MatrixCare Skilled Nursing Facility vs myUnity Senior Living

RATING:

4.4

(44)

MatrixCare Skilled Nursing Facility has 44 reviews and a rating of 4.36 / 5 stars vs myUnity Senior Living which has 19 reviews and a rating of 3.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (44)
3.3 (19)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4 / 5
3 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
January 25, 2024
May 12, 2022
Pros/Cons
  • Pros

  • This product is one of the easier to use for long term care billing that I have used in past. Customer support is amazing.
  • If we have any questions, they are answered, and answered timely. Great options for uploading documents and growth capability.
  • Cons

  • I dislike that the add ons are so expensive and thus we don't have most of them. I dislike care assist but I also disliked the previous MAR setup.
  • It's quite frustrating because it happens often.
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  • Pros

  • Easy to use, meet the requirements in our skilled nursing facility.
  • Cons

  • Reports, inability to pull the information you want from the record.
  • Very difficult to get any sort of custom reporting.
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Pricing Range
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Product Demo
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Product Screenshot
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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos