenance is scheduled and schedule in times of lowest usage, occasionally there are unforeseen issues that prevent prior notification of access limitations. Please know that our goal is to provide you with tools that increase your success. Caregivers are our top priority. Feel free to contact us anytime if we can be of service. Best wishes, The AL Advantage Team

Replied August 2018

Leah

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2019

The grace of AL Advantage

PROS

Using AL Advantage is made creating care plans for residents so much easier and offers easy medical terminology to use for every type of patient. The Extra tabs helps give a guideline to how much time in between admitting and when the info should be updated, giving extra space to write a brief description for the patient has been helpful. The Incident report and how it retains the info for years is helpful because it is needed in case by case situations.

CONS

The only issue I have is the amount of time it gives while I'm inputting information it will cut off and I will lose all I have been inputting and have to go back and retype the info in. That's the most frustrating part.

Vendor Response

Leah, Thank you for taking your time to write this review. We are happy that AL Advantage is surpassing your expectations and retaining your information as needed. We will have our Development team track and fix the issue you mentioned for data entry. Thank you!

Replied June 2019