# Foothold Software Reviews, Demo & Pricing - 2026

> Review of Foothold Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/long-term-care/foothold-technology-profile

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Foothold

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Overview

[Reviews](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/)[Alternatives](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/alternatives/)

# Foothold 2026: Benefits, Features & Pricing

Wondering if Foothold is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Foothold

4.6

[(51)](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/)

Pricing

Starting at $2,000.00 per month

### About Foothold

Foothold offers a federally-certified mental health EHR that is fully interoperable with other systems and HIEs. AWARDS is HIPAA-compliant software that offers robust case management, client tracking, billing and reporting functionality to help streamline your agency operations, giving you more time to focus on the community you serve.

Advanced functionality includes IMO, e-Prescribing, e-Labs, InSights business intelligence and much more.

Foothold works with agencies across the spectrum of human services including mental health, substance use disorder, homeless, supportive housing, developmental disabilities and HCBS (Home and Community Based Services).

Wondering if Foothold is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

## Foothold User Interface

## Popular Foothold Alternatives

Main Product

Foothold

4.6

[(51)](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.46Value for money
-   4.64Customer support
-   4.30Functionality

Pricing

Starting at $2000.00 per month

Get Price

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4.3

[(542)](https://www.softwareadvice.com/product/20175-LEAP/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   3.99Value for money
-   4.19Customer support
-   4.16Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.60Ease of use
-   4.52Value for money
-   4.69Customer support
-   4.48Functionality

Pricing

Starting at $49.00 per month

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Ratings Breakdown

-   4.61Ease of use
-   4.54Value for money
-   4.59Customer support
-   4.42Functionality

Pricing

Starting at $50.00 per month

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-   4.17Ease of use
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Pricing

Available upon request

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[(216)](https://www.softwareadvice.com/legal/casepeer-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.70Value for money
-   4.77Customer support
-   4.62Functionality

Pricing

Starting at $79.00 per month

Get Price

## Foothold Pricing and Plans

Starting price: $2,000.00 per month

Free Trial

Free Version

Basic

$2,000.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Foothold Features

-   Popular features found in Mental Health
    
    Charting
    
    Claims Management
    
    Confirmations/Reminders
    
    Document Management
    
    E-Prescribing
    
    HIPAA Compliant
    
    Initial Assessments
    
    Medical Billing
    
    Patient Portal
    
    Secure Messaging
    
-   More features of Foothold
    
    Activity Planning
    
    Activity Tracking
    
    API
    
    Appointment Scheduling
    
    Authorization Tracking
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Calendar Management
    
    Candidate Profiles
    
    Case List Management
    
    Case Management
    
    Case Notes
    
    Certification & Licensing
    
    Child Welfare Management
    
    Client Chart Audit Tools
    
    Client Management
    
    Clinical Care
    
    CNA Tracking
    
    Compliance Management
    
    Compliance Tracking
    
    Contact Database
    
    Contact Management
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Data Security
    
    Electronic Signature
    
    Eligibility Verification
    
    Employee Management
    
    EMR/EHR
    
    For Home Care Providers
    
    For Mental/Behavioral Health
    
    Forms Management
    
    For Nursing Homes
    
    Geriatric Care
    
    Goal Setting/Tracking
    
    Group Notes
    
    Home Health Care Management
    
    Incident Management
    
    Level of Care Evaluation
    
    MDS Review
    
    Medical History Records
    
    Multi-Location
    
    Multi-Provider Practice
    
    Notes Management
    
    Nursing Forms Tracking
    
    Patient Management
    
    Patient Records Management
    
    Payment Processing
    
    Payroll Management
    
    Point of Care System
    
    Program Management
    
    Progress Notes
    
    Progress Reports
    
    Progress Tracking
    
    Real-Time Reporting
    
    Records Management
    
    Referral Management
    
    Referral Tracking
    
    Reimbursement Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Scheduling
    
    Self Payment
    
    Self Service Portal
    
    Staff Scheduling
    
    Task Management
    
    Task Scheduling
    
    Team Notes
    
    Therapy Notes
    
    Time Tracking
    
    Training Management
    
    Transaction Management
    
    Treatment Planning
    
    Wait List Management
    
    Workflow Management
    

## Foothold Integrations

Quest

Integration rated undefined from -1 review

## Foothold User Reviews

Overall Rating

4.6

Ratings Breakdown

5

65%

4

29%

3

4%

2

2%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.3

Nicole G.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Very User Friendly

3

Overall I have enjoyed my experience with Awards in the last 5 and a half years. I have a great senior project manager who can always answer my questions and help me with anything. The upgrades to the software have been ongoing over a long period of time but have been for the positive. I would recommend Awards to any social service agency that wants to build a relationship with their EHR vendor and work closely with them over the years.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

Awards is easy to use for our front line staff. Training is quick and simple to get them started. The software is very user friendly in a point and click capacity for staff. As an administrator I like the ability to customize my reports and build forms that I need for my programs.

Cons:

Some of the areas of the software are very old and clunky. They need to be updated and the response to where the company is on updating them isn't great. The administrator functionality could be better, it would be great to have access to a dashboard to see how my database is doing and if there is anything that needs attention.

Read More

SB

Shawn B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed August 2024

Just my thoughts?

