Acumatica Cloud ERP Software

Acumatica Cloud ERP Software

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FrontRunners 2022

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About Acumatica Cloud ERP

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Commerce Edition, Field Service Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delive...
Acumatica Cloud ERP - Production Manager Dashboard
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Acumatica Cloud ERP Reviews

Overall Rating

4.48

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 60 reviews

Brian

Company size: 51-200 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2022

Acumatica Review

Overall excellent, highly recommended.

Pros

Essentially unlimited number of open concurrent sessions, works equally well around the world

Cons

Issues that require the Acumatica Dev team's assistance can be slow to resolve

Reasons for choosing Acumatica Cloud ERP

Better fit, value, and ease of use.

Reasons for switching to Acumatica Cloud ERP

Needed a scalable web based ERP tool to support growth in the business.

Theresa

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

2022 Review

Pros

This product allows us to keep track of information that we need at a relatively inexpensive price

Cons

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Reasons for choosing Acumatica Cloud ERP

Price.

Reasons for switching to Acumatica Cloud ERP

Open Systems was a DOS based system that was very difficult to set up. The reporting was clunky and since I had used DOS, I was able to set the reports up but I could not pass it along to any other employee.

Michael

Company size: 11-50 employees

Industry: Import and Export

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2022

A sophisticated system to grow by.

Overall Acumatica has provided BMT with a state of the art ERP/information system which has allowed us to execute flawlessly all information by division, measure our activity, forecast profitability, and maintain all necessary information to run our business. It was Nexvue's support and expertise that made Acumatica the system we have today, and we could not have done it with out them.

Pros

In certain aspects the software allowed for enormous flexibility. Item classes and Financial Sub-\Accounts. Open Architecture for creating modifications. We created a fairly large number of modifications, written and implemented by Nexvue, that turned Acumatica from a really good system to an exceptional one.

Cons

Out of the box, importing, Transportation and Logistics were weak. We created a Voyage Maintenance module. Freight in and Freight out System enhancements.

Reasons for choosing Acumatica Cloud ERP

Unknown

Reasons for switching to Acumatica Cloud ERP

SL was no longer being supported, and SL did not meet our needs.

Bruce

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Quality Software

Very Happy. They are responsive and pretty easy to work with

Pros

The ability to find the information we need when we need it

Cons

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Reasons for switching to Acumatica Cloud ERP

Accountmate was out of date, old and slow. All options going forward did not look like they had really built a new software solution for the Cloud but had tweaked 20 year old software that was already on it's last leg.

Response from Acumatica

Thanks, Bruce, for leaving your review on Capterra. We really appreciate you taking the time to share feedback! You are correct, the team is always working to add more out of the box reporting and role dashboards so stay tuned there! Happy to be working with you as a great Retail customer! - Kim, Acumatica

Replied April 2022

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

The right ERP for growth

Excellent - Great customer support services from Acumatica staff, Tech Future Proof

Pros

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Cons

Cost - especially when comparing with entry level products;

Reasons for switching to Acumatica Cloud ERP

Service from Sage was not as good, at times we had down time. Acumatica offered better support and value for money on functionality of the software - and the great support from their team

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