SMILE by CarexTech is a cloud-based communication and engagement solution that facilitates the exchange of information and resources between patients, caregivers and families through an online, password-encrypted family portal. Its suite includes electronic medical records (EMR), family engagement, activity scheduling, a volunteer database and marketing applications.
SMILE is suited for clients of all size and can accommodate multiple users. It also includes a lead management tool to capture information, such as lead source and status and allows the user to add lead-specific tasks. Report analytics include conversion rates, occupancy dashboards and activity utilization.
Additionally, SMILE is HIPAA-compliant and can be accessed via any device with an Internet connection. It also helps users to generate custom calendars that help them to manage their wellness programs. Support is offered via phone and email.