---
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---

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Canny Reviews

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# Canny User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(50)

4

(24)

3

(1)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.6

Value for money

4.5

Functionality

4.3

* * *

### Pros

"The way it integrates with other platforms ensures my transition, while using different products, is seamless and allows me to produce work so much faster."

"I also like the integrations with things like Hubspot and the scoring functionality, allowing us to integrate our customer data to help prioritize requests."

"Recently, I am able to use Claude to pull out large volumes of data directly from Canny, which has saved me so much time."

### Cons

"Upload feature is not very friendly, it limits data to 5 fields only"

"Due to the volume of information, the portal/ideas area can feel repetitive and."

"The cost and the inability to manually set a number of votes for a request would be my least favorite things about Canny."

* * *

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Canny Reviews, Pros and Cons - 2026 Software Advice