Patient info
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Senior Insight
Senior Insight is a cloud-based care solution for assisted living facilities of all sizes. It features prescription management, configurable assessments, ADL charting, document management and more.
Senior Insight offers point of care documentation tools including vital and weight recording, notes, ADL care and medication administration. The mobile app allows caregivers to enter information via mobile devices. The solution is HIPAA compliant and accommodates printed MARs and eMARs. Marketing tools, move-in management and referral management tools are also included.
Users can upload and search documents, share files and organize documents in customizable folders. Assessment template are included, and users can modify these ...
14 Reviews of Senior Insight
Average User Ratings
Overall
4.43 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2017
Sharon from The Griffin House Residential Care Facility
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Great Software and Great Support Team
Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal! This software addresses every issue related to senior care.
Pros
the Excellent Customer Service!! Whenever we need training or education on a specific part of the software, the Senior Insight Team are always just a phone call away to assist us in any way that they can. They make our team feel as if they are there for us, no matter what! I have personally called on a weekend and had a response phone call back......a business cannot ask for more than that!!
July 2017
Sheila from Angels Touch Assisted Living
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
We had a very pleasant experience.
The ability to get resident information no matter where I am in the world and able to fax, email the information. Of course the ability to keep documents in the program has made us go 80% paperless
Pros
Easy to use for all staff to understand the ability to connect to our Inform so staff has the care plans in hand has been a Hugh plus. Staff being able to connect no matter where we are is another.
Cons
Marketing and prospective resident area. I don't like how they have it set up. Hard to follow . If it was set up by oldest to newest date or easier to retrieve the information. Could be less complicated.
July 2017
Cristie from Mount View
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
July 2017
As the wellness director I use it about twice a month. It does most of what I would like it to do.
Pros
There are lots of options and allows departments to work together, see and input information to share.
Cons
Sometimes I would like it to be easier to customize it to fit our facility needs better and be more effective.
Response from Senior Insight
Replied August 2017
Cristie - We tried to contact you a couple of times without any luck. We offer customization, much you can do yourself or we are happy to assist. If you would like assistance with this please contact us at 888.368.5557, Regards, Senior Insight Team
July 2017
Mauricio from Carmel Terrace
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
July 2017
very good, easy to navigate, straight forward and user friendly.
I was able to self teach and use software effectively, ensuring service plans were completed accurately and on time
Pros
Easy to navigate around. I am not computer savvy but was able to self teach the software and have no issues starting, editing or completing service plans.
Cons
I would like to have been able to add in certain things such as actual move in dates as well as initial admission dates, I had to hand write them in as an alternative
August 2017
Heather from Angels Touch Assisted Living
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2017
Nice program
Pros
For me not being to computer savvy the efficiency of the whole program is easy to operate. Easy to find information.
Cons
The only con I have is not being able to back date on assessments I at times do not get time to get things done on time or start it and didn't save it on time when I go back to Finnish it I have to write the current date . Could be more my fault verses yous :)
