--- title: "AL Advantage Software Reviews, Demo & Pricing - 2026" description: "Review of AL Advantage Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/long-term-care/al-advantage-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Assisted Living Software](https://www.softwareadvice.com/long-term-care/assisted-living-comparison/) / AL Advantage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/long-term-care/al-advantage-profile/alternatives/) # AL Advantage Review From $7/month Free version Free trial 1 plan Wondering if AL Advantage is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview AL Advantage 4.3 [(74)](https://www.softwareadvice.com/long-term-care/al-advantage-profile/#reviews) Pricing Starting at $7.00 per feature per month ### About AL Advantage AL ADVANTAGE is a cloud-based senior living software, designed and supported by senior living health care experts. Senior caregivers record resident care activities for specific state compliance and optimum clinical outcomes. The software provides HIPAA-compliant, password-protected data security for both on-premises and off-site authorized software users. "Type-once" data entry minimizes waste of valuable staff hours by eliminating unnecessary duplications and errors. Real-time data entries flow seamlessly into key modules, functions, forms, and reports within the platform. Automated, state-compliant resident: assessments, service plans, incident reports and face sheets are created and easily updated. Simplified care data retrieval, processing, and organization significantly reduces senior living caregiver workloads, stress & turn-over. The HIPAA compliant AL Advantage Care Tracker allows users to electronically document scheduled and unscheduled services in real-time directly in the AL Advantage software. The Care Tracker will allow communities to eliminate paper-heavy processes and be better prepared for state audits since information will be available online and easily acce... ssible for all approved parties. Resident care levels can be customized for each community with resident-specific care level changes automatically sent to invoicing personnel for "real-time", monthly pro-rated care cost coverage. Simple care scheduling functions for resident’s laundry, medications and bathing free up caregivers to focus more on residents’ needs. AL Advantage requires no setup or training fees, no long-term contract or cancellation penalties. An unlimited number of users are supported round-the-clock by knowledgeable senior living care support staff. Wondering if AL Advantage is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. ## AL Advantage User Interface ## Popular AL Advantage Alternatives Main Product AL Advantage 4.3 [(74)](https://www.softwareadvice.com/long-term-care/al-advantage-profile/#reviews) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.44Customer support - 4.07Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.7 [(175)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.87Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) 4.8 [(20)](https://www.softwareadvice.com/nursing-home/netsolutions-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.65Value for money - 4.95Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [PointClickCare EHR for Senior Living](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [Therap](https://www.softwareadvice.com/product/467875-Therap/) 4.7 [(100)](https://www.softwareadvice.com/product/467875-Therap/reviews/) Ratings Breakdown - 4.45Ease of use - 4.48Value for money - 4.65Customer support - 4.51Functionality Pricing Available upon request Get Price ## AL Advantage Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Basic $7.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AL Advantage Features - Popular features found in Assisted Living Assessment Management Charting Communication Management Compliance Management Document Management Incident Management Meal/Nutrition Management Medication History Point of Care System Reporting & Statistics Scheduling Staff Management - More features of AL Advantage Access Controls/Permissions Admissions Management Alerts/Escalation Alerts/Notifications Care Plan Management Contact Management Customizable Reports EMR/EHR Event/Activities Planning For Nursing Homes Geriatric Care HIPAA Compliant Home Health Care Management Medical Billing Patient Records Management Reminders Search/Filter Staff Scheduling Task Scheduling User Management ## AL Advantage User Reviews ## AL Advantage customer ratings - Overall rating: 4.3/5 - Total reviews: 74 ### Rating distribution - 5 stars: 40 reviews (54%) - 4 stars: 23 reviews (31%) - 3 stars: 6 reviews (8%) - 2 stars: 5 reviews (7%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.1/5 --- Have you used AL Advantage and would like to share your experience with others? ### AL Advantage - Overall rating: 5/5 - Reviewer: Reynaldo G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered It is easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and learning. It makes it very easy to determine which level of care my resident needs. #### Cons Nothing really. Everything is on point and easy. --- ### ALA performance - Overall rating: 4/5 - Reviewer: VIVIAN F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered ala provides us with the tools to create a resident file and stay in compliance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros ease and that state licensing approves it. customer service is great. #### Cons the medication section . it is