Carepatron
About Carepatron
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Most Helpful Reviews for Carepatron
1 - 5 of 150 Reviews
Omonoh
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great Service!
I really like how easy care patron is to use for the practitioner as well as the client coming into the practice. It has a lot of functionality and user friendliness and that’s what is really great about it.
CONSThe main thing that I don’t like about care, patron is how it’s difficult for my client to see when they next have appointments because then it does cause some issue and lateness were cancellations.
Emily
Health, Wellness and Fitness, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Professional
I really like the professional feel - not gimmicky or social media driven like many other software companies used for massage therapy
CONSI need clients to be able to fill out their intake/policy/authorization forms online (before their appointment). Carepatron does not allow this.
Reason for choosing Carepatron
I currently use MassageBook because of the ability for clients to fill out forms electronically before their appointments.
Anne-Sophie
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed April 2024
Mixed review
Easy to use; customer support is very prompt and helpful
CONSOften there's glitches with telehealth appointments and I've had to switch to zoom or another form of telehealth which is very disappointing
Reasons for switching to Carepatron
Change of practice. My old practice used Cliniko which was not in above options; the new one uses Carepatron
Jennifer
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2024
Great For Private practices
I love the ease of managing documents and being able to develop templates for use with multiple clients. I also loved how the clients were able to have access to their information through their very own login.
CONSIt can be a bit overwhelming trying to access everything and get setup initially. However, once you develop a routine it’s very easy to manage and maneuver.
Reasons for switching to Carepatron
To combine document management and scheduling.
Nicola
Mental Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Essential tool for private practice
All of the features on this platform are easy to set up, use and are essential to my business. Clients are able to schedule their own appointments which update my calendar. I am able to easily create documents and templates and manage my time more effectively. Customer support have excellent communication and are available to help with any issues and do this very quickly.
CONSAlthough I can create invoices, I do not use this feature as I currently use another platform that allows me to create invoices, receive payments and pay any taxes. If this was added to Carepatron, it would be the only platform I would need for all aspects of my business.