--- title: "Assembla Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Assembla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Assembla is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/assembla-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Assembla](https://www.softwareadvice.com/manufacturing/assembla-profile/) / Assembla Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/assembla-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/assembla-profile/alternatives/) # Assembla User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.8/5 - Value for money: 3.8/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 45 reviews (44%) - 4 stars: 40 reviews (39%) - 3 stars: 11 reviews (11%) - 2 stars: 3 reviews (3%) - 1 star: 4 reviews (4%) ### Most mentioned pros - SVN management, access control, versioning, allowing team members to commit code to certain projects and collaborate on projects easily. - Assembla enables our team to coordinate and execute while maintaining complete visibility of what everyone is doing. - Not only did nobody there apologize, I was even informed that they are very proud of their commitment to sticking to the policy. ### Most mentioned cons - Overall, after not following their 30-day cancellation policy to the letter we were automatically billed for an extra year with zero refund. - Website can be a bit annoying sometimes when wanting to see "commits" page and clicking back it doesn't load the commits page again and you have to click SVN, commits, every time. - By far, the customer service is the worst I have ever been involved with, especially at the management level. ## Assembla customer reviews Showing reviews 1-25 of 103 (page 1). ### Asseembla - Overall rating: 5/5 - Reviewer: Muhammad Adil M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered One of the best tool in industry to managing, distribution, launching and sharing agile projects, websites and apps. It has a great reporting tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very good software to task management and cloud based SVN control which you can manage any corner of world. You can easily create and manage tickets and keep time track. Software or code management is easy and really benefits among the developers and teams. #### Cons Bit expensive for small teams. Some times while opening ticket the page went blank before showing anything. --- ### Assembla Review: A Versatile Project Management and Version Control Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Assembla is a versatile platform that provides a range of project management and version control tools for businesses and development teams. While it may not be suitable for everyone due to its complexity and learning curve, its advanced security features, integrations, and customization options make it a valuable asset for businesses and organizations that require robust project management and version control capabilities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Offers a range of project management and version control tools, including issue tracking, time tracking, code reviews, and more.Provides cloud-based hosting for Git and Subversion repositories.Offers advanced security features, such as two-factor authentication and SSL encryption, to protect sensitive data.Provides integrations with a variety of other tools and platforms, including JIRA, Slack, and AWS.Offers customizable workspaces and workflows to meet the specific needs of different teams and projects.Provides a free trial period for users to test the platform before committing. #### Cons May be too complex or feature-rich for small teams or individual developers.Steep learning curve for users who are new to version control or project management.Limited customer support options, with no phone or chat support available.Some features, such as the code review process, may be time-consuming and cumbersome. --- ### This is just a horrible experience - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Way too many bugs and missing features. It is like a counterfeit of successful products - it looks like there's everything you need, but you have to bend your workflow to make it work. If you are used to quality, you won't find it here. The customer support is quick to respond via chat, but reported issues take weeks to fix and if it is something critical for you, you are just out of luck! It looks like this product does not innovate and if yes, it's in the most basic/cosmetic way. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Well it does the job, somehow. The integration of all tools under one roof is a good idea. #### Cons Merge requests are useless, since you don't have proper code highlighting. Also, cross-referencing tickets from code is not working well. The ticket management is very poor. The cardwall is difficult to filter and navigate through. User management is sometimes buggy (you invite user and it sends invitation to wrong address, etc.). External tool integration is limited and does not work very well. Exporting data from Assembla is mostly impossible, so you are locked in until you are really fed up with it :). --- ### Great Project Management tool for Software Development - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive on Assembla. We have used Assembla for 5+ years. The new enhancements are great. Really appreciate how Assembla listens to their clients feedback and takes action(s) on their recommendations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like Assembla for it's collaboration amongst our team members spread all over the world. It provides real time metrics for our developers. We have had several other firms attempt to lure us away from Assembla. #### Cons The development team likes the ability to set up quick Sprints, allocate team members to specific tasks, and have all documents contained in one centralized system. --- ### Managing & Controlling the Code is So Easy with Assembla - Overall rating: 5/5 - Reviewer: Ashish T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's one of the application which we use for our work has no downtime. Any query raised, is answered in kind of no time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Application has very intuitive interface. Fast Speed Reasonable Price Awesome Support #### Cons 1. Though, the User Interface is interactive, but, if some change reports are introduced, should be helpful. #### Reasons for choosing Assembla Cost Effectiveness and Earlier Trust --- ### Excelent Platform - Overall rating: 5/5 - Reviewer: José Paulo L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered Assembla is a great platform that helps me on software development. I reached Assembla when I was looking for a reliable SVN server. Besides that, Assembla provides lots of tools that turns easier manage our software projects. My team is very happy using Assembla #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. #### Vendor response Hi José Paulo, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team Replied June 2017 --- ### Simple, Intuitive, and Collaborative - Overall rating: 5/5 - Reviewer: Guy G. G. