# eResidentCare Software Reviews, Demo & Pricing - 2026 > Review of eResidentCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/long-term-care/eresidentcare-profile --- [Home](https://www.softwareadvice.com/) / [Assisted Living Software](https://www.softwareadvice.com/long-term-care/assisted-living-comparison/) / eResidentCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/long-term-care/eresidentcare-profile/reviews/) # eResidentCare 2026: Benefits, Features & Pricing Wondering if eResidentCare is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview eResidentCare 4.5 [(24)](https://www.softwareadvice.com/long-term-care/eresidentcare-profile/reviews/) Pricing Starting at $89.00 per month ### About eResidentCare eResidentCare is a cloud-based EMR and resident care management solution designed specifically for assisted living facilities and group homes. The platform supports daily resident care documentation, including medication administration (eMAR), care plans, incident reports, resident notes, assessments, and centralized document storage, helping staff stay organized and compliant with less effort. eResidentCare is designed around non-clinical caregiving workflows, allowing staff to document care consistently across shifts. Facilities can use templates for care plans and assessments, capture notes electronically, and receive alerts when documentation is updated. The system is mobile-friendly and accessible through a secure web browser on desktops, tablets, and smartphones, with no software installation required. eResidentCare supports Windows, macOS, and Linux environments. Support is available via email and phone. eResidentCare is well suited for small to mid-sized assisted living facilities and group homes that need a straightforward, reliable system for daily care documentation without the complexity of hospital-based software. The platform supports consistent documentation prac... tices and helps facilities stay prepared for surveys and audits. Wondering if eResidentCare is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. ## eResidentCare User Interface ## Popular eResidentCare Alternatives Main Product eResidentCare 4.5 [(24)](https://www.softwareadvice.com/long-term-care/eresidentcare-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.56Value for money - 4.79Customer support - 4.28Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(171)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Senior Living Core Platform](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) 4.6 [(37)](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.66Value for money - 4.84Customer support - 4.27Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Therap](https://www.softwareadvice.com/product/467875-Therap/) 4.7 [(93)](https://www.softwareadvice.com/product/467875-Therap/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.69Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5254)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## eResidentCare Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Basic $89.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eResidentCare Features - Popular features found in Assisted Living Assessment Management Charting Communication Management Compliance Management Document Management Incident Management Meal/Nutrition Management Medication History Point of Care System Reporting & Statistics Scheduling Staff Management - More features of eResidentCare Admissions Management Alerts/Escalation Alerts/Notifications Billing & Invoicing Care Plan Management Clinical Care Clinical Notes Customizable Templates Document Storage Event/Activities Planning For Medical Purposes HIPAA Compliant Invoice Management Lead Management Medication Management Patient Records Management Task Scheduling Third-Party Integrations Work Order Management ## eResidentCare User Reviews Overall Rating 4.5 Ratings Breakdown 5 54% 4 42% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.6 Customer support 4.8 Functionality 4.3 JM Jacob M. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 2 years Reviewed November 2024 A world-class platform with world-class support 5 \[sensitive content hidden\] provides world-class support for a world-class product! We know that we can always reach out to \[sensitive content hidden\] when there are concerns or problems we need support with and she provides timely solutions to support our organization. The platform is used by many levels within our Direct Care Support team and all feedback/suggestions for improvements have been received with open minds. All in all it's a night and day difference compared to our previous software that allows our team to work smarter not harder. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly platform with plenty of customization for various functions. Fantastic customer support with quick resolutions for issues. Software enhancements regularly that address user feedback and suggestions. Cons: None. We've been very happy with our decision to switch software providers and after a year of experience with eResidentCare we have no regrets making the change. Reasons for choosing eResidentCare Cost value and user friendly appeal with easy functionality Reasons for switching to eResidentCare The Adaptive platform was not user friendly Vendor Response Thank you for such an incredible review! We are thrilled to hear that you consider eResidentCare a “world-class product” and that we have been able to meet your needs with timely solutions. Knowing that the platform has made a positive difference for your Direct Care Support team, enabling smarter, more efficient work is wonderful! We truly value your feedback and suggestions. Thank you for being a valued part of our eResidentCare family! Replied November 2024 Read More EW Elisa W. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed November 2024 My experience 5 Excellent experience with the software and ability to make changes when needed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use, and the support staff is very responsive and has fixed issues in a timely manner. I used this software at another ALH that I owned and recommended it to my new boss. Cons: Sometimes it goes down for maintenance without notice. Reasons for switching to eResidentCare Therap was challenging to use by our staff Vendor Response Thank you or your wonderful feedback and for recommending eResidentCare to your new team! We are glad to hear you found the software easy to use and our support team responsive. We strive to keep maintenance disruptions to a minimum and are working on ways to improve our notification process for scheduled updates. Your continued trust in our software means a lot to us, we are committed to providing you and your team a reliable experience. Replied November 2024 Read More IT Isa T. Used unspecified for unspecified Review source Reviewed March 2016 To be honest I'm not a computer person, I'm still used to the old school writing things on the chart 3 I still find it difficult, because I belong to tge genaration wherein the use of the computer is not part if our curriculum in school. I only use computer for emails and brosing, chatting, playing CD's. We have computer at home and and at work but we still use the old school charting. But don't get me wrong your product is good. I thank you gor being supportive, polite and very patient with me. More success to your eresident. Ratings Breakdown 3 Ease of use 5 Customer support Vendor Response Thank you for your review. We're happy to have you as a customer and are glad your experience with our customer service has been a positive one. However, we are very sorry that your experience with eResidentCare was not at the same level. As much as we really strive to make the software as easy as possible, unfortunately there are some new things to learn on ways to do things efficiently with software. Please contact us directly if you ever have any questions, we are always more than happy to help! Replied March 2016 Read More NN Nancy N. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed November 2024 evaluation of Eresident performance 4 It is a great software in relation to it's effectiveness & efficiency. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: the simplicity of the software that each staff finds it easy to navigate but at the same time it is restricted to the authorized users. The software app can be downloaded and accessed through the mobile phone hence easy to look up client's chart while at the appointment. Cons: the software doesn't have the autocorrect feature hence doesn't correct spelling mistakes or typos as one is typing. Vendor Response Thank you for your thoughtful review! We are thrilled that eResidentCare is both user-friendly and secure for your team, and that the mobile functionality enhances convenience. Your feedback on the autocorrect feature is greatly appreciated and helps us improve. We are proud to support your team's success! Replied November 2024 Read More CC Claudia C. Verified reviewer Facilities Services 11-50 employees Used daily for less than 2 years Reviewed October 2024 Director of Rose’s Assisted Living Facilities 5 the experience has been exceptional they answer all of our questions and concerns. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: they answer all our calls and assist with guidance. Cons: nothing to bad to say they have done an excellent job. Vendor Response Thank you so much for your kind review! We are thrilled to hear that you have had a positive experience and found our team responsive and helpful. We are here whenever you need us and look forward to continuing to support your team. Replied November 2024 Read More SW Susan W. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed January 2020 No other software 5 I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen. Great for Quality Management Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: easy to use - Outstanding customer service - has everything needed to run an Assisted Living. Not all software has what eresidentcare has Cons: would love to see pending system for Disaster Drills, Service Plans and other facilty tasks. WOULD LOVE TO SEE - On the Incident Report - A picture of the body that we would be able to mark showing areas affected as STATE REQUIRES Reasons for choosing eResidentCare \[SENSITIVE CONTENT HIDDEN\]took time to explain the product Vendor Response Thank you for leaving a review, we appreciate the great feedback. We would be happy to contact you directly regarding how your disaster drills, facility service plans and tasks requirements can be managed through eResidentCare. Replied January 2020 Read More CM Connie M. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Review source Reviewed January 2020 Software review 5 It has helped us in the reduction of paper use, printer use and also lessens the need for record storage space. It also helps in organizing information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: What I like the most about this software is how easy it is to use. It is very easy to train new staff on how to use it. Cons: What I like least about it is not having the option of time sheets for employees to sign in and out for work. I have seen programs which Will not allow any one to create a time sheet at the end of the shift until all the required charting for the shift is done. This helps a great deal in quality assurance. Vendor Response Thank you for leaving a review, we appreciate the great feedback of eResidentCare. We are always happy to discuss new product and look forward to speaking to you directly. Replied January 2020 Read More GN Gisele N. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed January 2020 Great application for documentation! 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: This application is user friendly and can be used in various residential settings Cons: It is not easily customizable, but has some flexibility Vendor Response Thank you for leaving a review, we are very pleased at eResidentCare to hear how well our system meets your requirements. We strive to provide excellent customer service and will be in contact with you directly to discuss customization. Replied January 2020 Read More KJ Kathryn J. Verified reviewer Hospital & Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed December 2016 GREAT customer Care! 4 From day one we have felt like we were treated with genuine concern for our very small business. We always received an immediate response to our challenges or concerns. We started our service in December of 2012 and even now four years later the CEO remembers us and inquires how we are doing! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Cost effective software - Great customer service Cons: Lack of scheduling feature Read More ND Nathan D. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2019 Lots of Options 4 Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I love the ability to use only what I need. Other software that I have used is difficult to maneuver. Eresident Care's interface is easy to follow and clean. Cons: I wish it was accessible on mobile devices or had an application to use with tablets Read More Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/long-term-care/eresidentcare-profile/reviews/) ## Other Top Recommended Assisted Living Software [ECP](https://www.softwareadvice.com/product/448947-ECP/) **4.6** (171) Recently recommended **9** times [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) **4.8** (20) Recently recommended **8** times [Clarity Easy Care](https://www.softwareadvice.com/long-term-care/clarity-easy-care-profile/) **0.0** (0) Recently recommended **6** times [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) **4.6** (37) Recently recommended **3** times Stuck Between Options? Our experts can help you compare eResidentCare with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice