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> Reviews of Canny. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Canny is a good fit for you!

Source: https://www.softwareadvice.com/manufacturing/canny-profile/reviews

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Canny Reviews

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# Canny Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(50)

4

(24)

3

(1)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.6

Value for money

4.5

Functionality

4.3

* * *

### Pros

"The way it integrates with other platforms ensures my transition, while using different products, is seamless and allows me to produce work so much faster."

"The ability to link feature requests back to specific accounts gives us clear visibility into what our highest-value customers are asking for."

"I also like the integrations with things like Hubspot and the scoring functionality, allowing us to integrate our customer data to help prioritize requests."

### Cons

"Upload feature is not very friendly, it limits data to 5 fields only"

"The ability to auto reply with custom messages does not exist"

"The main downside is that the user-facing plugin/widget does not translate to Spanish."

* * *

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Canny Reviews, Pros and Cons - 2026 Software Advice