CareTracker software


6 reviews(4.0/5)
6 reviews(4.0/5)

Cerner’s CareTracker is a long-term care solution that enables assisted living facilities with no requirement of paper documentation.     

Through iPads and touch-screen kiosks, users can collect resident data including behavior, mood and symptoms of common skin conditions. CareTracker analyzes this data and alerts supervisors to issues of declining health. It enables monitoring resident conditions and identifying residents who may be at risk of falling or who require a hospital admission. CareTracker interface provides and tracks information with pictures that specify activities of the resident to be finished for the day. It allows managers to communicate with staff on changes with resident care, in-service meetings and changes in procedure.

Caregivers use biometric thumbprint scanners or passwords for secure access to the CareTracker system and each observation is stamped with the date and time. PowerChart provides access to consolidated resident health information such as clinical data, orders and workflows.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

6 Reviews of CareTracker

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  • Rebecca from Lorien Health

    Specialty: Assisted Living

    Number of employees: 51-200 employees

    July 2018

    It gets the job done!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It would be nice if there was a feature where you could select multiple people at once and chart them in the same fashion.

    Pros

    It is easy to do for individual charting! When needing to add personal information for each resident, it is easy to do because of how much you can personalize information.

    Cons

    Annoying to use for large groups of people. It is just time consuming to have to do every single person in the building.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kayla from Family First Health

    Specialty: Nursing Home

    Number of employees: 201-500 employees

    March 2018

    Nice documenting tool while in facility

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Pictures, and being able to see the flow of things throughout the day regarding the Patient. That really helps!

    Cons

    Numerous questions. I would like if there was a limited set of questions to help the documenting go faster.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jessica from Family First Health

    Specialty: Nursing Home

    Number of employees: 501-1,000 employees

    March 2018

    Fantastic system to use in LTC

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very quick and easy system to learn. Simple one touch clicks to document care given to a resident. Time isnt always on your side as a nurse, having a quick system that is able to be used as a touch tablet makes it convenient to have throughout the facility.

    This review was submitted organically. No incentive was offered
    Review Source
  • Syed from Neurology Clinic

    Specialty: Other

    Number of employees: 2-10 employees

    December 2017

    Promising EHR, Questionable Business Practices

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    CareTracker is a promising EHR, but unfortunately, the company behind CareTracker could use some work. When we had first signed up for CareTracker, it was our understanding that a lot of the basic features would be included in the EHR aspect of CareTracker. Some of these basic features include sending and receiving faxes through the EHR, sending patient appointment reminders via EHR, integrating with labs to receive results, ePrescribing controlled substances etc. Once we started fully using the EHR, we found out that a lot of these basic features would cost hundreds/thousands of dollars to implement. In todays competitive EHR market, most companies include all of these features as basic features built-in to the monthly subscription cost. Because of this reason and CareTrackers unwillingness to compromise with a client that was using their Practice Management service for almost 4 years, we have decided to part ways with CareTracker in search of a better EHR system.

    Pros

    User Friendly
    Custom Templates
    Web Based
    Unlimited Staff Users
    Color Coded Scheduling
    Great Customer Support

    Cons

    Basic Features Such as Lab Integration, ePrescribing, Fax Integration Cost Extra
    High Upfront Costs
    Only Works on Internet Explorer
    Not iOS Friendly
    No Patient Appointment Reminders

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Amy from Wichita Presbyterian Manor

    Specialty: Other

    June 2015

    Great Communication Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The communication tools to all staff and that you can choose acknowledge read.

    Cons

    I have not experienced anything I do not like about this vendor.

  • Rodolfo from Yeaman and Associates

    Specialty: Other

    June 2015

    Care Coordination at LTC and SNFs with Caretracker

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Unlike other EHR products for LTPACs, Caretracker has a uniquely fast and efficient learning curve, this is vital for a successful utilization and streamline processes of clinical documentation on a care setting where the turn over in staff can reach up to 80%, having more staff fully engaged in electronic documentation means higher accuracy and quality when charting which then translates in better care coordination, this also positions facilities in the road to interoperability which then translates in lower readmission rates, better ratings and more referrals from Acute Care Hospitals.

    Cons

    The price can be a little to high compared to competitors

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