ECP vs Jotform

RATING:

4.7

(106)

ECP has 106 reviews and a rating of 4.68 / 5 stars vs Jotform which has 1917 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (106)
4.7 (1917)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 27, 2024
May 23, 2024
Pros/Cons
  • Pros

  • Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.
  • Ease of use is the most common praise from LTC facilities.
  • Cons

  • The demand causes the computer to freeze and require restarting.
  • In the last several months, ECP has frozen on our computer and we have to log out and re-enter to get back in. We have called, but still no solutions on why this is happening.
Read all user reviews
  • Pros

  • Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.
  • I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.
  • Cons

  • On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.
  • This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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12 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos