Cerner’s CareTracker software is a user-friendly and comprehensive solution that enables assisted living facilities to eliminate paper documentation. This system can help providers reduce risk, save time and improve quality of care.
Through iPads and touch-screen kiosks, users can easily collect resident data including behavior, mood and symptoms of common skin conditions. CareTracker analyzes this data and alerts supervisors to issues of declining health. This makes it easier to monitor resident conditions and identify those residents who may be at risk of falling or who require a hospital admission.
Caregivers use biometric thumbprint scanners or passwords for secure access to the CareTracker system, and every observation is stamped with the date and time. The intuitive design features large icons that change color when the minimum documentation necessary for a caregiver’s shift has been entered, which can increase the efficiency of data entry.
CareTracker is used in individual facilities and national chains alike.
Syed from Neurology Clinic
Employees number: 2-10 employees
CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.
Unlimited Staff Users
Color Coded Scheduling
Great Customer Support
Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra
High Upfront Costs
Only Works on Internet Explorer
Not iOS Friendly
No Patient Appointment Reminders
Amy from Wichita Presbyterian Manor
The communication tools to all staff and that you can choose acknowledge read.
I have not experienced anything I do not like about this vendor.
Great communication tool for community announcements, resident care etc. to all employees.
Rodolfo from Yeaman and Associates
Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.
The price can be a little to high compared to competitors
Make sure you fully understand the workflows that this product is helping or affecting.