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered An incredible tool for our software development. Simple to use and a great collaborative tool. I highly recommend this as a great PM tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use and a great collaborative tool for our global employees. #### Cons Nothing #### Vendor response Hi Guy, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team Replied June 2017 --- ### Good tool for project management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a good tool for smaller teams, but I would like if they didn't raise their prices so much. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like how you get all your tasks and your code repo in one place. Also, Assemble makes it easy to communicate with your team members with in-built mentions and there ability to reference other tasks or code commits. I also really like preview option before you post your comment. #### Cons I don't like that they've changed their pricing model. We needed to add 1 additional team member, and we needed to switch to much more expensive model. --- ### Good product, but a little pricey - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we've been happy with Assembla, other than the pricing. It is easy to link from one area of a project to another and user management is a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The integration of wikis, git repos, and a ticketing system all in one product offering is pretty convenient; and user management is straightforward. Our new employees have been able to jump right in without a lot of training. #### Cons The pricing is a little high compared to other product offerings. --- ### Good tool for very small teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Rich features Easy to use Easy learning curve #### Cons The pricing is too aggressive. It's great for start, but if your team is getting larger, the raise in price is too big. --- ### The Best SVN Repo Out There - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great service (backing up software on the Cloud is a must-have) for the money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SVN is arguably the most popular Version Control system out there; and, with tools like VisualSVN and Tortoise (all integrate into Windows and Visual Studio perfectly), it makes perfect sense to use this tool. Highly recommended. #### Cons There was one or two features that were not well-documented and easy to use; but, with the great support Online, they were easily mastered. #### Reasons for choosing Assembla Because I was already using Visual SVN and Tortoise on my local machine and I was very happy working with this. --- ### Good value and reliable service - Overall rating: 4/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, we like the service as the pros far outweigh the few cons. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros You get all the necessary core features (task tracking, source control) in a very reliable service (downtime negligible in >5 years) for a good price. #### Cons Main issue is that their support is lacking. In particular, there is no good way to report an issue other than email, which then isn't being tracked and you'll never even know if they are working on it. One issue that's been annoying us every day: their web pages constantly show an error on bottom right saying "We got disconnected. We'll try to reconnect, or you may reload page". They have yet to fix this after many years despite us complaining about it. Would be much happier if they just suppressed/disabled this message since it's completely useless. --- ### Hasn't kept pace with competitors - Overall rating: 3/5 - Reviewer: Paul H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros To be honest, there's nothing I really like about the product. It's ok but there's certainly no standout likeable feature. #### Cons A few years ago I asked for Markdown to be added as a text format option to match Github and other development platforms, I'm still waiting. The ticket preview on click has made working with the tool harder because I can no longer middle click to open multiple tickets. Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat. Shift click and control click don't work either. The whole feature seems like a face-palm. Integrations significantly lacking compared to competitors --- ### Great all in one tool! - Overall rating: 4/5 - Reviewer: Anuradha M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I loved the tool, and sort of accepted it's ways of doing things #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros tickets, wiki, codebase management everything under one platform and ease of integration with other platforms like slack and outlook etc #### Cons ticket hierarchy visibility, managing EPICS- STORIES and TASKS is very complecated as there is so clear segregation directly available. --- ### Useful Tool but can be fustrating - Overall rating: 4/5 - Reviewer: June M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. keeping track of tickets when we have a number of teams with some floating individuals. