As an experienced nurse consultant in the assisted living industry, I have had exposure to multiple electronic documentation programs and I am always delighted and relieved when I have the opportunity to support companies and communities that utilize AL Advantage! The owners of AL Advantage, support personnel, and the actual program all live up to their claims: it is extremely easy to use, it transfers information to various documents thus reducing wasted time individually creating related documents, creates intelligible reports, the program can easily support state specific idiosyncrasies related to documentation requirements. Unlike many other programs, AL Advantage does not require extensive time to create specific drop-down boxes. A variety of options are already assembled in the drop-down boxes, yet the user also has the option of entering free-text entries as well. And if there is ever a question or a need? One simple call or email is usually all it takes to achieve near immediate resolution from well-qualified and professional support personnel! Thank you, AL Advantage, for making my job so much easier and more enjoyable with your program!

Like most? That's a tough question! Maybe that I can quickly and easily assemble an assessment with the LOC and service plan information being transferred within the program when I have a last minute admission, but that I can also re-enter and "beef up" the entries at a later date because of the free-text option. Being able to toggle to various sections of the program within a resident without having to reselect the resident for each section. And how the information transfers from one section to another and populates lists without having to re-enter the information multiple times. Shall I keep going?

Nothing. Especially because the very few things I have found that I didn't care for had to do with me as the user, not the program!

When system is slow, i would reach out to rep and he's always always ready to help me, remotely guide me with the concerns. Rep is very attentive and follows through! He would let me know if it's a system update that is causing the hour glass to keep going; or if it's my wrong doing :-) He would make suggestions on what i should do when i am logged in to aladvantage so that i can work efficiently.

ALadvantage has easy navigation from one tab to another. I would say that it should be stressed to customers TO ALWAYS SAVED CURRENT ASSESSMENT TO HISTORY otherwise you will lose and it will look like you didn't do it :-(

There are times when system is slow but that's mainly because ALadvantage are running software updates however i would suggest to send notification to customers :-)

The software is functional. However, many of the features are difficult to access and the overall UI is not user-friendly.

The intuitiveness of the navigation and the fact that it does not interface directly with other software that we use causes challenges.

It helps with communication among all staff in the Assisted Living department. However, we experience that's it's also down for maintenance during business hours and for this reason we are not always able to save our charting after typing it in. It would be helpful to have prior communication about this, as we can avoid charting during those times.

-User friendly. -Easy to use -Great customer support -Great online tutorial

-Not enough areas for additional note taking on assessment tool

Using AL Advantage is made creating care plans for residents so much easier and offers easy medical terminology to use for every type of patient. The Extra tabs helps give a guideline to how much time in between admitting and when the info should be updated, giving extra space to write a brief description for the patient has been helpful. The Incident report and how it retains the info for years is helpful because it is needed in case by case situations.

The only issue I have is the amount of time it gives while I'm inputting information it will cut off and I will lose all I have been inputting and have to go back and retype the info in. That's the most frustrating part.