Cerner Ambulatory EHR vs MatrixCare Senior Living Facility

RATING:

3.8

(159)

Cerner Ambulatory EHR has 159 reviews and a rating of 3.77 / 5 stars vs MatrixCare Senior Living Facility which has 12 reviews and a rating of 3.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (159)
3.4 (12)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
3.5 / 5
1.5 / 5
Customer Support
3.5 / 5
3 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 8, 2024
April 24, 2018
Pros/Cons
  • Pros

  • Much better than paper charting; ability for interdisciplinary communication.
  • Easy customization and integration with third party tools, amazing customer support. Customize macros and auto text feature available in Powerchart.
  • Cons

  • Problems that arise because of difficulty to navigate certain areas; users are unaware and unable to utilize full capacity of software.
  • Learning to manually alter settings takes some time and user know-how. Getting settings to stay over time can be difficult.
Read all user reviews
  • Pros

  • The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site.
  • The support we have received from the Brightree team during our training and implementation process has been great.
  • Cons

  • This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product.
  • System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos