MatrixCare Life Plan Community vs InTouchLink
MatrixCare Life Plan Community has 42 reviews and a rating of 4.15 / 5 stars vs InTouchLink which has 27 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The ability to progress through the program with ease is do important in a busy medical building. Our nurses are busy caring for patients and appreciate the user friendly product we provide for them.
- Great Environment and people. Hardworking and dedicated management who always encourage to development.
Cons
- Because of the amount of data, the system will frequently not run at a decent pace for the users. This causes some discord with the users.
- You really have to train and meet regularly in order to use it to its fullest potential. It is very time consuming and costly and is not customizable.
Pros
- Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist.
- I like that the system is pretty easy to use for entering the information and then displaying the information, easy to learn.
Cons
- When we want to send calendars via email, we have to put them in a different format so that families can open them. I'm sure once families have access to the program, this problem will be eliminated.
- Trouble shooting issues can be difficult, replacing equipment in expensive.
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