# Canny Software Reviews, Demo & Pricing - 2026 > Review of Canny Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/manufacturing/canny-profile --- [Home](https://www.softwareadvice.com/) / [Product Roadmap Software](https://www.softwareadvice.com/product-roadmap/) / Canny Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/manufacturing/canny-profile/reviews/)[Alternatives](https://www.softwareadvice.com/manufacturing/canny-profile/alternatives/) # Canny 2026: Benefits, Features & Pricing Wondering if Canny is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Canny 4.6 [(77)](https://www.softwareadvice.com/manufacturing/canny-profile/reviews/) Pricing Starting at $19.00 per month ### About Canny Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. Features of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. Canny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions. Wondering if Canny is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. ## Canny User Interface ## Popular Canny Alternatives Main Product Canny 4.6 [(77)](https://www.softwareadvice.com/manufacturing/canny-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.62Customer support - 4.31Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3690)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.28Value for money - 4.28Customer support - 4.36Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15404)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2758)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23548)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Canny Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Free $0.00 usage based, per month Plan includes: - 25 tracked users - Unlimited posts - Automatic feedback capture - Unlimited boards - Changelog - Private boards - Roadmaps - API & Webhooks - Intrenal comments - Data privacy Core $19.00 usage based, per month Plan includes: - 100+ tracked users - Custom domains - Content translations - Segment ingration Pro $79.00 usage based, per month Plan includes: - 100+ tracked users - Project management integrations - Advanced privacy - Custom post fields - User segmentation - Automation rules - Smart replies - Comment summaries - Zapier integration - custom statuses Business Pricing available upon request Plan includes: - 5,000+ tracked users - SSO integrations - CRM integrations - Custom admin roles - Security review Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Canny Features - Popular features found in Product Roadmap Guest Access Idea Management Milestone Tracking Project Planning Task Management Task Scheduling Timeline Management Visualization Workflow Management - More features of Canny Alerts/Notifications API Bills of Material Chat/Messaging Collaboration Tools Commenting/Notes CRM Customer Segmentation Customizable Branding Discussions/Forums Feedback Management Idea Ranking Ideation Innovation Management Multi-Channel Data Collection Polls/Voting Predictive Analytics Prioritization Product Lifecycle Management Product Roadmapping Project Management Real-Time Data Release Planning Resource Management Single Sign On SSL Security Status Tracking Tagging Third-Party Integrations Widgets ## Canny Integrations Slack Integration rated 4.8 from 10 reviews HubSpot CRM Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Discord Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 15 integrations ## Canny User Reviews Overall Rating 4.6 Ratings Breakdown 5 65% 4 31% 3 1% 2 0% 1 3% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.3 Barbara M. Verified reviewer Business Supplies and Equipment 11-50 employees Used daily for less than 6 months Review source Reviewed February 2026 Feature Request Management That Keeps Customers in the Loop 5 Canny has been a valuable tool for managing customer feedback and feature requests. The standout benefit is the transparency it provides - customers can directly see the status of their feature requests, understand what's in progress, and follow updates as features move through development. This visibility has significantly reduced the "where's my feature?" conversations with our customer base. Instead of our CS team acting as a middleman, customers can log in, see that their request is on the roadmap, check its priority, and even see other users who've voted for the same feature. This transparency builds trust and helps customers feel heard, even when features aren't immediately prioritized. From an operational standpoint, Canny helps us consolidate duplicate requests, quantify demand, and make data-driven prioritization decisions. The ability to link feature requests back to specific accounts gives us clear visibility into what our highest-value customers are asking for. The feedback loop it creates between Product, CS, and customers has improved our roadmap communication significantly. Customers appreciate knowing where things stand rather than submitting requests into a black hole. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Direct customer visibility into request status Consolidates and quantifies feature demand Reduces CS workload for status updates Improves customer trust through transparency Cons: The salesforce integration is pricey The ability to auto reply with custom messages does not exist SDK implementation is tricky on mobile Read More WW Weiwei W. Verified reviewer Entertainment 1001-5000 employees Used weekly for less than 6 months Review source Reviewed March 2026 Weiwei's Feedback 4 First impression is very easy to use. But I still spent quite a lot of time to upload the data in order to maintain all the necessary information. Though it says I can use API, as non-programming background person, it's difficult to figure out. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Very easy to setup Easy and simple for users Categorization input at user input window is very good to let user categarize from beginning. Cons: Upload feature is not very friendly, it limits data to 5 fields only Uploaded data doesn't allow AI to merge similar feedback Why use Fibonacci sequence measure effect level? 1-10 will be more straightforward. Not so easy to access customer service without providing phone number. Reasons for choosing Canny Most fit for feedback tracking and voting comparing with other competitions. Read More MC Michael C. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed November 2025 Poor AI support 1 Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: It was helpful for the longest time, but support unfortunately turned a great experience into a bad experience. Cons: Bad customer experience when sunsetting our plan option. Lack of flexibility and AI support responses, unable to reach a real rep. Read More BG Bekki G. Verified reviewer Information Technology and Services 51-200 employees Used daily for free trial Review source Reviewed September 2025 Good product! 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that Cons: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn Reasons for switching to Canny Frill didn't have integration with Clickup, and we want to be able to seamlessly link our tasks in Clickup with Canny posts Read More Aranza V. Verified reviewer Computer Software 51-200 employees Used weekly for less than 12 months Review source Reviewed December 2025 Excellent feedback management and Slack integration 4 Overall, it is a great tool that has improved how we listen to our customers. The setup was smooth, and the integrations work well. If they added Spanish support for the widget, it would be perfect for our market. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: We really like the Changelog feature, specifically the ability to use filters. We recently started using the feedback board and the Slack integration has been incredibly useful for our workflow; it makes it very easy to push client feedback directly to our board. Cons: The main downside is that the user-facing plugin/widget does not translate to Spanish. We need better localization options for non-English speakers. Read More JM Jeramie M. Verified reviewer Consumer Services 11-50 employees Used weekly for more than 2 years Review source Reviewed February 2026 Canny Organizes Chaos 5 I needed somewhere to store all the feature requests our Support team was taking from the field. Canny gives us a way to track unique requests and upvote instead of having multiple requests for the same thing spread across multiple channels of communication. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The organization of feature requests. We used Slack for a while and it was disorganized and not very useful. It's super easy and intuitive to use. The design makes it difficult to create multiple requests for the same thing. Very intelligently built. Cons: Nothing really. It meets all our needs for tracking product improvement requests. I would like to see more features added to the report dashboard feature, maybe? Read More Mitesh K. Verified reviewer Accounting 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 Great for collecting user feedback, costly for startups with a lot of free/trial users 5 Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Great for collecting user feedback, having a user-facing product roadmap, and informing users about new feature upadtes. Cons: Feature-wise its good, but the pricing is a major proble. Pricing based on tracked user doesn't really work out for businesses that have a lot of free/trial users. Read More VR Verified Reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed August 2025 Great Product Overall, I would Recommend It 5 Overall, my experience has been great. The product is great and so is the support team. It's a product that's easy to use and very efficient. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that it's simple to use and easily tells you what customers want. The client support is good too, as they help you overcome problems with the current tools they have. Cons: I don't like that there are little bugs every now and then. Though, there have only been two bugs I've had to deal with and it's not that big of a deal. One of them is that when you added a new users via a vote on a feature request, it fails. That only happens about 1 out of 6 times, though. Reasons for switching to Canny Cause Notion doesn't really track votes. Read More NB Natacha B. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Review source Reviewed December 2025 Great Tool for User Feedback 5 I have been using Canny for a few years. As Head of Product, it is a tool I check everyday to advocate for our customers and make sure our product team is aligned. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our customers are able to share their feedback for our development team to add features to their roadmap! Cons: Canny is functional as is! On my current plan our users have to make their own account to leave feedback. Read More FN Fleur N. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed October 2025 Streamlined feedback collection 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The ability to centralize feedback from various channels in one place. The voting system makes it easy to identify what’s most important to our users, and being able to automatically keep users up to date about statusses. Cons: It is not always easy to have a good overview of all input from our users and streamline that into our product. Read More Showing 1 - 10 of 77 Reviews [See All Reviews](https://www.softwareadvice.com/manufacturing/canny-profile/reviews/) ## Canny Popular Comparisons [Confluence vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/confluence/)[Jira vs Canny](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/canny/)[Wrike vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/wrike/)[Notion vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/notion/)[Trello vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/trello/)[Aha! vs Canny](https://www.softwareadvice.com/help-desk/aha-profile/vs/canny/)[LoopedIn vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/productstash/)[Productboard vs Canny](https://www.softwareadvice.com/manufacturing/canny-profile/vs/productboard/) [Compare All Alternatives](https://www.softwareadvice.com/manufacturing/canny-profile/alternatives/) ## Other Top Recommended Product Roadmap Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3016) Recently recommended **50** times [Planisware Enterprise](https://www.softwareadvice.com/project-management/planisware-profile/) **4.1** (5) Recently recommended **5** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23548) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15404) Recently recommended **0** times Stuck Between Options? 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