cumbersome and is not friendly for clinicians to whom we present request for reconciliation or review. the software captures and saves all meds that are entered into the system and does not have a feature to archive so it is not possible to generate a clean current list of active meds. it also does not archive old orders. we have a lot of order changes. there should be a way to segregate so that a current list of accurate meds is provided. also, the assessment tool is good but should also be a stand alone . the full service plan is not often needed but the basic assessment is. currently , the assessment function does not capture any notes or instructions. additionally, not all facilities use a point system. this is confusing to customers. the face sheet does not always put the alternate resp party contacts in the right order. it should be specific so we can choose what shows up on face sheet. needs to add a specific section for annual vaccines and calendar of office visits- which dr is seen, date, etc. #### Reasons for choosing AL Advantage strong history and working relationship #### Vendor response Vivian, Thank you for letting us know this information and our support team will continue to be in contact with you throughout this process of enhancing our software to better meet your needs. We thank you for this review and look forward to optimizing the system so that it is easier to use and understand for you and your staff. Thank you for informing us of these needed changes. Sincerely, AL Advantage Replied October 2019 --- ### How it works for me! - Overall rating: 4/5 - Reviewer: Kathy C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I am very pleased with the overall aspects of this program especially since my company is a new concept and there are no other programs that will adapt readily to what we need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Reasonably priced, great support, easy to access and printed forms are professional. #### Cons When I tab to another section, I have to click twice and sometimes I am unaware that it is not imputing my information until I have typed for several seconds. --- ### AL Advantage pros vs. cons - Overall rating: 5/5 - Reviewer: Jan M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fairly easy to use. I use the program every day I am at work. I appreciate the "drop-down" selections on the Needs and Service Care Plan feature. #### Cons Cannot save a CA death report. When you add one item to the Needs and Service Care Plan, the entire care plan has to be reprinted. Confusion when listing the responsible party vs. the alternate contact for the face sheet. Responsible party is not always the person to call in an emergency....especially if they do not live locally. Initially, a little more "hands on" training would have been nice and also a couple of follow-up visits from the Rep would have been helpful. I know we are not utilizing the full features of this program due to our heavy case load of 171 residents. #### Vendor response Hello Jan, Thank you for this wonderful review. When needing to save the CA Death Report simply open the link and download that report to your local machine. This will allow for local saving and editing. We are always wanting to help our users with our software. If you would like to let us know a good time we can perform another training session for users please let us know and we will be happy to schedule that. We always want you and your users to get the best and most abundant experience from our software. Thank you! Replied June 2019 --- ### Excellent internet based software, updates and intuitive UI a little behind - Overall rating: 4/5 - Reviewer: Garrett H. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been with the company from the beginning and have seen positive, but slow, progress. We use it mainly for MARs and Facesheets. It's too clunky and not user friendly enough at this point to use on tablets. As stated above the customer service is awesome! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love that it's built specifically for the industry. Face-sheets and MARs are equipped with the exact information needed. Customer support is on top of things, very quick to resolve issues and respond. #### Cons The UI is a little behind for online software. Seems like the web page could fill up the screen better, there are wide columns on either side. It can be really slow to respond or load and there seem to be a lot of steps involved sometimes, for example just to print the MARs. An app based software would also be great to be used on tablets! It would be nice to have a drop down menu of medications, doses and general directions, it would make entering MARs much faster. Also an electronic MAR would be awesome as well! Where each med-tech had a login and could digitally sign for meds. #### Vendor response Thank you so much for writing a review, Garrett! We appreciate your honest assessment and are looking forward to implementing some of the features that you mentioned in the future. We truly appreciate you taking time from your busy day to share your insights. We value our partnership with you. Sincerely, The AL Advantage Team Replied August 2018 --- ### User Friendly - Overall rating: 4/5 - Reviewer: Courtney S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The care plans are easy to read for the care staff giving the direct care. Communication of care is important in our line of work. AL Advantage has well organized care plans for staff to get the information