As an experienced nurse consultant in the assisted living industry, I have had exposure to multiple electronic documentation programs and I am always delighted and relieved when I have the opportunity to support companies and communities that utilize AL Advantage! The owners of AL Advantage, support personnel, and the actual program all live up to their claims: it is extremely easy to use, it transfers information to various documents thus reducing wasted time individually creating related documents, creates intelligible reports, the program can easily support state specific idiosyncrasies related to documentation requirements. Unlike many other programs, AL Advantage does not require extensive time to create specific drop-down boxes. A variety of options are already assembled in the drop-down boxes, yet the user also has the option of entering free-text entries as well. And if there is ever a question or a need? One simple call or email is usually all it takes to achieve near immediate resolution from well-qualified and professional support personnel! Thank you, AL Advantage, for making my job so much easier and more enjoyable with your program!

Like most? That's a tough question! Maybe that I can quickly and easily assemble an assessment with the LOC and service plan information being transferred within the program when I have a last minute admission, but that I can also re-enter and "beef up" the entries at a later date because of the free-text option. Being able to toggle to various sections of the program within a resident without having to reselect the resident for each section. And how the information transfers from one section to another and populates lists without having to re-enter the information multiple times. Shall I keep going?

Nothing. Especially because the very few things I have found that I didn't care for had to do with me as the user, not the program!

When system is slow, i would reach out to rep and he's always always ready to help me, remotely guide me with the concerns. Rep is very attentive and follows through! He would let me know if it's a system update that is causing the hour glass to keep going; or if it's my wrong doing :-) He would make suggestions on what i should do when i am logged in to aladvantage so that i can work efficiently.

ALadvantage has easy navigation from one tab to another. I would say that it should be stressed to customers TO ALWAYS SAVED CURRENT ASSESSMENT TO HISTORY otherwise you will lose and it will look like you didn't do it :-(

There are times when system is slow but that's mainly because ALadvantage are running software updates however i would suggest to send notification to customers :-)

The software is functional. However, many of the features are difficult to access and the overall UI is not user-friendly.

The intuitiveness of the navigation and the fact that it does not interface directly with other software that we use causes challenges.

It helps with communication among all staff in the Assisted Living department. However, we experience that's it's also down for maintenance during business hours and for this reason we are not always able to save our charting after typing it in. It would be helpful to have prior communication about this, as we can avoid charting during those times.

-User friendly. -Easy to use -Great customer support -Great online tutorial

-Not enough areas for additional note taking on assessment tool

Using AL Advantage is made creating care plans for residents so much easier and offers easy medical terminology to use for every type of patient. The Extra tabs helps give a guideline to how much time in between admitting and when the info should be updated, giving extra space to write a brief description for the patient has been helpful. The Incident report and how it retains the info for years is helpful because it is needed in case by case situations.

The only issue I have is the amount of time it gives while I'm inputting information it will cut off and I will lose all I have been inputting and have to go back and retype the info in. That's the most frustrating part.

I have personally used AL Advantage in three properties (different companies) and it's just absolutely wonderful and user friendly. Its a great tool for our staff. Beneficial reports that help our community stay in compliance. One of the best face sheets I have seen. As a nurse, it is convenient when placing all the information for an incident, AL Advantage creates the exact state report needed. The only things that I would say about the system that I wish was a little different is automatically dating the next assessment and MD report.

- User Friendly - Reports - Face Sheet - Populating state reports - Keeping the showers and laundry schedules organized

- You have to manually input the assessment date, MD Report and it doesn't automatically schedule the next assessment.

It is an easy program to use. I would like a more in-depth assessment with more breakdown, but it is fine for simple services.

it is an easy program to use and that is the best I can say right now

if I am working on an assessment, which can be over a period of days, and I do not save the current assessment to history, any changes will still affect my "numbers". I do not like this as it is not always accurate. I have complained about this feature, since it skews my staffing.

Overall program is helpful and intuitive.

Love the support plan feature and the ability to print a resident summary for caregivers and for training new staff on resident care needs

Layout of the incident reports when looking at a specified time frame. Not easily read with the way it is broken down. Often we find a resident file transposed. Such as a resident picture that mysteriously shows up under a different residents name and info.

Ease of use, the system is very easy to learn and navigate.

The software requires a lot of user intervention and changes. I wish the system would prompt a bit more i.e. an assessment and service plan should be completed at the same time. However, the system allows for this to be individual. Or that they are not required to be saved to history.

Everything is wonderful except the deleting of parts of care-plans while working, this has been the only downfall I see but it is a big one.

Easy one click access to lots of info on each resident

Many times when working on care plans the whole thing deletes itself having to start the whole section over, it may be only one section but a lot of time and detail goes into it

This was the answer to major concerns of licensing body about our care plans and regular updates. Because AL Advantage tracks this information its easy to prove what we are doing and when.

Easy to use, constantly improving, very intuitive

Sometimes there are reports that I would like to have that I can't get. Main one is a diet list that includes pictures (have submitted previously).

I think it needs improvement, levels of care do not always capture accurate care needed.

I like the snap shot overview of the community and the reports we are able to pull up.

I would like to be able to show more personal preferences and choice for residents. I would like to see more ability to focus on person centered care not just the task. Including choices, best practice and interventions that work.

easy to use and it is updated often by the al staff

boxes are added w/o explanation, but can be figured out

easy to use. can talk to a real person when you have a problem

not being able to print one resident than having to print a group of them. under reports.

This software is very useful. Very easy to use.

I like everything in the software. I can easily access from home or any computers.

working in a senior retirement its very easy to keep track of information

easy to understand and enter all information

nothing its very simple to use there's not a lot of training you need for this

Terrific customer support!

Intuitive and so many great features for gathering data.

Users can print off assessment summaries without saving the information. They can also save assessment to history and it is then removed from 90 day list of overdue assessments without changing assessment or doing a service plan.

I am an Assisted Living/MC RN Nurse Consultant who has been working with/training AL Advantage for almost three years now. I have yet to hear a negative word from any of the users I have trained and I personally am a huge fan of this product. I work with many different companies, small and large communities in multiple States across the country and AL Advantage excels in all respects!

Ease of use, easy to train.

We used Al Advantage with my last company and had such a great experience we brought it to our new community.

It's very user friendly, we even have people with no computer experience able to use.

Only thing I can think of is when our internet goes down, which we have a lot of problems with. A back up plan. This is no issue with Al Advantage. We're just so lost without it.

Since first being introduced to AL Advantage back in July of last year, we have been amazed as to how we ever got along without this software. Even our resident families have grown to appreciate the extensive detail that this system offers.

Awesome! No complaints thus far

The friendliness user capability and its an organized system making work easier!

Appears somewhat dated with interface. Update interface and make portal more appealing.

so far so good.

Ease of use and level of care results. Simplicity of the lay out.

It has a learning curve, but once you get used to it it is all ok.

I like the functionality of the software. It has everything we need to maintain our resident records and able to update as needed.

I don't there is anything I don't like about the software at this time. It has everything that I need.

The customer support team have been great in responding quickly.

I have been able to navigate through the software with little assistance. It is very user friendly.

I do not utilize all aspects of the software. I would like to see a way to prepopulate some things to a generic medication lists. Not a MAR just a list of meds.

Ease of use

Customer service is great. They respond in an appropriate time.

There are some areas I wished would prepopulate Dealing with the cloud, sometimes requesting a print job, it does not occur at the time I need it.