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Aptean Industrial Manufacturing ERP WorkWise Edition vs Cetec ERP

Aptean Industrial Manufacturing ERP WorkWise Edition vs Cetec ERP

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Overall Rating
4.1 (38)
4.5 (43)
Ease-of-Use
3.9 / 5
4.5 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.1 / 5
4.5 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
March 11, 2020
May 15, 2023
Pros/Cons
  • Pros

  • Stable product, good functionality, and good customer support. Workbenches are very helpful in allowing access to the information needed to run the business.
  • We run it on the the cloud using Apple computers and have had good reliability which was a major concern for us. The Workbenches are very helpful to customize the experience for the users.
  • Wide functional flexibility, good range of modules. On-line help has improved a lot, inside support when you make a connection is good.
  • Cons

  • MODs should be rolled into future revs vs ongoing upgrade charges & still dealing with a mod years after. Patches & updates seem to throw problems into mix due to incomplete testing.
  • This has caused some issues where WorkWise support staff cannot answer questions. We eventually get there, just takes more time and can be frustrating.
  • The inability to edit invoices after they are processed is an issue for us. It doesn't support large projects with multiple purchase orders.
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  • Pros

  • Great control functionality. I like the fact that you have all the modules you need to run your business effectively.
  • We are very pleased with how responsive they are to our requests, and how much functionality they continually add to the product.
  • Cetec ERP is very user friendly and has served us well. The team is responsive to our questions and ideas on how to customize the system to best fit our company's individual needs.
  • Cons

  • We find that as we build a BOM quote for a customer we had missed several key components and thereby undercutting ourselves.
  • Some purchasing features missing from Entering a Purchase Order and Invoicing options on partial orders.
  • Missing a few features that should be standard for production (stock in multiple Revisions, ECO for stock items, etc.).
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Pricing Range
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$
$
$
$
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$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos