Support walks you through live support. Which is very helpful since it takes too many steps.

I have worked with eldermark for 8 years now and am extremely happy. Thanks for keeping this product so up to date.

I have trained many nurses on the program and because it has a strong intuitive aspect of the software, the training is quite easy, even for nurses who are naïve to the program.

You can't search a total database of residents or clientele on those whom have meds due. This is very frustrating for a number of reasons you may need that info.

The comprehensive ability of the software :  assessments, care/service planning, medication management and the ease of use of the software.

A decent gui meaning everything that is. Accessible in thee app is easily acessable.

I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected.

Eldermark has been easy to work with and have always been professional, courteous and very helpful.

This product is extremely user friendly. Once you learn your way around the program it's great to make corrections or add or subtract any information that is incorrect.

That it is not web based. Finding customizations in user set up roles can be hard to navigate.

It has so many awesome functions. Pretty much if you can think it, Eldermark has a way to make it happen.

The support team is the best; they are always quick to respond and follow up. The overall ease of the product from a user standpoint is also great.

I love that there are modules to cover most areas of operations and that they are all integrated. Data is made useful through widgets on their dashboard website.

Eldermark is top notch and their customer service is above and beyond.

You only get to see what medication are due in a current time period and once a med is passed you can't go back and see what you gave it could be dangerous if a mistake was made.

Overall, working with Eldermark has been a great experience. Staff are knowledgeable, helpful, professional, but easy to work with.

My only complaint is how it will kick us out sometimes.

Eldermark has been a dream to work with, user-friendly for all types of employees, excellent customer service and my support team are always available with the answers I need.

They are always improving on the user experience. We have been very happy with the software and are adding new modules to our company from them.

We have had a few problems with the programers having the system down when we were trying to use it without forwarning.

Support has been great and I have always had a quick response. The software is pretty easy to use.

I have been an eResidentCare customer for 3 years. Integration and setup of this system was amazingly easy.

I was able to train my staff, even the staff with no prior computer experience, with ease. Support staff have been wonderful, and very responsive to any and all questions that arise.

Very easy to enter and keep track of all pertinent information.

Other software that I have used is difficult to maneuver. Eresident Care's interface is easy to follow and clean.

I thank you gor being supportive, polite and very patient with me. More success to your eresident.

I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen.

Easy to use - Outstanding customer service - has everything needed to run an Assisted Living. Not all software has what eresidentcare has.

We love how easy it is to use and love the support. We work great with the software team in the rare event we have an issue.

This application is user friendly and can be used in various residential settings.

US Dollar

Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make informed decisions quickly and accurately with data-driven insights, built-in analytics, and a simple, connected user interface. Eldermark is built to help senior living operators, investors, and management groups increase revenue, enhance care, simplify work, and create more meaningful resident outcomes. 

Visit eldermark.com to experience the transformative power of centralized, simplified software, and predictive analytics.

LongDescription

Patient Records Management

Admissions Management

Staff Scheduling

Care Plan Management

Medication History

Lead Management

EMR/EHR

Transaction Management

Medical Billing

Billing & Invoicing

Meal/Nutrition Management

Incident Management

Staff Management

Charting

Medication Alerts/Warnings

Medication Management

User Management

Customizable Reports

Activity Tracking

HIPAA Compliant

Task Scheduling

Financial Management

Invoice Management

Attendance Tracking

Communication Management

Point of Care System

Calendar Management

Scheduling

Assessment Management

Contact Management

Mobile Access

Compliance Management

Event/Activities Planning

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Customizable Templates

Third-Party Integrations

Geriatric Care

Document Management

Search/Filter

Electronic Payments

Document Storage

Financial Analysis

Clinical Notes

Patient Database

Revenue Management

File Sharing

Documentation Management

Compliance Tracking

Customizable Forms

Employee Management

Medical Management

Audit Trail

Forms Management

Patient Communications

Decision Support

Patient Management

Resident Assessment

Healthcare Compliance

Forecasting

Referral Tracking

Pipeline Management

Audience Targeting

Marketing Automation

Social Media Integration

Email Management

Predictive Analytics

Automated Scheduling

Contact Database

Monitoring

Client Management

Task Management

Campaign Management

Access Controls/Permissions

For Long Term Care

Nursing Forms Tracking

Activity Planning

For Nursing Homes

Clinical Care

Alerts/Escalation

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

dependent upon the software modules implemented

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Eldermark

In Person

Live Online

Webinars

Documentation

eResidentCare is a cloud-based care management solution for assisted living facilities, group homes, adult foster care, residential care and mental health centers. Primary features include charting, resident care plans, incident reports, resident reports, file storage, billing, census management and marketing.


Resident care plans can be generated using templates stored online. Users can enter clinical notes with attachments such as pictures. They are able to set text message or email notification alerts when a new note is created. The electronic medication administration record (eMAR) tool keeps track of whether patients took, refused or missed their prescribed medicine. The billing application captures charges for multiple payers and tracks invoices and payments. Facility-wide calendars can be shared with colleagues and used to schedule events.


It is compatible with Windows, Mac, Linux and mobile operating systems. Support is offered via email and over the phone.



Template Management

Event Scheduling

Work Order Management

Records Management

Third Party Integrations

For Medical Purposes

Windows Vista

Windows XP

Linux

Windows 2000

Contact Software Solutions Associates for pricing information and to request a demo.

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