--- title: "Foothold Software Reviews, Demo & Pricing - 2026" description: "Review of Foothold Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/long-term-care/foothold-technology-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / Foothold Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/)[Alternatives](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/alternatives/) # Foothold Review From $2,000/month 1 plan Wondering if Foothold is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Foothold 4.6 [(51)](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/) Pricing Starting at $2,000.00 per feature per month ### About Foothold Foothold offers a federally-certified mental health EHR that is fully interoperable with other systems and HIEs. AWARDS is HIPAA-compliant software that offers robust case management, client tracking, billing and reporting functionality to help streamline your agency operations, giving you more time to focus on the community you serve. Advanced functionality includes IMO, e-Prescribing, e-Labs, InSights business intelligence and much more. Foothold works with agencies across the spectrum of human services including mental health, substance use disorder, homeless, supportive housing, developmental disabilities and HCBS (Home and Community Based Services). Wondering if Foothold is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## Foothold User Interface ## Popular Foothold Alternatives Main Product Foothold 4.6 [(51)](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.46Value for money - 4.64Customer support - 4.30Functionality Pricing Starting at $2000.00 per month Get Price Alternative Product [Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/) 4.5 [(177)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.38Value for money - 4.54Customer support - 4.35Functionality Pricing Starting at CA$20.00 per month Get Price Alternative Product [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/) 4.7 [(829)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.74Value for money - 4.88Customer support - 4.52Functionality Pricing Starting at $49.95 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(969)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1051)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price ## Foothold Pricing and Plans Starting price: $2,000.00 per month Free Trial Free Version Basic $2,000.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Foothold Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of Foothold Activity Planning Activity Tracking API Appointment Scheduling Authorization Tracking Automated Scheduling Billing & Invoicing Calendar Management Candidate Profiles Case List Management Case Management Case Notes Certification & Licensing Child Welfare Management Client Chart Audit Tools Client Management Clinical Care CNA Tracking Compliance Management Compliance Tracking Contact Database Contact Management Customizable Fields Customizable Forms Customizable Reports Data Import/Export Data Security Electronic Signature Eligibility Verification Employee Management EMR/EHR For Home Care Providers For Mental/Behavioral Health Forms Management For Nursing Homes Geriatric Care Goal Setting/Tracking Group Notes Home Health Care Management Incident Management Level of Care Evaluation MDS Review Medical History Records Multi-Location Multi-Provider Practice Notes Management Nursing Forms Tracking Patient Management Patient Records Management Payment Processing Payroll Management Point of Care System Program Management Progress Notes Progress Reports Progress Tracking Real-Time Reporting Records Management Referral Management Referral Tracking Reimbursement Management Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduling Self Payment Self Service Portal Staff Scheduling Task Management Task Scheduling Team Notes Therapy Notes Time Tracking Training Management Transaction Management Treatment Planning Wait List Management Workflow Management ## Foothold Integrations Quest Integration rated undefined from -1 review ## Foothold User Reviews Overall Rating 4.6 Ratings Breakdown 5 65% 4 29% 3 4% 2 2% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.3 Nicole G. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2020 Very User Friendly 3 Overall I have enjoyed my experience with Awards in the last 5 and a half years. I have a great senior project manager who can always answer my questions and help me with anything. The upgrades to the software have been ongoing over a long period of time but have been for the positive. I would recommend Awards to any social service agency that wants to build a relationship with their EHR vendor and work closely with them over the years. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Awards is easy to use for our front line staff. Training is quick and simple to get them started. The software is very user friendly in a point and click capacity for staff. As an administrator I like the ability to customize my reports and build forms that I need for my programs. Cons: Some of the areas of the software are very old and clunky. They need to be updated and the response to where the company is on updating them isn't great. The administrator functionality could be better, it would be great to have access to a dashboard to see how my database is doing and if there is anything that needs attention. Read More SB Shawn B. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for more than 2 years Review source Reviewed August 2024 Just my thoughts? 4 it has for the most part been a good experience. I love the flexibility to use what we have. I would like to have more flexibility in how we work with consumers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: flexibility to use the form builders and the reporting. I can create anything I need and get data out of the system easily. Cons: It does not integrate well with Dr's First and Carasolva, or maybe they don't play well together? Also the product needs a patient portal to push forms to clients collect payments and send appointment reminders. Reasons for choosing Foothold Our staff still knew AWARDS and had only been away from awards for a year. Reasons for switching to Foothold We could not get accurate reporting and lost revenue. Read More MD Mary D. Verified reviewer Health, Wellness and Fitness 201-500 employees Used daily for more than 2 years Review source Reviewed July 2024 Why Foothold is a great Electronic Health Record! 5 As I noted above, it is the best EHR we have ever used. It is very easy to use, the programers and staff that answer the tickets are great. Foothold staff actually really listen to their Users, the monthly meeting is well attended and very much appreciated. Also, when they push new things out, they do a great job of having various training materials for users. The trainers are also great and set-up with Foothold staff goes incredibly smoothly. (always have to do a shout out to \[sensitive content hidden\] they are great!). \[sensitive content hidden\] are also. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of making reports, any information that goes into Foothold, you can report out on. The Form Builder and Plan Builder is so easy to use and the scheduling with the Charting Timetable is fantastic. It is a very intuitive EHR. Cons: Would like that all forms notify the signers that they have something to sign. Really looking forward to a portal for the people supported so guardians can sign there and would just like a tweak to the progress notes so you could check off a goal and then have a textbox directly under it so staff can note how they assisted them and then go on to the next goal. But this is the best EHR we have ever used. Reasons for choosing Foothold I had used it in my previous job and loved it and new it could work for my current job. Reasons for switching to Foothold PIMSY - a problem with billing MH residentials ClaimTrak- Way too expensive and it has issues all the time. Read More AS Angel S. Verified reviewer Non-Profit Organization Management 201-500 employees Used daily for less than 2 years Review source Reviewed July 2024 Internal Roster 5 Our experience utilizing Foothold has been satisfactory as Foothold provides the needed capacities for us to do our work with patients and generate required reports. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: AWARDS (Foothold Technology) was our company EHR at some point, but then RMA became our EHR. We use AWARDS for our department to serve as an internal roster system and to provide e-consent values to the Bronx RHIO and Healthix. Cons: No cons noted using Foothold Techonology. Reasons for choosing Foothold Ease of use. Reasons for switching to Foothold AIRS was a bit cumbersome to use and required more technical know how. Read More JJ Jennifer J. Verified reviewer Mental Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed July 2024 Easy to use 4 Generally pleased with the ease of use. I do run into glitches however, but the help team is fantastic. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: I do like how easy it is to use the product. Cons: I do wish there were ways to import exactly what information you need in the report builders. Some of the builders have options that others do not, and it does make some of our reporting difficult to do. If there was a way to pull exactly and only exactly the information I want onto one report, it would be perfect. I also would like to learn more about the Medicaid part of Foothold that I don't think we have access to. Reasons for switching to Foothold To have our housing programs using the same EHR as our mental health and substance abuse programs. Read More DP Darlene P. Verified reviewer Mental Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed July 2024 Great functionality and service 5 I am very please with Foothold AWARDs, the people we work with from there, their responsiveness and problem-solving makes our jobs easier as users. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Foothold AWARDS is easy to use, responsive to regulatory changes, excellent service and help desk. It is comprehensive and allows for electronic records. Access is permission based and allows for HR, Quality Improvement, auditing, billing and programs to work in one system. The team is always working on the next improvement. Cons: Billing module can be difficult to achieve functionality, it is scheduled for an update in the near future. Read More PS Pamela S. Verified reviewer Individual & Family Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2024 What I think about Foothold 5 Due to my role and the capacity in which I use Foothold I love it. I only want the font size to be bigger like it was. I have had no problems learning the program or using the program for my overall needs for my job. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the Program. It's easy to learn and access your roster in order to keep track of each individual that you serve. Cons: The least thing I like is the notes when printed out now after the upgrade the fonts are way too small. You should put the typeset back to a bigger font size. Read More JM Jennifer M. Verified reviewer Individual & Family Services 51-200 employees Used daily for more than 2 years Review source Reviewed March 2020 A successful transition from paper charts to electronic health records 4 Our agency provides a variety of Residential Treatment and Community Services throughout multiple counties within the state. Understanding that our services are vast, there was hesitation to think that we would find a system that would meet all of our regulatory and oversight needs. It is fair to state that AWARDS meets these needs and expectations. The system is customizable in many ways. The Foothold/AWARDS staff are responsive and great to work with. Overall ease of use is great. Ratings Breakdown 3 Ease of use 5 Customer support 4 Functionality Pros: AWARDS permits programs and services to be developed and configured independently or globally. The formbuilder feature permits our agency to develop forms in the format we like, which certainly eased the implementation period. Reportbuilder provides opportunity for reports to be built specific to the user, program or agency based off of (pretty much) any field that is entered in to the system. This has allowed our agency to streamline data collection, identify more indicators to measure success and be able to access outcomes in real time. Our implementation consultants were highly supportive throughout the agency's transition from paper charts to electronic records. Following our implementation phase, we were assigned a senior consultant whom we quickly discovered is equally responsive and helpful. As the implementation researcher, lead and system administrator, I have worked with several Foothold/AWARDS team members. All of whom have demonstrated professionalism, appropriate problem solving skills and willingness to help whenever asked. Due to the success we experienced throughout the first three years with AWARDS, we chose to increase the use of the system by implementing the billing builder feature. We plan to begin this new phase of implementation soon. Cons: AWARDS does not have a mobile app for phones. Although the site is accessible from a mobile device, it is difficult to navigate the site on a small mobile devices while in the field. Employees report it would be much easier to have clients/families sign documents if there was a phone app or better flow of signatures. In addition, we have encountered a few issues surrounding e-signatures and alerts when a form is ready to be signed. We report these concerns to the helpdesk and they are always attentive; however, it is in this 'con' area because it has been an issue that we have encountered on more than 3 occasions. The help desk always resolves the problem, until it comes up again. Read More NB Nancy B. Verified reviewer Mental Health Care 501-1000 employees Used daily for less than 2 years Review source Reviewed March 2020 Product Review - Foothold AWARDS 4 Our overall experience with AWARDS has been positive. Our implementation specialist was wonderful, as was our temporary support person who assisted us with reviewing survey results with management. Our current support person is difficult to reach and does not reply to questions/concerns in a timely manner. We also find the HelpDesk people to be very accommodating when they can, and the new HelpDesk feature (using email) has been great so far! Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: This product is very easy to use for all staff; including Direct Support Professionals, Managers, Executive Leadership, and Fiscal staff. The integration with existing business processes was a relatively smooth process. Our implementation specialist was wonderful in working with us to develop forms and adjust processes to work within AWARDS. The BillingBuilder took quite some time to set up and test because it was very different from what we had currently used, but we had sufficient support. One feature that has made a positive impact is the Reporting capabilities. Anyone, from Managers checking/signing progress notes, to Executive Leadership searching for trends, finds the ReportBuilders easy to use. Pulling data from the system has become an integral part in our efforts to improve process to increase efficiency, and satisfaction of stakeholders. Cons: There are a few identified areas of AWARDS that we'd like to see improved upon. One, is that we'd like a way to "turn off" the internal notification tied to the new E-Signatures Configuration for Progress Notes. Our process requires staff to sign their progress notes after review; once staff click "Save Note," the system automatically sends the notification that they have a note to review, but, they've already signed the note. Another area that has room for improvement, is when the need arises to create a new form that is different from the current version. Many of us need to have access in several ReportBuilders to the older form, but AWARDS does not suggest "moving forms." If the form is removed from it's current holding spot (i.e. Services or Charting Timetable) and moved to a "blank" holding area, the form can be accessed via client history. We need to have older forms remain available to all licensing and regulatory agencies in our ReportBuilders. Reasons for choosing Foothold AWARDS was more cost effective and we were able to customize several processes to help meet the needs of our persons served in rural locations and residential settings. Reasons for switching to Foothold To have more control over custom forms and increased reporting capabilities; I believe cost was also a factor. Read More MM Michele M. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Review source Reviewed February 2020 Customization, Collaboration, and Overall Utilization 4 Being one of the co-chairs of a committee of community providers who utilize the AWARDS program in NJ, having the same Senior Project Manager, \[SENSITIVE CONTENT HIDDEN\] , is helpful in streamlining the overall process for all users. We share ideas, forms, best practices, and sometimes resources. We have partnered with \[SENSITIVE CONTENT HIDDEN\] to meet on a regular basis to discuss and/or review topics such as AWARDS updates that affect the IDD population, Medicaid updates, regulatory compliance, enhancements, etc. Since \[SENSITIVE CONTENT HIDDEN\] works with all of us, there is ease in that no one provider agency has to explain the "Why" or "What type of data or work do you do" type questions. We can get into the meat of an issue which helps move to a resolution faster. This partnership and experience enhances the overall experience in that there is strength in numbers and having the leverage to make changes in not only the AWARDS program, but also in overall advocacy. To the actual AWARDS program, the overall experience has been positive. The "home" page is user friendly and intuitive. The new format in the Service Module with Plans and Review has made the overall process of Outcome/Strategy development less stressful and reduced the steps in modification and discontinuing plans. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The AWARDS program affords us opportunities to build forms to capture critical data and then run reports on that data for meaningful use when communication with doctors, nurses, dieticians, and medical or behavioral specialists. This in addition to having the ability to set up rules and parameters around progress note data entry, e-signing, and billing configurations. Cons: The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system. If there were interoperability between these two programs running utilization reports would capture the data in which is impossible today. One example: The ISP (Individual Service Plan) and SDR (Service Detail Report) in iRecord show the billable units per calendar year (or set period of time). Having that data at our fingertips across programs and individuals in the AWARDS program would help run a report on the number of units available and the number of units utilized; resulting in a report on lost potential revenue. Currently there is a lot of data manipulation to capture the same information. This would also assist with the ease of transferring the data from the ISP/SDR into the AWARDS program rather than manual input. Read More Showing 1 - 10 of 51 Reviews [See All Reviews](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/reviews/) ## Foothold Popular Comparisons [Owl Practice vs Foothold](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/vs/owlpractice/)[CounSol.com vs Foothold](https://www.softwareadvice.com/mental-health/counsol-profile/vs/foothold-technology/)[EHRYourWay vs Foothold](https://www.softwareadvice.com/medical/ehryourway-profile/vs/foothold-technology/) [Compare All Alternatives](https://www.softwareadvice.com/long-term-care/foothold-technology-profile/alternatives/) ## Other Top Recommended Mental Health Software [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **79** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **77** times [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) **4.7** (969) Recently recommended **67** times [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) **4.6** (205) Recently recommended **66** times Stuck Between Options? 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