4

it has for the most part been a good experience. I love the flexibility to use what we have. I would like to have more flexibility in how we work with consumers.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

flexibility to use the form builders and the reporting. I can create anything I need and get data out of the system easily.

Cons:

It does not integrate well with Dr's First and Carasolva, or maybe they don't play well together? Also the product needs a patient portal to push forms to clients collect payments and send appointment reminders.

Reasons for choosing Foothold

Our staff still knew AWARDS and had only been away from awards for a year.

Reasons for switching to Foothold

We could not get accurate reporting and lost revenue.

Read More

RR

Rebecca R.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Knowledge of Implementation Staff for Billing

2

Not Good. In the less than a year that I have been working with Foothold I have had multiple issues with the billing builder with very little explaination. The trainer I had knew very little about the software. I learned more on my own and with the use of the help section in the software than what I learned from the trainer. Everything in the billing builder is outdated and manual. Not what I expected from a modern EHR/Billing system.

Ratings Breakdown

2

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The multiple reports to choose from for different data points.

Cons:

The Billing Builder Setup, so time consuming and outdated.

Reasons for switching to Foothold

We needed better reporting and tracking of data.

Read More

MD

Mary D.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Why Foothold is a great Electronic Health Record!

5

As I noted above, it is the best EHR we have ever used. It is very easy to use, the programers and staff that answer the tickets are great. Foothold staff actually really listen to their Users, the monthly meeting is well attended and very much appreciated. Also, when they push new things out, they do a great job of having various training materials for users. The trainers are also great and set-up with Foothold staff goes incredibly smoothly. (always have to do a shout out to \[sensitive content hidden\] they are great!). \[sensitive content hidden\] are also.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of making reports, any information that goes into Foothold, you can report out on. The Form Builder and Plan Builder is so easy to use and the scheduling with the Charting Timetable is fantastic. It is a very intuitive EHR.

Cons:

Would like that all forms notify the signers that they have something to sign. Really looking forward to a portal for the people supported so guardians can sign there and would just like a tweak to the progress notes so you could check off a goal and then have a textbox directly under it so staff can note how they assisted them and then go on to the next goal. But this is the best EHR we have ever used.

Reasons for choosing Foothold

I had used it in my previous job and loved it and new it could work for my current job.

Reasons for switching to Foothold

PIMSY - a problem with billing MH residentials ClaimTrak- Way too expensive and it has issues all the time.

Read More

AS

Angel S.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Internal Roster

5

Our experience utilizing Foothold has been satisfactory as Foothold provides the needed capacities for us to do our work with patients and generate required reports.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

AWARDS (Foothold Technology) was our company EHR at some point, but then RMA became our EHR. We use AWARDS for our department to serve as an internal roster system and to provide e-consent values to the Bronx RHIO and Healthix.

Cons:

No cons noted using Foothold Techonology.

Reasons for choosing Foothold

Ease of use.

Reasons for switching to Foothold

AIRS was a bit cumbersome to use and required more technical know how.

Read More

JJ

Jennifer J.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Easy to use

4

Generally pleased with the ease of use. I do run into glitches however, but the help team is fantastic.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

I do like how easy it is to use the product.

Cons:

I do wish there were ways to import exactly what information you need in the report builders. Some of the builders have options that others do not, and it does make some of our reporting difficult to do. If there was a way to pull exactly and only exactly the information I want onto one report, it would be perfect. I also would like to learn more about the Medicaid part of Foothold that I don't think we have access to.

Reasons for switching to Foothold

To have our housing programs using the same EHR as our mental health and substance abuse programs.

Read More

AP

Alisa P.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

RADIUS\_Foothold

5

It has been easy to implement with great guides and support.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

How user friendly and easy to learn it is.

Cons:

the white space when creating documents that it takes up and make documents significantly long.

Reasons for choosing Foothold

flexibility, user friendly, HIPPA compliant, and reporting

Read More

PS

Pamela S.

Verified reviewer

Individual & Family Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

What I think about Foothold

5

Due to my role and the capacity in which I use Foothold I love it. I only want the font size to be bigger like it was. I have had no problems learning the program or using the program for my overall needs for my job.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the Program. It's easy to learn and access your roster in order to keep track of each individual that you serve.

Cons:

The least thing I like is the notes when printed out now after the upgrade the fonts are way too small. You should put the typeset back to a bigger font size.

Read More

DP

Darlene P.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Great functionality and service

5

I am very please with Foothold AWARDs, the people we work with from there, their responsiveness and problem-solving makes our jobs easier as users.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Foothold AWARDS is easy to use, responsive to regulatory changes, excellent service and help desk. It is comprehensive and allows for electronic records. Access is permission based and allows for HR, Quality Improvement, auditing, billing and programs to work in one system. The team is always working on the next improvement.

Cons:

Billing module can be difficult to achieve functionality, it is scheduled for an update in the near future.

Read More

JS

Julie S.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Long time AWARDS user

5

24 years total of using and it gets better all the time.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The work flow fits us well. It is easy to teach new hires because after hitting update the prompts are easy to know where to go next.

Cons:

Some of the report features will not allow you to use the back button. It takes you back to having to start over for each program you are trying to run.

Read More

Showing 1 - 10 of 51 Reviews

[See All Reviews](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/)

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