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It works well to keep track to issues as well as our code #### Cons It is clunky. Slow to load in paces, would like to be able to keep one ticket open if I need to work on a second ticket at the same time, the filters do not always work. It is not intuitive, have to go hunting for features #### Reasons for choosing Assembla it was recommended by one of the development team who had used it in the past, we tried it out and it allowed us to track our tickets so we stuck with it. --- ### Easy way to manage your team - Overall rating: 4/5 - Reviewer: Ondřej W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its simplicity, our team works in weekly sprints and we can simply manage our weekly or quarterly tasks. It is really easy to manage group of developers and mainly focus on other things #### Cons The look of this app is kind of "outdated" but they are still making some adjustments or upgrades. --- ### User experience - Overall rating: 3/5 - Reviewer: Mikko S. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ticket usage easy although tag filtering is too restricted. #### Cons 1) Hard to create project specific views other than based on single tag, which then disables further tag filtering for user. 2) User management page is unacceptably slow, we have close 1000 users and page is so slow that browser always complains that page is unresponsive. It takes at least 20 seconds to load the page. 3) ticket description loads very slowly compared to comments etc when opening ticket. Bad user experience. --- ### Could be better - Overall rating: 3/5 - Reviewer: Moti S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The website is easy to use. #### Cons I have lack of basic features that I have in all your competitives. Im working with git source code. I don't have: - Delete branch from manually from website. - Disable merge button if no reviewer accept the code. - Set number of minimum reviewers #### Reasons for choosing Assembla Because I was here before --- ### Some issues to begin with but now a solid choice - Overall rating: 5/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Computer Games - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We were initially assigned the wrong port when setting up our perforce server. Support took over 12 hours to rectify it. Maybe it's because we were on the free trial but still you need to make sure people trying the product are well looked after so they stay #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It just works. Have had no down time that I'm aware of. Integration was simple #### Cons Simplicity. very little configuration required. Uptime and stability appears to be very good #### Reasons for choosing Assembla Ease of use --- ### Assembla - A powerful code management tool - Overall rating: 4/5 - Reviewer: Priyanka N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Code & Document management, version control. Ease of access . Maintenance of code #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We've used Assembla for managing our code and document repository. The advantage of it being integrated with SVN and GIT makes it really easy to manage our repo. The ability of an a repository to integrate with other tools is an added advantage. Secure and cost effective. #### Cons Would like to see a tool primarily to support repository operations on IOS, that's one piece which is required. #### Vendor response Hi Priyanka, Thank you for your review! We're glad Assembla helped you managed your code and document repositories. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team Replied June 2017 --- ### Assembla review - Overall rating: 5/5 - Reviewer: Filipe F. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Great value for the everyday work trust and always on #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is esay to use compatible with any SVN client Get your code/project in any place on any device, just checkout and work or review #### Cons At moment this software has all i need to develop my code and mantain it revisions #### Reasons for choosing Assembla In general I trust more on Assembla to secure my code --- ### Assembla for ticket management - Overall rating: 4/5 - Reviewer: Jean-Michel P. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros allowed good information exchange between Marvell and Nokia. It has helped us to raise tickets and get solutions. #### Cons poor workflow functionalities. Maybe a configuration issue (meaning the person who set it up for our needs did not implement a solid workflow - so not a problem of the tool but more of using the tool) --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company has a large number of ongoing projects with even more milestones in progress at the same time split by teams. Assembla has been helping us have a smooth and uniform process. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros As a developer, the main functions I interacted with are the repository and ticket management. Both are intuitive and easy to use. Particularly the ticket management function which has a very practical layout. You can easily see where each ticket is in the pipeline and the overall status of that particular milestone. #### Cons In the ticket management function, the quick add module view could be slightly wider but this is a personal preference. It's fine as it is now. --- ### Review from QA Perspective - Overall rating: 4/5 - Reviewer: Ashok G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very Good Experience #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ->Issue Tracking ->Filters ->Custom Fields ->Activity Stream #### Cons Integration to other Software, assembla not providing us the export file in the required formats --- ### Used to be a good project management tool, not anymore. - Overall rating: 2/5 - Reviewer: Igor R. - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Project management and source control. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It used to be a convenient SCRUM/Kanban - style project management tool with seamless SVN integration. #### Cons This year they raised the prices more than 10 times while the system itself not only didn't get any better but actually became so glitchy and unreliable, we can hardly use it anymore. Moving on to another platform. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/assembla-profile/reviews/?page=2) --- Assembla Reviews, Pros and Cons - 2026 Software Advice