eResidentCare
About eResidentCare
eResidentCare Pricing
Contact Software Solutions Associates for pricing information and to request a demo.
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for eResidentCare
1 - 5 of 20 Reviews
Susan
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
No other software
I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen. Great for Quality Management
PROSeasy to use - Outstanding customer service - has everything needed to run an Assisted Living. Not all software has what eresidentcare has
CONSwould love to see pending system for Disaster Drills, Service Plans and other facilty tasks. WOULD LOVE TO SEE - On the Incident Report - A picture of the body that we would be able to mark showing areas affected as STATE REQUIRES
Reason for choosing eResidentCare
[SENSITIVE CONTENT HIDDEN]took time to explain the product
Vendor Response
Thank you for leaving a review, we appreciate the great feedback. We would be happy to contact you directly regarding how your disaster drills, facility service plans and tasks requirements can be managed through eResidentCare.
Replied January 2020
Connie
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
Software review
It has helped us in the reduction of paper use, printer use and also lessens the need for record storage space. It also helps in organizing information.
PROSWhat I like the most about this software is how easy it is to use. It is very easy to train new staff on how to use it.
CONSWhat I like least about it is not having the option of time sheets for employees to sign in and out for work. I have seen programs which Will not allow any one to create a time sheet at the end of the shift until all the required charting for the shift is done. This helps a great deal in quality assurance.
Vendor Response
Thank you for leaving a review, we appreciate the great feedback of eResidentCare. We are always happy to discuss new product and look forward to speaking to you directly.
Replied January 2020
Isa
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed March 2016
To be honest I'm not a computer person, I'm still used to the old school writing things on the chart
I still find it difficult, because I belong to tge genaration wherein the use of the computer is not part if our curriculum in school. I only use computer for emails and brosing, chatting, playing CD's. We have computer at home and and at work but we still use the old school charting. But don't get me wrong your product is good. I thank you gor being supportive, polite and very patient with me. More success to your eresident.
Vendor Response
Thank you for your review. We're happy to have you as a customer and are glad your experience with our customer service has been a positive one. However, we are very sorry that your experience with eResidentCare was not at the same level. As much as we really strive to make the software as easy as possible, unfortunately there are some new things to learn on ways to do things efficiently with software. Please contact us directly if you ever have any questions, we are always more than happy to help!
Replied March 2016
Jackie
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
Very User friendly, easy to use and learn by staff.
Has almost everything we need. Support staff are very patient and accommodating. The only downfall we have found after using it for 2 years is, that since it is not yet linked to our pharmacy we can't get medication changes immediately and have to wait for these to be input manually onto the system.
PROSThe Medication list, showing clients in a clear and easy on the eye layout.
CONSHaving to keep logging in so often when it has not been used for around 5 minutes at a time.
Gisele
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Great application for documentation!
This application is user friendly and can be used in various residential settings
CONSIt is not easily customizable, but has some flexibility
Vendor Response
Thank you for leaving a review, we are very pleased at eResidentCare to hear how well our system meets your requirements. We strive to provide excellent customer service and will be in contact with you directly to discuss customization.
Replied January 2020