CareTracker Software

CareTracker Software

Find out more:

Find out more:

About CareTracker

Cerner’s CareTracker is a long-term care solution that enables assisted living facilities with no requirement of paper documentation. Through iPads and touch-screen kiosks, users can collect resident data including behavior, mood and symptoms of common skin conditions. CareTracker analyzes this data and alerts supervisors to issues of declining health. It enables monitoring resident conditions and identifying residents who may be at risk of falling or who require a hospital admission. CareTracker interface provides and tracks information with pictures that specify activities of the resident to be finished for the day. It allows managers to communicate with staff on changes with resident care, in-service meetings and changes in procedure. Caregivers use bi...

CareTracker Pricing

Free trial: 

Not Available

Free version: 

Not Available

Wall kiosk data entry
Slide 1 of 6

CareTracker Reviews

Overall Rating

4.25

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4

Value for money

4

Functionality

4.5

Showing 8 reviews

User Profile

Lauren

Verified reviewer

Company size: 51-200 employees

Industry: Chemicals

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

November 2022

Good tool for Charting!

Pros

It's easy to use. I work at one facility that uses it. You just walk up to the big kiosk on the wall and use your fingers to navigate it like you would an IPad. Yellow means not done, and no color means all charting has been done. They use cartoon pictures to symbolize each task. For example, a tooth brush symbolizes grooming.

Cons

It's not very popular in skilled nursing facilities. I think competitors are just more well-known or the functionality may be limited to only CNA charting. Not sure why facilities don't use Caretracker more often.

Rebecca

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

September 2019

Easy to Use!

Great software for tracking ADLS - super easy to use!

Pros

Easy to set-up new users and roles for my new hires

Cons

To log-in I had to delete some of the website from the url for it to actually open correctly

Alternatives Considered

Home Health Care Platform

Reasons for choosing CareTracker

Integration needs

Syed

Company size: 2-10 employees

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

December 2017

Promising EHR, Questionable Business Practices

CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.

Pros

User Friendly Custom Templates Web Based Unlimited Staff Users Color Coded Scheduling Great Customer Support

Cons

Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra High Upfront Costs Only Works on Internet Explorer Not iOS Friendly No Patient Appointment Reminders

Rodolfo

Time used: More than 2 years

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4.5

June 2015

Care Coordination at LTC and SNFs with Caretracker

Pros

Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.

Cons

The price can be a little to high compared to competitors

Jessica

Company size: 501-1,000 employees

Industry: Commercial Real Estate

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

March 2018

Fantastic system to use in LTC

Pros

Very quick and easy system to learn. Simple one touch clicks to document care given to a resident. Time isnt always on your side as a nurse, having a quick system that is able to be used as a touch tablet makes it convenient to have throughout the facility.

Amy

Time used: More than 2 years

EASE OF USE

5

FUNCTIONALITY

5

June 2015

Great Communication Tool

Pros

The communication tools to all staff and that you can choose acknowledge read.

Cons

I have not experienced anything I do not like about this vendor.

Rebecca

Company size: 51-200 employees

Industry: Commercial Real Estate

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

3

July 2018

It gets the job done!

It would be nice if there was a feature where you could select multiple people at once and chart them in the same fashion.

Pros

It is easy to do for individual charting! When needing to add personal information for each resident, it is easy to do because of how much you can personalize information.

Cons

Annoying to use for large groups of people. It is just time consuming to have to do every single person in the building.

Kayla

Company size: 201-500 employees

Industry: Commercial Real Estate

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

March 2018

Nice documenting tool while in facility

Pros

Pictures, and being able to see the flow of things throughout the day regarding the Patient. That really helps!

Cons

Numerous questions. I would like if there was a limited set of questions to help the documenting go faster.