Datacor ERP

RATING:

4.17

(46)

About Datacor ERP

Datacor ERP (formerly Chempax) is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options. Datacor ERP includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Datacor ERP also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and multi-c...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Product Profile
Slide 1 of 5

Datacor ERP Reviews

Overall Rating

4.17

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 46 reviews

User Profile

Christopher J.

Verified reviewer

Company size: 51-200 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2019

Chempax is a great option for any midsized business needing a robust ERP

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

Gilbert

Company size: 51-200 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2022

Datacor ERP Review

We needed and ERP and Datacor was best compromise between the other software provider.

Pros

Accounting module works pretty well, as well as the manufacturing, inventory and order entry module. The implementation was relatively simple and smothly.

Cons

The weaknesses of this software are the production planning which is not developed enough for our application to be useable, the preventive maintenance module which is very very rudimentary and finally the standards reports from the system, are not user friendly and their concision not validated .

Jeremy

Company size: 51-200 employees

Industry: Chemicals

Time used: More than 2 years

Review Source 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

February 2020

New Chempax

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it. One time we mistakenly violated our agreement and they locked us out of our system rather than informing us of the issue and giving us an opportunity to fix it.

Pros

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes. Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Cons

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch). However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

Richard

Company size: 11-50 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

FUNCTIONALITY

5

June 2022

Chemical Distribution with Datacor ERP

Pros

That it is designed for Chemical Distributors & Manufacturers, this means the software helps us operate the business but also comply with the applicable government regulations.

Cons

It would have been nice for existing customers give feedback / suggestions on the screen layouts in the .NET version. Some are difficult to navigate / scroll and view all the required information at one time.

David

Company size: 51-200 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

FUNCTIONALITY

4

June 2022

Ricca Product Management user view

Pros

I think one of the most useful features is the data audit trailing. I also find that the integration with other software is great like Datacor's CRM.

Cons

I feel like the pricing is slightly clunky. Part of it is due to the nature of our company and the way we use the pricing, but it makes it hard to find all pricing in one place no matter what type it is. Having separate price books makes culminating pricing slightly cumbersome. I also find the quoting system to be slightly clunky. Again part of it is because of the way we use the pricing feature, but I think there are ways to improve it.

Popular Datacor ERP Comparisons