CareTracker Software


 

Cerner’s CareTracker software is a user-friendly and comprehensive solution that enables assisted living facilities to eliminate paper documentation. This system can help providers reduce risk, save time and improve quality of care.

Through iPads and touch-screen kiosks, users can easily collect resident data including behavior, mood and symptoms of common skin conditions. CareTracker analyzes this data and alerts supervisors to issues of declining health. This makes it easier to monitor resident conditions and identify those residents who may be at risk of falling or who require a hospital admission.

Caregivers use biometric thumbprint scanners or passwords for secure access to the CareTracker system, and every observation is stamped with the date and time. The intuitive design features large icons that change color when the minimum documentation necessary for a caregiver’s shift has been entered, which can increase the efficiency of data entry.

CareTracker is used in individual facilities and national chains alike. 

 

CareTracker - Wall kiosk data entry
 
  • CareTracker - Wall kiosk data entry
    Wall kiosk data entry
  • CareTracker - iPad data entry
    iPad data entry
  • CareTracker - Resident page
    Resident page
  • CareTracker - Resident mobility assessment
    Resident mobility assessment
  • CareTracker - Activities of daily living (ADL) data
    Activities of daily living (ADL) data
  • CareTracker - Clinical intelligence tool
    Clinical intelligence tool
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

3 Reviews of CareTracker

Showing 1-3 of 3

 

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Syed from Neurology Clinic
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Promising EHR, Questionable Business Practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.

Pros

User Friendly
Custom Templates
Web Based
Unlimited Staff Users
Color Coded Scheduling
Great Customer Support

Cons

Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra
High Upfront Costs
Only Works on Internet Explorer
Not iOS Friendly
No Patient Appointment Reminders

Review Source
 
 

Amy from Wichita Presbyterian Manor
Specialty: Other

June 2015

June 2015

Great Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The communication tools to all staff and that you can choose acknowledge read.

Likes Least

I have not experienced anything I do not like about this vendor.

Recommendations

Great communication tool for community announcements, resident care etc. to all employees.

 
 

Rodolfo from Yeaman and Associates
Specialty: Other

June 2015

June 2015

Care Coordination at LTC and SNFs with Caretracker

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.

Likes Least

The price can be a little to high compared to competitors

Recommendations

Make sure you fully understand the workflows that this product is helping or affecting.