Ease of setup. Intuitive user and administrative interface. We were up and running within a few hours on our first production line and after validation have expanded to several production lines without any major issues. Additionally they provide very good user support.

Standard reporting could be improved but we have found that Blackbird have provided customised BI reports to meet our specific Company reporting requirements

From the time we made the first call, they have been extremely supportive to our needs, their team has even helped us set up custom reporting that we use in our daily production meeting. They have always been prompt in responding to our needs and this system has helped improve our OEEs on our lines by focusing on the issues driven by real data.

Very easy to implement Customer serviceConstantly improving system and features

No mobile app.

Once deployed the software is reliable and incredibly easy to use providing detailed insight into OEE and downtime reasons.

Our initial install process was time-consuming and challenging for our particular use cast. However, I'm sure for more typical factory production line systems deployment and integration would be easy.

I have worked with the system in multiple companies and what most common areas to improve has been the overall capacity, efficiency, and changeovers. But also to understand our flow and speed in a whole new level. We have worked a lot with improve specific product due to the batch function as well.

I think that it's not one thing there stands out, but the system in total.For us it's a great way to collect our data, compare, analyse etc. and therefore be smarter in our day to day decisions.

There i would say that you cant fully design all your needs, but thats understandable.

Up until the point of Blackbird introduction, we were relying on manual data collection when it comes to OEE calculations. This unfortunately was not giving us a true picture. Blackbird introduced correct data collection/calculation and what's more important substantially boosted workforce interest in OEE itself and line performance in general. Couldn't recommend Blackbird more!

Streamlined front end, accurate data collection, ease of use, great customer service.

The only thing I would like to see in the future is integrated file system. File allocation against Products would allow us to allocate Finished Goods Specs and Safety Documentation directly in to Blackbird.