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Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make inform...Read more about Eldermark

4.5 (25 reviews)

7 recommendations


ECP is a cloud-based electronic health records (EHR) solution that assists living and senior care communities of any size. It is suitable for multi-state providers and includes assessments, care charting, alerts, task lists, and r...Read more about ECP

4.7 (107 reviews)

6 recommendations

WellSky Long-Term Care

WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform that helps providers in skilled nursing, continuing care retirement communities, assisted & independent living, and intermediate care manage these c...Read more about WellSky Long-Term Care

4.7 (18 reviews)

3 recommendations


Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

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Net Health

Net Health Therapy for Hospitals – Outpatient is cloud-based rehab therapy documentation, scheduling and practice management software designed specifically for hospital outpatient settings. A fully-integrated solution, Net Health...Read more about Net Health


The healthcare workspace for teams and their clients. Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more held in one place. ...Read more about Carepatron

Tabula Pro

Tabula Pro is a web-based assisted living software designed to help senior living facilities manage forms, documents, scheduling and reminders. Key features include staff management, medication tracking, admissions management, car...Read more about Tabula Pro


TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and oper...Read more about TheWorxHub

myUnity Home Care & Hospice

Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive, compliant and user friendly. The system supports all post-acute service lines, including home health...Read more about myUnity Home Care & Hospice


ShiftCare is a comprehensive home care agency software designed to streamline your operations and enhance efficiency. Our platform is available as both a web-based platform and a separate mobile app for caregivers, ensuring flexib...Read more about ShiftCare

AL Advantage

AL ADVANTAGE is a cloud-based senior living software, designed and supported by senior living health care experts. Senior caregivers record resident care activities for specific state compliance and optimum clinical outcomes. The ...Read more about AL Advantage


Assisted Living Intelligent Solutions (ALIS) is electronic health records (EHR) software for assisted living and memory care communities of all sizes throughout the U.S. Founded in 2005, vendor Medtelligent designed ALIS as a Web-...Read more about ALIS


ScheduleAnywhere is a hybrid employee scheduling platform that helps human resources (HR) departments in businesses to manage employee scheduling routines and activities. The solution can either be deployed on-premise or hosted in...Read more about ScheduleAnywhere


ContinuLink provides Home Care and Home Health EMR software solutions for agencies in the pre and post-acute care market. ContinuLink enables the business of caring and has earned the trust of some of the largest and most reputabl...Read more about ContinuLink

Senior Living Core Platform

PointClickCare's Senior Living Core Platform is a senior-care focused platform that allows nursing and assisted living providers to provide the best possible resident experience, attract and retain talent, and ensure risk and safe...Read more about Senior Living Core Platform

MatrixCare Life Plan Community

Life plan community (LPC) EHR software from MatrixCare is a fully managed service designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRC) by simplifying administrative complexities an...Read more about MatrixCare Life Plan Community

SNF Metrics

SNF Metrics is a cloud-based software designed to streamline the operations of skilled nursing facilities (SNFs). It offers various applications and reports, delivering real-time insights and trend analysis across areas such as fi...Read more about SNF Metrics


Storiicare is a cloud-based long-term care solution that enables adult daycare centers, assisted living providers and nursing homes to manage processes related to patients’ admissions, communications, staff scheduling and more. It...Read more about StoriiCare


InTouchLink is a hospitality platform with basic functions, such as message broadcasting for digital signs. It also features in-depth functions, including enterprise management features. Users can organize calendars, community eve...Read more about InTouchLink


Icon is the result of VoiceFriend’s best-in-class communication technology and Caremerge’s leading engagement solutions joining together under a mutual mission – to equip organizations that support seniors with the tools needed to...Read more about Icon

Buyers Guide

Last Updated: March 16, 2023

Assisted living facilities are becoming more prevalent for those with special needs or with the rising elderly population. But a boom in the industry also means more competition and, consequently, greater need for improving services. While software can help, technology requirements of such facilities are different than those of general medical practices'.

Hence, you'll want to evaluate solutions that are specific to assisted living. That's why we've created this Buyers Guide to detail everything you need to know before making the final purchase decision.

Here's what we'll cover:

What is assisted living software?

Assisted living software helps assisted living facilities manage the well-being and satisfaction of their residents by enhancing the quality of healthcare and other services. In addition, the software helps assisted living facilities optimize their resource allocation, manage medical staff scheduling, and bill patients to receive payments.


Billing status in Carevium Assisted Living Software (Source)

Common features of assisted living software

Different vendors offer different features in their assisted living software. Selecting the right assisted living software for your facility is easier when you know what the common features are and what they do.

Resident ADL assessment

Users can assess activities of daily living (ADLs)—used for patient move-in and pre-admission assessments, and periodic reviews to adjust care levels.

eMAR and eTAR

Users can manage medication details in the form of electronic medication administration records (eMAR) and electronic treatment administration records (eTAR). They provide users with accurate description of medications, strength, and dosage information along with physician notes and other suggestions.

Patient scheduling

Allows staff to schedule medical appointments for resident patients. Users can not only make and edit appointments, but also search and find scheduled appointments.


Users can access real-time reports (graphical charts) on resident census, occupancy, billing summary, move-ins, move-outs, prospects, etc.

Medical billing

Allows users to automate repetitive and error-prone billing tasks. The feature helps practices verify patients' insurance coverage, submit claims electronically, and improve collections.

Marketing and referrals management

Users can capture and track leads, and manage follow-up communications.

To further understand these features and learn about assisted living software vendors, call our advisors at 855-998-8505

What type of buyer are you?

Before you start evaluating assisted living software options, you'll want to know what buyer category you belong to. We believe most buyers will fall into one of the below categories:

  • Small and independent assisted living facilities: These buyers offer some measure of social and healthcare services assistance, however, to a lesser degree compared to managed care facilities or nursing homes. Common software features that are more typical for these facilities include resident ADL assessment and patient scheduling.

  • Managed care communities: These buyers provide a broader range of healthcare services compared to the basic ones offered by small and independent living facilities. These buyers would require medical billing and reporting options due to the larger number of residents they deal with.

  • Large nursing homes: The requirements of nursing homes are not different from those of hospitals. These buyers usually prefer an EHR suite with an integrated assisted living software module.

Benefits of assisted living software

While some of the benefits of assisted living software may be clear from our discussion above, we've called out the most notable ones below:

  • Efficient care: Assisted living software helps you prepare move-ins and pre-admissions along with periodic reviews to adjust care levels. You can also keep track of residents' dietary requirements, medications, and treatment directions in real time. This enhances the quality of care and satisfaction of residents.

  • Increased profitability: Assisted living software helps increase profits by streamlining administrative tasks while your staff remains focused on resident care. The software's reporting feature provides you graphical representations of your business's performance, so you remain up-to-date on all business aspects of your facility.

Key considerations

Here are some important questions to consider before you purchase assisted living software:

  • Mobile readiness: If you want to access your assisted living software on an iPad, iPhone, or Android device, ask your shortlisted vendors if they have a mobile app. As more and more healthcare professionals use mobile devices in a professional capacity, assisted living software vendors are developing apps for smartphones and tablets.

  • Scalability: Ask your shortlisted vendors about the scalability of their tools. You'll need a solution that supports your practice as it grows and is able to handle your expanding needs.

  • Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.

  • Integration: Ask the vendor whether the assisted living software integrates with your existing electronic health records (EHR) system or not. Integration would help you import patient health data seamlessly.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.