Finding software can be overwhelming. Software Advice has helped hundreds of assisted living facilities choose the right assisted living software to treat their resident patients.

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Eldermark

Eldermark is a cloud-based electronic health records (EHR) solution that offers functionalities to help assisted living facilities to meet various clinical, financial and marketing needs. Eldermark’s Service Minder product (E... Read more

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Recent recommendations: 4 recommendations

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AL Advantage

AL ADVANTAGE is a cloud-based assisted living software, designed and supported by assisted living health care experts. Senior caregivers record resident care activities for specific state compliance and optimum clinical outcomes. ... Read more

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Recent recommendations: 2 recommendations

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myUnity Senior Living

myUnity by Netsmart (formerly HealthMEDX Vision) is a person-centered, unified electronic health record (EHR) system that connects all senior living lines of business with other care settings. This next-generation platform allows ... Read more

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Recent recommendations: 1 recommendations

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myUnity Home Care & Hospice

myUnity Home Health and Hospice by Netsmart (formerly DeVero) is a forms-based, clinical point-of-care system that is intuitive, compliant and user friendly. It leverages the most strategic components of existing Netsmart solution... Read more

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TheWorxHub

TheWorxHub by Dude Solutions is a cloud-based and mobile solution to help you prioritize, manage and ensure completion of compliance-related maintenance and much more. With TheWorxHub, you can more efficiently manage everything th... Read more

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ALIS

Assisted Living Intelligent Solutions (ALIS) is electronic health records (EHR) software for assisted living and memory care communities of all sizes throughout the U.S. Founded in 2005, vendor Medtelligent designed ALIS as a Web-... Read more

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ScheduleAnywhere

ScheduleAnywhere is a hybrid employee scheduling platform that helps human resources (HR) departments in businesses to manage employee scheduling routines and activities. The solution can either be deployed on-premise or hosted in... Read more

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MatrixCare Life Plan Community

MatrixCare Life Plan Community helps providers capture and manage their resident information across the care continuum. By leveraging innovative technology, MatrixCare solutions allow organizations to manage financial and clinical... Read more

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ECP

ECP is a cloud-based electronic health records (EHR) solution that assists living and senior care communities of any size. It is suitable for multi-state providers and includes assessments, care charting, alerts, task lists, and r... Read more

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eResidentCare

eResidentCare is a cloud-based care management solution for assisted living facilities, group homes, adult foster care, residential care and mental health centers. Primary features include charting, resident care plans, incident r... Read more

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StoriiCare

Storiicare is a cloud-based long-term care solution that enables adult daycare centers, assisted living providers and nursing homes to manage processes related to patients’ admissions, communications, staff scheduling and more. It... Read more

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Senior Insight

Senior Insight is a cloud-based care solution for assisted living facilities of all sizes. It features prescription management, configurable assessments, ADL charting, document management and more. Senior Insight offers point... Read more

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Cliniconex

Each month, Cliniconex triggers over 800,000 engagements for medical professionals and senior care providers. Our flexible automation solutions are deeply integrated into EHR/EMRs so workflows and processes are never compromised. ... Read more

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MatrixCare Senior Living Facility

MatrixCare Senior Living helps operators streamline their processes to drive occupancy and meet business objectives. By leveraging innovative technology, MatrixCare enables staff to manage financial and operational information usi... Read more

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Caremerge

Caremerge is a cloud-based senior care facilities and long term care solution. Primary features include senior living EHR, family engagement, community engagement and chronic care management. Caremerge integrates with an exis... Read more

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Occupancy Advantage

Advantage Anywhere, created by Genesis Global Solutions, is a sales customer relationship management (CRM) system with marketing automation features suitable for business of all size and kind. It offers marketing and sales automat... Read more

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Enquire CRM

Enquire CRM is a cloud-based customer relationship management solution that helps businesses in the healthcare industry capture leads, manage referrals and streamline sales operations. It comes with a centralized dashboard, which ... Read more

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Smartlinx

SmartLinx workforce management suite helps businesses streamline operations, control costs, minimize compliance risk, and deliver quality care. Schedule Optimizer is fully integrated with all the other powerful components of the S... Read more

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Senior Living Core Platform

PointClickCare's Senior Living Core Platform is a senior-care focused platform that allows nursing and assisted living providers to provide the best possible resident experience, attract and retain talent, and ensure risk and safe... Read more

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COMET

COMET is an integrated set of applications for Long-term and Post-Acute Care (LTPAC) communities. These applications are grouped into suites that can be combined or purchased separately. COMET clinical EMR suite can be used t... Read more

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Buyers guide

Assisted living facilities are becoming more prevalent for those with special needs or with the rising elderly population. But a boom in the industry also means more competition and, consequently, greater need for improving services. While software can help, technology requirements of such facilities are different than those of general medical practices'.

