ALERE Software

ALERE Software

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About ALERE

ALERE ERP, brought to you by TIW Technology, is a robust, modular manufacturing package that offers accounting, manufacturing, inventory management, CRM, service, analytics, document management, and data acquisition. Designed for discrete manufacturing companies, ALERE supports an extensive range of mixed-mode, make-to-stock, and make-to-order organizations. Over its 35 years in the marketplace, ALERE has been successfully integrated into more than 2000 manufacturing organizations and is used by more than 15,000 users in dozens of different verticals ranging in size from under $1 million to over $10 billion in revenue annually. ALERE provides manufacturers with unparalleled flexibility within their production environments offering more than 200 different reports. Easy...
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ALERE Inventory Management

ALERE User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Ron

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2020

Alere Offers Robust Functionality Reflecting Decades Of Ongoing Development & Improvement

Alere's publisher, TIW Corp, has provided superb customer service, both to our company as well as directly to our clients. This is definitely a company who understands the importance of timely responses to issues and have always gone out of their way to provide thorough resolutions. Their annual software maintenance is one of the best investments our clients can make and we never hesitate to heartily recommend that our clients stay current in order to take advantage of the new features Alere consistently provides each year.

Pros

Conative Information Technolgy specializes in providing software that accommodates and streamlines existing business workflow and assisting our clients to accomplish their stated goals and objectives. We often write custom programs that integrate with existing ERP systems. We've worked closely with Alere since the early 90's and have always been impressed with their technical depth and clearly evident commitment to providing software that preserves these custom changes even as their product evolves over time. Their custom development framework is the best we have seen in over 30 years in the business. Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.

Cons

Since we reside in Canada, we have had to integrate Canadian-specific payroll programs with Alere, but this has never proven to be much of an issue as there are several ways to integrate and analyze the data.

Jeff

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Excellent ERP Program for SMB Market

ALERE is excellent ERP solution for small to medium size business in distribution and manufacturing industries. Well organized and connected data structure provides powerful and easy to use ERP program without complex and confusing user interface. Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.

Pros

Easy to learn and use in most area of company work including accounting, inventory management, distribution and manufacturing. Normalized data structure eliminates duplicate information stored in multiple places. Drill down allows auditing process or researching information work pretty simple and straight forward. Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.

Cons

Front end program is still based on VFP9, which make some large transaction processing slow. VFP also creates ungraceful program crash in case of program or data error.

Reasons for choosing ALERE

Best Value and Best Support team

Melissa

Company size: 2-10 employees

Industry: Chemicals

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2020

New User

Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings. On my end, setting up the system wasn't as bad as I was imagining it, and the learning curve was short for new users. We are still learning new tricks, but people have picked up the system rather quickly.

Pros

This software has so many capabilities that we didn't have available in our last software. The ease of finding information is great. We all love being able to have multiple windows up at once.

Cons

Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up. The most problematic area is mass emailing, currently there is a large work-around to be able to send out mass emails from G-Suite. Also, we would like to be able to input customer information when using the mobility app.

Reasons for choosing ALERE

They were all more expensive. However, I think the maintenance fee for each module is a bit high in Alere, especially when we keep adding modules.

Reasons for switching to ALERE

The product was old and was giving us a lot of trouble.

Response from TIW Technology

Hi Melissa, Thank you for the feedback. There shouldn't be a large amount of lag time between opening a tab and the feature set of the module loading. If you're experiencing that kind of issue, please let Technical Services know. We'll be happy to take a look at your data to see if it's something we can help rectify within ALERE. I'll be happy to float the idea of integrating with G-Suite past development when we compile the feature-set wish list for the next version. It may also be possible to add that integration as a customization for your organization if desired immediately. If there are other items, or functionality, you would like to see in ALERE as part of the base product, please feel free to email tech@tiwcorp.com with the feature request and we'll investigate it. Thank you again, Tim

Replied February 2020

David

Company size: 11-50 employees

Industry: Packaging and Containers

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

ALERE fan

We use ALERE for everything related to accounting and order flow. We emphasize entering activity while it occurs. From inventory receipts, to manufacturing transactions, to shipments and invoicing - we know right up to the minute what has occurred. Typically, we have financial statements completed by 10:00 AM on the 1st for the previous month.

Pros

ALERE is comprehensive and it is always current. We put information in as it occurs so the data can be used by customer service, manufacturing scheduling, and by accounting.

Cons

We built our systems around ALERE. We try to use the system as it's designed and have made minimal modifications. I really don't know of a con to ALERE.

Response from TIW Technology

Thank you for taking the time to review ALERE. I'm glad to hear that ALERE has been a good fit for your environment and is serving you well. If you have any requests for new features or enhancements you would like to see to the product, please feel free to suggest them to technical services. When a request makes its way into the core product, you will be notified of its inclusion. If you have any questions or concerns, please do not hesitate to contact TIW.

Replied March 2022

Dennis

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2020

Great Value, ever improving, company that Listens

I have implemented ALERE for many companies converting from sage Pro, dynamics and older MAS 90/200. for the end user customer, you get a software product that has been designed to be upgraded meaning you pay for business software maintenance and get to use with carrying any configurations over from version to newer version. Of course, recent change from ALERE v14 to ALERE v15 introduced multi line customer's and supplier's addresses but 3-4 hours of custom forms changes - cosmetics - and on the new version with some 50+ improvements, new document management features , better service tickets and dispatching. You as a customer get value

Pros

In the world of software where every company buying software wants to implement and configure the software to meet business needs, ALERE makes this possible.

Cons

Not well know in the industry and localized in Eastern PA makes it difficult for Central and mid west companies to know

Reasons for choosing ALERE

1 year of ALERE purchase with Business care < 11 months of Sage 300 subscription and ALERE has more features. year 2 and forward Sage extremely expensive. Sage produces <10 product changes (not supporting older MS Office versions anymore counts as 1).

Reasons for switching to ALERE

Sage sunset product. Sage migrator migrates G/L 7 years, but then only static files (customers, vendors, inventory). item bin tracking is 3rd party sage product and does not convert. Sage 300 import into menus cumbersome and very rigid.