needed. I also like the drop down menu with options for title of chart notes. It helps keep all chart notes for certain topics organized when you need to find certain information. #### Cons It would be nice to be able to add more information into certain areas of care. Some resident's don't need information under "grooming" entry, but need extra room under "dressing" on the care plan. It would be nice to not be so limited on space per heading, instead limit space per page. #### Vendor response Courtney, Thank you for the review and taking your time to let us know how we and the software are doing. We have a new roll-out that is deploying on the 5th of this month that will address this entry and space issue. If you need anything do not hesitate to contact support. Thank you! Replied August 2019 --- ### The grace of AL Advantage - Overall rating: 5/5 - Reviewer: Leah P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Using AL Advantage is made creating care plans for residents so much easier and offers easy medical terminology to use for every type of patient. The Extra tabs helps give a guideline to how much time in between admitting and when the info should be updated, giving extra space to write a brief description for the patient has been helpful. The Incident report and how it retains the info for years is helpful because it is needed in case by case situations. #### Cons The only issue I have is the amount of time it gives while I'm inputting information it will cut off and I will lose all I have been inputting and have to go back and retype the info in. That's the most frustrating part. #### Vendor response Leah, Thank you for taking your time to write this review. We are happy that AL Advantage is surpassing your expectations and retaining your information as needed. We will have our Development team track and fix the issue you mentioned for data entry. Thank you! Replied June 2019 --- ### Easy to use but only if you use a point system - Overall rating: 5/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is helping me ensure that I am capturing the revenue for level of care. It also ensures that I do not miss any updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to use, add residents, archive residents. I like the reports and the staffing model recommendations. #### Cons The NEW RESIDENT TAB IS IN THE WRONG SPOT! IT IS IN THE BOTTOM RIGHT AND MY STAFF CLICKS IT CONTINUOUSLY THINKING IT IS THE NEXT BUTTON. There is no next button or save button. We end up with 10+ new residents a week and I have to archive them! #### Vendor response Hi Rebecca, Thank you so much for your review! We're glad that your team finds it easy to use and that the reports and reminders are helpful as well. We truly appreciate your input about the system functionality and will take it into consideration as we continue to make the software the most efficient for our users. We know that your time is valuable and look forward to partnering with you for years to come. Warm regards, The AL Advantage Team Replied February 2019 --- ### Great Easy Program - Overall rating: 5/5 - Reviewer: Rodney W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love how easy to use this program is. I like also how affordable it is. #### Cons There hasn't been anything that i haven't liked yet. #### Vendor response Thank you so much for writing a great review, Rodney! We're so glad that the program is meeting the needs at Beacon Crest. We appreciate you taking time from your busy day to share your insights. We truly value our partnership with you. Sincerely, The AL Advantage Team Replied August 2018 --- ### Safety Manager - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like the fact I receive daily incident reports. #### Cons I cannot recall what I like least about the software. #### Vendor response Thank you for your review! We know your time is valuable and appreciate you taking the time to offer your feedback. We look forward to continuing our partnership in senior care. Sincerely, The AL Advantage Team Replied August 2018 --- Showing 1 - 10 of 74 Reviews Load More Reviews ## AL Advantage Popular Comparisons [ECP vs AL Advantage](https://www.softwareadvice.com/compare/72903-al-advantage/vs/448947-ECP/)[PointClickCare EHR for Senior Living vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/senior-living-core-platform/)[AxisCare vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/axiscare/)[Therap vs AL Advantage](https://www.softwareadvice.com/compare/72903-al-advantage/vs/467875-Therap/)[TheWorxHub vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/worxhub/)[Carepatron vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/care-patron/)[Eldermark vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/eldermark/)[MatrixCare Skilled Nursing Facility vs AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/matrixcare-ehr/) [Compare All Alternatives](https://www.softwareadvice.com/long-term-care/al-advantage-profile/alternatives/) ## Other Top Recommended Assisted Living Software [ECP](https://www.softwareadvice.com/product/448947-ECP/) **4.7** (175) Recently recommended **9** times [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) **4.6** (37) Recently recommended **8** times [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) **4.8** (20) Recently recommended **8** times [Icon](https://www.softwareadvice.com/long-term-care/voicefriend-profile/) **4.7** (25) Recently recommended **4** times Stuck Between Options? 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