Hence, you'll want to evaluate solutions that are specific to assisted living. That's why we've created this Buyers Guide to detail everything you need to know before making the final purchase decision.

Here's what we'll cover:

What is assisted living software?

Assisted living software helps assisted living facilities manage the well-being and satisfaction of their residents by enhancing the quality of healthcare and other services. In addition, the software helps assisted living facilities optimize their resource allocation, manage medical staff scheduling, and bill patients to receive payments.

Billing status in Carevium Assisted Living Software

Billing status in Carevium Assisted Living Software (Source)

Common features of assisted living software

Different vendors offer different features in their assisted living software. Selecting the right assisted living software for your facility is easier when you know what the common features are and what they do.

Resident ADL assessment Users can assess activities of daily living (ADLs)—used for patient move-in and pre-admission assessments, and periodic reviews to adjust care levels.
eMAR and eTAR Users can manage medication details in the form of electronic medication administration records (eMAR) and electronic treatment administration records (eTAR). They provide users with accurate description of medications, strength, and dosage information along with physician notes and other suggestions.
Patient scheduling Allows staff to schedule medical appointments for resident patients. Users can not only make and edit appointments, but also search and find scheduled appointments.
Reporting Users can access real-time reports (graphical charts) on resident census, occupancy, billing summary, move-ins, move-outs, prospects, etc.
Medical billing Allows users to automate repetitive and error-prone billing tasks. The feature helps practices verify patients' insurance coverage, submit claims electronically, and improve collections.
Marketing and referrals management Users can capture and track leads, and manage follow-up communications.

To further understand these features and learn about assisted living software vendors, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your facility.

What type of buyer are you?

Before you start evaluating assisted living software options, you'll want to know what buyer category you belong to. We believe most buyers will fall into one of the below categories:

  • Small and independent assisted living facilities: These buyers offer some measure of social and healthcare services assistance, however, to a lesser degree compared to managed care facilities or nursing homes. Common software features that are more typical for these facilities include resident ADL assessment and patient scheduling.

  • Managed care communities: These buyers provide a broader range of healthcare services compared to the basic ones offered by small and independent living facilities. These buyers would require medical billing and reporting options due to the larger number of residents they deal with.

  • Large nursing homes: The requirements of nursing homes are not different from those of hospitals. These buyers usually prefer an EHR suite with an integrated assisted living software module.

Benefits of assisted living software

While some of the benefits of assisted living software may be clear from our discussion above, we've called out the most notable ones below:

  • Efficient care: Assisted living software helps you prepare move-ins and pre-admissions along with periodic reviews to adjust care levels. You can also keep track of residents' dietary requirements, medications, and treatment directions in real time. This enhances the quality of care and satisfaction of residents.

  • Increased profitability: Assisted living software helps increase profits by streamlining administrative tasks while your staff remains focused on resident care. The software's reporting feature provides you graphical representations of your business's performance, so you remain up-to-date on all business aspects of your facility.

Key considerations

Here are some important questions to consider before you purchase assisted living software:

  • Mobile readiness: If you want to access your assisted living software on an iPad, iPhone, or Android device, ask your shortlisted vendors if they have a mobile app. As more and more healthcare professionals use mobile devices in a professional capacity, assisted living software vendors are developing apps for smartphones and tablets.

  • Scalability: Ask your shortlisted vendors about the scalability of their tools. You'll need a solution that supports your practice as it grows and is able to handle your expanding needs.

  • Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.
  • Integration: Ask the vendor whether the assisted living software integrates with your existing electronic health records (EHR) system or not. Integration would help you import patient health data seamlessly.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.