All Canny Reviews
75 results
Sort by
Canny Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.6
Value for money
4.5
Functionality
4.3
Pros
"I also like the integrations with things like Hubspot and the scoring functionality, allowing us to integrate our customer data to help prioritize requests."
"The ability to link feature requests back to specific accounts gives us clear visibility into what our highest-value customers are asking for."
"The AI Autopilot tool has been a gamechanger for collecting feature requests from Zoom calls and Intercom conversations."
Cons
"The cost and the inability to manually set a number of votes for a request would be my least favorite things about Canny."
"Custom fields are not passed/supported in many critical fields of the platform."
"The ability to auto reply with custom messages does not exist"
Fast-track your software evaluation
Speak with a Product Roadmap software advisor for a free 15-min consultation