Guard1

RATING:

5.0

Overview

About Guard1

Guard1 is a security management software designed to help organizations across corrections, hospitality, healthcare, travel, banking, and commercial security industries. It enables supervisors to monitor facilities, get real-time updates, track field workers, perform guard tours, record observations and generate reports. Guard1 provides mobile radio frequency Identification (RFID) tracking functionality which allows officers to perform electronic headcounts, scan wristbands and wall tags, track individual movements, document handouts and maintain log checks. It lets administrators maintain jail inmates history with details including cell checks, suicide watches, meal consumptions, medications, showers, or classes. Additionally, it allows healthcare facilities to ident...

Guard1 Pricing

Guard1 offers a free trial for new users, after which the software is available across 4 pricing tiers, details of which are outlined below - Guard1 Real Time Base System - $4995 Guard1 Real Time Android License - $395 per device per year (for Unlimited Users) Guard1 Plus Basic Edition - $395 EasyTour Software - $99

Starting price:

$99.00 one time

Free trial:

Not Available

Free version:

Not Available

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Guard1 Reviews

Overall Rating

5.0

Ratings Breakdown

(5)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for Guard1

1 - 5 of 5 Reviews

Write a Review

Zachary

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Highly Recommend

My experience with Guard 1 has always been excellent. Everyone with the company from sales to technical support have always been friendly and helpful.

PROS

Easy to program the software to conform to needs. Very stable system. Little to no down time.

CONS

None to speak of. We have always been satisfied with the product.

Reason for choosing Guard1

We have had Guard 1 platform for many years, started with the pipe system. After complete confidence with the functionality we had no issues with upgrading the system.

Vendor Response

Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility and look forward to continuing our partnership for years to come.

Replied October 2020

Jason

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2021

Guard1 plus

Our department has been using guard1 system for approx. 10 + years. In those years we have not had any issues with the system or the pipes. We even lost a pipe in the snow for approx. 3 months. We eventually found the pipe in the spring and its still working today.

PROS

its easy to understand and with the help of our county IT person he set it up in minutes and has been running since with very little issues.

CONS

There is nothing I don't like about this product/software

Reason for choosing Guard1

There is no drilling into cement walls. easy to use, no additional wiring required and true documentation of cell checks which cannot be altered or tampered in any way.

Bubba

Government Administration, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Guard 1

The technical support team are always ready to solve issues with the Pipe, although there has been very few issues with the pipe. [SENSITIVE CONTENT HIDDEN] has been very helpful and calls me to make sure the Pipe is working right. We have been using the Pipe for over 3 years and have had only one problem that needed to be sent in. The turn around time was very short.

PROS

The Guard 1 is easy to use and reliable. The tamper proof buttons are the way to go.

CONS

For our jail the Guard 1 performs so well, I have not found any cons .

Reason for choosing Guard1

Vendor Response

Thank you for your review! We appreciate your review and are happy to hear that Guard1 and The PIPE are working well for you and your facility.

Replied September 2020

Curtis

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2020

Very Good Product

PROS

Guard1 is durable, easy to use, easy to train. The software is very manageable and user friendly.

CONS

Excel printouts could be refined.

Vendor Response

Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility. We're always looking how we can continue to provide the best product possible to our customers, so we'll take your feedback about the Excel printouts to our team. We look forward to continuing our partnership for years to come.

Replied October 2020

Richard

Law Enforcement, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Guard 1

Experience has been great with implementation and customer service.

PROS

Real time tracking of supervision rounds

CONS

Would like to be able to lock out more features

Vendor Response

Thank you for your review - we appreciate it! We are happy to hear that Guard1 is working well for you and your facility.

Replied October 2020

5 Reviews