Assembla

RATING:

4.2

(102)

About Assembla

Assembla is a cloud-based software development platform that helps manage and secure files with Git, SVN and Perforce platforms. Designed for development in the game, health care and industrial industries, it helps users manage projects with cardwalls, tasks boards and automate processes in real time. Assembla’s key features include subversion, package management, project management, code analysis and cornerstone. Its package management and code analysis tools allow users to analyze security, risk mitigation techniques and ongoing investments. Additionally, it enables businesses to unify teams with clients and contractors and collaborate on branding and outlook. Assembla integrates with various third-party software such as GitHub, Visual Studio Team Services, BitBucke...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Assembla Pricing

Git & Subversion: 14-day free trial, no credit card required. Starter (max. 5 users): $10/user/month (billed monthly) or $9.16/user/month (billed annually). Team (unlimited users): $21/user/month (billed monthly) or $19.25/user/month (billed annually) - sold in packs of 5. Perforce: 7-day free trial, no credit card required. Perforce Cloud (for 1-20 users): $44.50/user/month.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

Cardwall
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Assembla Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Assembla

1 - 5 of 98 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Great Project Management tool for Software Development

Very positive on Assembla. We have used Assembla for 5+ years. The new enhancements are great. Really appreciate how Assembla listens to their clients feedback and takes action(s) on their recommendations.

PROS

We like Assembla for it's collaboration amongst our team members spread all over the world. It provides real time metrics for our developers. We have had several other firms attempt to lure us away from Assembla.

CONS

The development team likes the ability to set up quick Sprints, allocate team members to specific tasks, and have all documents contained in one centralized system.

Jared

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

When GitHub issues just don't work

Overall our experience with Assembla has been positive and it is indispensable to our workflow. While it would be possible to replace it with another product, it would not be without the pain of changing how we work to accommodate the tool.

PROS

Ticketing is critical to our process for managing software project. Assembla has a great list view that allow us to have custom fields for each project. This allows us to create views into projects that sort and filter tickets by criteria meaningful to our stakeholders. Additionally tickets have good support for relationships and some hierarchy. This is in contrast to GitHub or GitLab issues, which offer limited support for sorting and filtering and require a tedious management of tags for everything not provided by default (which isn't much) A project with any serious complexity should consider using Assembla for ticket management.

CONS

The wiki syntax for tickets is non-standard and clunky. Developers use Markdown for every other tool that requires them to write prose. The lack of support for Markdown seems like a fairly large oversight. This becomes especially egregious when developers refuse to learn yet another syntax and just paste markdown into tickets despite the lack of support. Who can blame them. A more minor point is that the various features lack a coherent design language and level of quality. The UI/UX can be fairly different between modules, almost like they were written by different teams or at different eras of web development history. Also the level of quality varies wildly. You will find that some modules are rife with bugs and interface quirks while others operate bug free using modern interface idioms. Overall this makes the product seem lower quality than something more polished like GitHub, despite having a solid core of features needed for real project management.

Reason for choosing Assembla

The realtime list. Other products just don't have this same amount of flexibility. This becomes especially obvious when you have accumulated hundreds of tickets over a decade of use.

Michael

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

HORRIBLE user experience!

HORRIBLE CANNOT RECOMMEND I did not even get AN EMAIL just to ACKNOWLEDGE I had reached out to them for help (and presumably someone will eventually get around to responding in this "chat")

PROS

I... suppose I could paste a public ssh key (and it seems to work)

CONS

CANNOT EVEN CHECKOUT ANY REPOSITORIES - not with ssh and NOT with username and password! apparently User Management is a complete PAIN to use with these guys oh and the "chat" says someone will response WITHIN A FEW HOURS

Reasons for switching to Assembla

company policy - for some reason using them is non-negotiable

Vendor Response

We are very sorry to hear about the challenges you have faced while using Assembla. We would like to clarify that checking out repositories is a core component of our platform and can be done without any issues. Our support team has found that, in most cases, this problem occurs due to incorrect username and password combinations. Please make sure to type up your password and avoid copy/pasting, as this sometimes can introduce other characters inadvertently. Additionally, if you log in with SSO or MFA, normal passwords won't work and you'll need to create an SSH key and add t o your Assembla profile. But we'll be happy to look into this issue more closely. We're actively searching for your support ticket, and to help us locate it more efficiently, please send us an email at support@assembla.com. We appreciate your understanding and look forward to resolving any issues.

Replied November 2023

Andrzej

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2021

Kanban driven but needs improvements

PROS

Kanban board is one of the most advanced features from the market, it's quite clear and nicely designed. Sometimes drag n drop were rigged but lately i think it got fixed. Github integration should be in price not in higher tier as it's quite used. Wiki pages could be extendend.

CONS

I don't like that there is no emergency line as it should be in Kanban theory. I can't customise priorities Whole board view is horizontal driven i can't do a tree structure and see it from top down. Which is difficult if we need to monitor and organize more then 1 milestone or topics on one board. I can't have a view with 3-4 boards on its , we have 3 or 4 boards per project in a team, and as a team we should have a view which merges all 3-4 boards and allows to plan and organize tasks with the 4 different projects. Excel / google sheets export could be nice - sometimes for overall planning the cards are too heavy and there is too much colors, excel is quite tabular, and with my client we are often using excel beacuse its better for fast and simple view - this could be major enhancemnt to prepare simple view, which would give overall ticket status in form of table with columns

Vladimir

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Great product, biting prices

Overall experience would have been great, if the company did not keep increasing their prices and changing billing models. In a span of four years my cost increased 500%. The current billing model charges you per user... never mind that the user can exist in multiple teams. Essentially, Assembla can collect fees for the same user from multiple companies. Not all the companies talk to each other, but some do... great business model, for Assembla. Not so great for the end user.

PROS

Ticket management tied it to repositories, easier to use than GitHub system

CONS

Navigation menu that tended to throw links to all the Git repositories on the same level as main menu item. A dropdown with a mega menu for the repositories would have been greatly appreciated. The team did try -there's a mega menu for spill over items and ability to move things around, but it's not enough and implies more work where none should be required.

Reason for choosing Assembla

Not sure any longer, moving in a month for GitHub and Wrike