aACE vs Asset Panda
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.5 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
5 / 5
4.8 / 5
Functionality
4.8 / 5
4.5 / 5
Last Review Written
August 29, 2024
September 8, 2024
Pros/Cons
Pros
- AAce is a fabulously refined program that is very easy to use. Their support is simply fantastic.
- Customer Servie of aACE is outstanding and it makes a big difference from any other software on the market. I also love the advanced search feature to locate the data that we need promptly.
- It's like having a internal team that is responsive, consistent and thorough. Been using aAce for the last 8 years and it's been wonderful working with them.
Cons
- Their service is unbelievable. Having dealt with numerous software companies over the years, I was used to bad customer service and just thought that was the norm.
- I wouldn't call it a dislike per se, but my biggest challenge was simply adapting to a system whose interface conventions were no of my own design.
- We were struggling for years with an off the shelf CRM and accounts solution that just didn't suit our business.
Pros
- It's cheaper than most asset tracking software. Luckily it can be intertwined with other software to help make it bigger and better.
- The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does.
- Intuitive asset management taking care of all the factors. Responsive and excellent customer care.
Cons
- The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
- It can be difficult to use system functions. You have to pull field records to correct a mistake you made.
- User experience was terrible. We spent two months getting it set up and then abandoned it as it would require hiring a dedicated person to maintain the system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
6 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
